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Contract Help Desk Jobs in Oregon (NOW HIRING)

Howard

$45K - $51K/yr

Asset Management Support: software licenses and keys, hardware leases, service contracts, asset ... Previous experience as an IT Help Desk Technician. Experience in conducting routine system ...

TEEMA

Service Desk Analyst

Bend, OR ยท On-site

$21.75 - $29.75/hr

Job Summary : TEEMA is seeking a Service Desk Analyst to join their dynamic team of Help Desk ... Company : TEEMA is a staffing/recruiting firm that places permanent full-time and contract ...

Cayuse Holdings

Tier 1.0 Help Desk Specialist

Pendleton, OR ยท On-site

$14.05 - $16/hr

Overview Employment in this role is conditional upon successful execution of the contract by the ... High School diploma or GED required. * 1 year of Service/Help desk or customer service support ...

Cayuse Holdings

Tier 1.0 Help Desk Specialist

Pendleton, OR ยท On-site

$14.05 - $16/hr

Overview Employment in this role is conditional upon successful execution of the contract by the ... High School diploma or GED required. * 1 year of Service/Help desk or customer service support ...

Cayuse Holdings

Tier 1.0 Help Desk Specialist

Pendleton, OR ยท On-site

$14.05 - $16/hr

Employment in this role is conditional upon successful execution of the contract by the client. The ... High School diploma or GED required. * 1 year of Service/Help desk or customer service support ...

Vertisystem

Help Desk Support/ Tech support

Beaverton, OR ยท On-site

$16/hr

Beaverton, OR 97006 Duration: 6 months contract possibility to go longer PR: $16/hr Shift/Hours: 3 shifts 6am PST , 7am PST and 8am PST 8hours each Day one will be 8am-5pm rest of training (minimum ...

Tines

Deal Desk Analyst

OR ยท On-site +1

$127K/yr

... contract options to drive deal closure. * Protect data quality. Maintain deal hygiene and accurate ... Help manage order processing and prioritize effectively during periods of high volume, with ...

TEKsystems

IT Helpdesk Manager

Portland, OR

$48 - $58/hr

Lead and oversee daily Help Desk operations, ensuring timely resolution of technical support ... Contract to Hire position based out of Portland, OR. Pay and Benefits The pay range for this ...

TEKsystems

IT Helpdesk Manager

Portland, OR

$48 - $58/hr

Lead and oversee daily Help Desk operations, ensuring timely resolution of technical support ... Contract to Hire position based out of Portland, OR. Pay and Benefits The pay range for this ...

Pantheon Systems, Inc

Deal Desk Analyst

OR ยท On-site +1

$20.50 - $28/hr

As a Deal Desk Analyst, you will sit at the intersection of Sales, Finance, Legal, and Accounting ... Provide proactive support and guidance to Sales for creative deal structuring, alternative contract ...

Five9

Deal Desk Analyst

OR ยท On-site +1

$20.50 - $28/hr

Process and manage order fulfillments in Salesforce in accordance with executed contracts and ... Help ensure Best Practices are being implemented Key Requirements * Minimum 2+ years of experience ...

State of Oregon

Service Desk Analyst (ISS 4)

Portland, OR ยท On-site

$5.1K - $7.8K/mo

Respond to Service Desk procurement task in Contract Insights. * Document resolutions, and update knowledge articles and procedures as appropriate. * Under supervision perform patches in SCCM on ...

TEKsystems

Helpdesk Manager

Beaverton, OR

$48 - $58/hr

Follow standard help desk procedures. Follow up with customers and users to ensure complete ... Contract to Hire position based out of Beaverton, OR. Pay and Benefits The pay range for this ...

TEKsystems

Helpdesk Manager

Beaverton, OR

$48 - $58/hr

Follow standard help desk procedures. Follow up with customers and users to ensure complete ... Contract to Hire position based out of Beaverton, OR. Pay and Benefits The pay range for this ...

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Infographic showing various Contract Help Desk job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Help Desk Technician

Howard

On-site

$45K - $51K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission.

At Howard University, we prioritize well-being and professional growth.

Here is what we offer:

  • Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
  • Work-Life Balance: PTO, paid holidays, flexible work arrangements
  • Financial Wellness: Competitive salary, 403(b) with company match
  • Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
  • Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us!

https://hr.howard.edu/benefits-wellness

BASIC FUNCTION:

We are seeking a Service Desk Support Technician to provide Tier 2 support to the ETS Service Desk and manage tickets using our ServiceNow system. This IT support professional will serve as the first line of support for all faculty, staff and student information technology issues and work with available resources, hardware, and software vendors to provide effective solutions, break/fix, and problem resolution.

SUPERVISORY ACCOUNTABILITY:

N/A

NATURE AND SCOPE:

Internal contacts generally include administrators, faculty, students, and staff. External contacts generally include vendors, consultants, visitors, and the public.

PRINCIPAL ACCOUNTABILITIES:

  • Provide Tier 1 technical support via phone, email, chat, or in person supportto resolve issues and provide courteous and knowledgeable assistance with questions.

  • Serve as the primary contact for solving, assigning, and escalating tickets to Tier 2 support as needed.

  • Performs installation, configuration, maintenance, testing and troubleshooting tasks in support of the IT customers.

  • Maintain, troubleshoot, and repair technical infrastructure including desktop hardware, operation systems, applications, and office systems.

  • Assist in development and maintenance of end-user documentation, Knowledge Base articles, standard operating procedures.

  • Asset Management Support: software licenses and keys, hardware leases, service contracts, asset inventory and labeling.

  • Track and document all system changes, problems, incidents, service requests, and work tasks within ServiceNow.

  • Position may also require occasional unpacking/moving & installation of IT equipment weighing up to 25 pounds (or greater with additional assistance).

  • May frequently position self to maintain computers/pull cords under desks and in server closets.

  • Train users in technical aspects of systems and business processes.

  • Perform other job-related duties as assigned.

CORE COMPETENCIES:

  • Ability to work onsite in Washington, DC.

  • Ability to provide executive level support to AVPs, VPs, EVPs.

  • Ability to learn new software and operating systems; ability to identify and resolve problems, including hardware and software problems.

  • Responsible for accurate and reliable maintenance, documentation, and testing of internal systems.

  • Ability to communicate effectively orally and in writing with a diverse population.Must be detailed oriented and organized.

  • Ability to exercise discretion and ensure a high-level of confidentiality.

  • Ability to establish and maintain effective and harmonious work relations with faculty, staff, students, and the public.End User friendly attitude with a passion for information services support.

  • Ability to troubleshoot and support Windows 11, macOS, Android, and iOS devices.

  • CompTIA A+ Certification or equivalent is required.

  • Experience using ServiceNow ITSM or similar system is required.

  • ITIL V4 or V5 Foundations Certification is a plus.

  • Additional CompTIA Certs (Network+, Security+, etc.) is a plus

MINIMUM REQUIREMENTS:

Bachelor's degree. Three to five years of related work experience may be substituted in lieu of educational qualifications or a related certification. Previous experience as an IT Help Desk Technician. Experience in conducting routine system administration tasks and logging data in system admin logs. Experience with hardware, software, and cloud systems management. Strong critical thinking and problem-solving skills. Prior work experience in a fast-paced environment.Must be punctual and dependable.

Compliance Salary Range Disclosure

Expected Salary Range: $45,000 - $51,600

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