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Help Desk Associate Jobs in Portland, OR (NOW HIRING)

Gold's Gym Washington

Front Desk Associate

Vancouver, WA · On-site

$15.74/hr

We are seeking a dedicated Front Desk Associate to join our team, supporting our mission to help people achieve their fitness goals. As a Front Desk Associate, you will be the first point of contact ...

TEKsystems

Help Desk Support

Happy Valley, OR

$22 - $25/hr

... Associates degree in computer science, computer information systems or a related field experience may be considered in lieu of expereince ● 1-3 Years Experience in Tier 1 Service Desk role ● ...

TEKsystems

Help Desk Support

Portland, OR

$22 - $25/hr

... Associates degree in computer science, computer information systems or a related field experience may be considered in lieu of expereince ● 1-3 Years Experience in Tier 1 Service Desk role ● ...

Muv Fitness

Front Desk Associate

Portland, OR · On-site

$16.80/hr

Wellness resources We are looking for a positive Front Desk Associate to join our team! At the ... Muv Fitness Müv Fitness has a goal to help EVERY member achieve their goals. Whether it is weight ...

Muv Fitness

Front Desk Associate

Beaverton, OR · On-site

$16.80/hr

Health insurance * 401(k) We are looking for a positive Front Desk Associate to join our team! At ... Muv Fitness Müv Fitness has a goal to help EVERY member achieve their goals. Whether it is weight ...

WeWork

Part-Time Front Desk Associate

Portland, OR

$20/hr

About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive ... About the Opportunity As a Front Desk Associate, you'll be the heart and "face" of WeWork ...

WeWork

Part-Time Front Desk Associate

Portland, OR · On-site

$14.75 - $19/hr

About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive ... About the Opportunity As a Front Desk Associate, you'll be the heart and "face" of WeWork ...

Fairfield by Marriott

Front Desk Associate

Lake Oswego, OR · On-site

$17 - $19/hr

Fairfield by Marriott - Lake Oswego Front Desk Associate With Growth Opportunity Welcome to our ... At Fairfield by Marriott hotels around the world, associates help guests travel with confidence by ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Portland, OR

Help Desk Associate information

See Portland, OR salary details

$15

$22

$35

How much do help desk associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for help desk associate in Portland, OR is $22.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.48 per hour, depending on experience, location, and employer.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Portland, OR? The most popular types of Help Desk jobs in Portland, OR are:
What are popular job titles related to Help Desk Associate jobs in Portland, OR? For Help Desk Associate jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Portland, OR look for? The top searched job categories for Help Desk Associate jobs in Portland, OR are:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Portland, OR as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,349 per year, or $22.8 per hour.

Front Desk Associate

Gold's Gym Washington

Vancouver, WA • On-site

$15.74/hr

Part-time

Posted 20 days ago

Job description


Job Type: Part-Time

Shift Availability: Afternoons and Evenings (Monday-Friday, 3:00 pm - 10:15 pm); Weekends

About Us:
Golds Gym PNW is a well-established fitness facility dedicated to providing a welcoming and energetic environment for our members. We are seeking a dedicated Front Desk Associate to join our team, supporting our mission to help people achieve their fitness goals.

Job Description:
As a Front Desk Associate, you will be the first point of contact for our members and visitors. Your friendly and professional demeanor will play a crucial role in creating a positive experience for everyone who enters our facility. This is a part-time position with a focus on afternoon and evening shifts, making it an ideal opportunity for students or those seeking supplemental income.

Responsibilities:

  • Greet members and guests with a warm and welcoming attitude.
  • Check-in members, provide access cards, and assist with inquiries.
  • Handle incoming phone calls and address member questions or concerns.
  • Maintain a clean and organized front desk area.
  • Process membership and retail sales transactions accurately.
  • Enforce gym policies and safety protocols.
  • Assist in resolving member issues and provide exceptional customer service.
  • Assist with light administrative tasks as needed.

Requirements:

  • Professional and friendly demeanor with excellent communication skills.
  • Availability for afternoon and evening shifts as specified.
  • Previous customer service experience is a plus.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Basic computer skills for data entry and member check-in.
  • Knowledge or interest in fitness and wellness.
  • Must be reliable and punctual.

Benefits:

  • Access to gym facilities and fitness classes.
  • Opportunities for professional growth within the organization.
  • A supportive and friendly team environment.

If you're a caring and loyal individual with a passion for helping others achieve their fitness goals, we encourage you to apply for this Front Desk Associate position at Gold's Gym PNW. Join us in making every visit to our gym a memorable and enjoyable experience for our members. Apply today by submitting your resume and availability.