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Help Desk Associate Jobs in Oregon (NOW HIRING)

Easy Mile Fitness

Front Desk Full-Time Associate

Bend, OR · On-site

$14.75 - $19/hr

Front Desk Full-Time Associate At Planet Fitness, our mission has always been to enhance people ... Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ...

Easy Mile Fitness

Front Desk Part-Time Associate

Eugene, OR · On-site

$14.25 - $18.25/hr

Front Desk Part-Time Associate Eugene - Eugene, OR 97402 Overview Position Type Part Time ... Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ...

Easy Mile Fitness

Front Desk Full-Time Associate

Portland, OR · On-site

$14.75 - $19/hr

Front Desk Full-Time Associate Position Type Full Time Description Who We Are: At Planet Fitness ... Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ...

Easy Mile Fitness

Front Desk Part-Time Associate

Mcminnville, OR · On-site

$14.25 - $18.25/hr

Front Desk Part-Time Associate McMinnville - McMinnville, OR 97128 Position Type Part Time Overview ... Help with equipment usage and direct members to the right resources. Administrative Tasks: Check-in ...

New

Easy Mile Fitness

Front Desk Part-Time Associate

Hermiston, OR · On-site

$14.50 - $18.75/hr

Front Desk Part-Time Associate Hermiston - Hermiston, OR 97838 Overview Position Type Part Time ... Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ...

Easy Mile Fitness

Front Desk Part-Time Associate

Albany, OR · On-site

$14 - $18/hr

Front Desk Part-Time Associate Position Type Part Time Overview At Planet Fitness, our mission has ... Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ...

Easy Mile Fitness

Front Desk Full-Time Associate

Eugene, OR · On-site

$14.25 - $18.25/hr

Front Desk Full-Time Associate Position Type Full Time Coburg - Eugene, OR 97401 Overview At Planet ... Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ...

Easy Mile Fitness

Front Desk Part-Time Associate

Portland, OR · On-site

$14.75 - $19/hr

Front Desk Part-Time Associate Hot Job Happy Valley_Clackamas - Portland, OR 97266 Overview ... Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ...

Gold's Gym Washington

Front Desk Golds Gym PNW

Portland, OR · On-site

$14.75 - $19/hr

Look no further! We're excited to announce our opening for a Front Desk Associate position ... Attend staff meetings as directed and help maintain the front desk area according to company ...

PLANET FITNESS

Front Desk Full-Time Associate

Bend, OR

$14.75 - $19/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ...

Easy Mile Fitness

Front Desk Part-Time Associate

Portland, OR · On-site

$14.50 - $18.50/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ...

PLANET FITNESS

Front Desk Full-Time Associate

Tigard, OR

$14.25 - $18.50/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check ...

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Showing results 21-40

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Oregon

Help Desk Associate information

See Oregon salary details

$15

$22

$35

How much do help desk associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for help desk associate in Oregon is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.43 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Oregon? The most popular types of Help Desk jobs in Oregon are:
What are popular job titles related to Help Desk Associate jobs in Oregon? For Help Desk Associate jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Oregon look for? The top searched job categories for Help Desk Associate jobs in Oregon are:
What cities in Oregon are hiring for Help Desk Associate jobs? Cities in Oregon with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $47,206 per year, or $22.7 per hour.

IT Help Desk Technician II

Western Partitions, Inc.

Wilsonville, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Helpdesk Technician II
Western Partitions, Inc. (WPI) is one of the largest and most reputable interior and exterior contracting firms in the US. WPI provides superior contracting services for drywall, prefabrication, metal studs, acoustical systems, wall panels, fireproofing, firestopping, stucco, claddings, painting, windows, doors/frames/hardware, and more.
Since WPI's inception in 1972, we have provided award-winning construction without sacrificing integrity, safety, or efficiency. We are proud that a significant percentage of our business comes from repeat customers. Our service-oriented, fast-track approach, coupled with an attention to detail has resulted in a superior reputation within our industry. We work hard every day to earn our customers' trust and confidence.
Throughout our history, our dedication to our employees, quality of work, and customers has set us apart. The strongest characteristic of our organization is the prominent level of pride we take in every job we complete. Our employees are driven to do the job right the first time without compromise. Lastly, our customers choose WPI based on the emphasis we place on communication, trust, and respect.
Job Description
The Helpdesk Technician II is responsible for technical support requests related to hardware, software, and networking. This role will rely on strong technical aptitude and excellent interpersonal skills to resolve technical issues via phone, email, chat, and in person.
  • Understand and comply with all WPI policies, procedures, and corporate safety programs.
  • Act as the first point of contact for WPI staff requiring IT support.
  • Act as an escalation point for tier 1 Help Desk Technicians.
  • Answer end user queries in person, via email, and over the phone.
  • Manage assigned tickets in accordance with established service level agreements.
  • Monitor the help desk queue and assess priority of incoming tickets.
  • Identify issues, troubleshoot, and resolve issues to the end users' satisfaction.
  • Troubleshoot connectivity, network, and client VPN issues.
  • Install, maintain, and troubleshoot client applications.
  • Troubleshoot and resolve email-based issues.
  • Coordinate with senior team members to escalate complex problems.
  • Document all support tickets in IT ticketing software.
  • Update and reconcile IT inventory.
  • Order new client computers and provision for use.
  • Reimage existing client computers and migrate user data.
  • Order and provision smart phones, iPads, and VOIP phones for WPI staff.
  • Troubleshoot telecom and mobile device issues.
  • Perform hardware repairs and upgrades.
  • Create and maintain documentation for internal processes.
  • Other duties as assigned.

Requirements
Basic Requirements
  • Associates degree in Information Systems, Computer Science, or related field of study OR equivalent industry experience.
  • A+, N+, MCP, or other industry level certifications recommended.

Minimum Requirements
  • Exceptional written and interpersonal skills are essential along with the ability to interact with all levels of the corporation.
  • Proven ability to prioritize a constantly shifting workload and collaborate with other IT staff members daily.
  • Employs a customer focused attitude towards all job duties.
  • Must be team-oriented and thrive in a result oriented, fast paced environment.
  • Must be able to break down problems both known and unknown in a logical, efficient manner.
  • Strong knowledge of MS Windows operating systems.
  • Solid understanding of core network components (TCP/IP, Active Directory, DNS, DHCP, RDS, etc).
  • Competency with hardware and software troubleshooting.
  • Competency with common mobile products (iPhone, iPad, Android devices).
  • The ability to learn and apply new concepts quickly.
  • Late night and/or weekend hours are occasionally necessary to complete system upgrades and perform maintenance.
  • Local to office, but infrequent travel is required for IT maintenance at corporate offices and jobsites.

Preferred Requirements
  • Microsoft, CompTIA, or other industry certifications.

This role is not eligible for visa sponsorship.
Benefits
At WPI our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.
In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:
  • Competitive pay
  • Incentive bonus plan
  • 401(k) retirement savings plan with match
  • Medical, prescription drug, dental and vision insurance plans with flexible spending account option
  • Life insurance, accidental death, and disability benefits
  • Flexible paid time off policy and paid holidays
  • Professional development opportunities and certifications

WPI provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
WPI is a background screening, drug-free workplace.
This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice.

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