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Help Desk Associate Jobs in Florida (NOW HIRING)

Coastal Health

Front Desk Associate

Jacksonville, FL · On-site

$12.50 - $16.25/hr

Front Desk Associate Coastal Health is seeking a friendly, organized, and professional Front Desk ... If you are passionate about helping patients and thrive in a fast-paced office setting, we would ...

Miami Jewish Health

Help Desk Analyst

Miami, FL · On-site

$19.50 - $26.75/hr

The Help Desk Analyst role involves providing remote IT support to users, addressing technical ... Required : • Associate Degree in Computer Science or equivalent • One to two years related ...

Physicians Group

Front Desk Associate

Jacksonville, FL · On-site

$13 - $16.75/hr

Front Desk Associate Coastal Health is seeking a friendly, organized, and professional Front Desk ... If you are passionate about helping patients and thrive in a fast-paced office setting, we would ...

Planet Fitness

Front Desk Associate

Clermont, FL · On-site

$12.50 - $16/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Titusville, FL · On-site

$11.50 - $14.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Vacatia

Front Desk Associate

Kissimmee, FL

$16/hr

Front Desk Associate | Join Our Resort Team at Vacation Village at Parkway! Are you passionate ... helping ensure smooth front desk operations. Pay: $16.00/hr Location: 2975 Arabian Nights Blvd, ...

Vacatia

Front Desk Associate

Sanibel, FL · On-site

$18/hr

Now Hiring: Front Desk Associate | Join Our Resort Team! Are you passionate about delivering ... while helping ensure smooth front desk operations. Pay: $18/hr Shifts: 3 days a week, includes ...

Vacatia

Front Desk Associate

Fort Lauderdale, FL · On-site

$16/hr

Front Desk Associate | Join Our Resort Team at Mizner Place Resort in Weston, FL! Are you ... while helping ensure smooth front desk operations. Pay: $16/hr Location:1775 Bonaventure Blvd, ...

Vacatia

Front Desk Associate

Weston, FL

$16/hr

Front Desk Associate | Join Our Resort Team at Mizner Place Resort in Weston, FL! Are you ... while helping ensure smooth front desk operations. Pay: $16/hr Location:1775 Bonaventure Blvd, ...

Vacatia

Front Desk Associate

Weston, FL · On-site

$16/hr

Front Desk Associate | Join Our Resort Team at Mizner Place Resort in Weston, FL! Are you ... while helping ensure smooth front desk operations. Pay: $16/hr Location:1775 Bonaventure Blvd, ...

Vacatia

Front Desk Associate

Sanibel, FL

$18/hr

Now Hiring: Front Desk Associate | Join Our Resort Team! Are you passionate about delivering ... while helping ensure smooth front desk operations. Pay: $18/hr Shifts: 3 days a week, includes ...

Vacatia

Front Desk Associate

Fort Lauderdale, FL

$16/hr

Now Hiring: Front Desk Associate | Join Our Resort Team! Are you passionate about delivering ... while helping ensure smooth front desk operations. Pay: $16/hr Shifts: 16461 Racquet Club Rd ...

Vacatia

Front Desk Associate

Kissimmee, FL · On-site

$16/hr

Front Desk Associate | Join Our Resort Team at Vacation Village at Parkway! Are you passionate ... helping ensure smooth front desk operations. Pay: $16.00/hr Location: 2975 Arabian Nights Blvd, ...

NALLEY CONSULTING, LLC

Help Desk Lead - Mid

Miami, FL · On-site

Help Desk Lead LCAT: Mid Join the Nalley Consulting team at Southcom HQ. Position: Help Desk Lead ... Modern Desktop Administrator Associate, or CompTIA A+. About Nalley Consulting: Nalley Consulting ...

Vacatia

Front Desk Associate

Palm Beach, FL

Now Hiring: Front Desk Associate | Join Our Resort Team! Are you passionate about delivering ... helping ensure smooth front desk operations. What You'll Do: * Greet every guest with a smile and ...

Vacatia

Front Desk Associate

Fort Lauderdale, FL

$16/hr

Front Desk Associate | Join Our Resort Team at Mizner Place Resort in Weston, FL! Are you ... while helping ensure smooth front desk operations. Pay: $16/hr Location:1775 Bonaventure Blvd, ...

Vacatia

Front Desk Associate

Sanibel, FL · On-site

$18/hr

Now Hiring: Front Desk Associate | Join Our Resort Team! Are you passionate about delivering ... while helping ensure smooth front desk operations. Pay: $18/hr Shifts: 3 days a week, includes ...

Vacatia

Front Desk Associate

Kissimmee, FL

$16/hr

Front Desk Associate | Join Our Resort Team at Vacation Village at Parkway! Are you passionate ... helping ensure smooth front desk operations. Pay: $16.00/hr Location: 2975 Arabian Nights Blvd, ...

CELESTAR

Help Desk Lead - SOUTHCOM EDA

Doral, FL · On-site

Celestar, a B&A Company, is seeking a Help Desk Lead to support USSOUTHCOM J26 ENHANCED DOMAIN ... Modern Desktop Administrator Associate, or • CompTIA A+ Come on board with a company that Values ...

Vacatia

Front Desk Associate

Kissimmee, FL · On-site

$16/hr

Front Desk Associate | Join Our Resort Team at Vacation Village at Parkway! Are you passionate ... helping ensure smooth front desk operations. Pay: $16.00/hr Location: 2975 Arabian Nights Blvd, ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Florida

Help Desk Associate information

See Florida salary details

$10

$16

$24

How much do help desk associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for help desk associate in Florida is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.98 per hour, depending on experience, location, and employer.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Florida? The most popular types of Help Desk jobs in Florida are:
What are popular job titles related to Help Desk Associate jobs in Florida? For Help Desk Associate jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Florida look for? The top searched job categories for Help Desk Associate jobs in Florida are:
What cities in Florida are hiring for Help Desk Associate jobs? Cities in Florida with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Florida as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,365 per year, or $16 per hour.

Front Desk Associate

Coastal Health

Jacksonville, FL • On-site

$12.50 - $16.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Front Desk Associate

Coastal Health is seeking a friendly, organized, and professional Front Desk Associate to join our busy office. This is an excellent opportunity for someone who enjoys working with patients in a fast-paced healthcare environment and takes pride in delivering exceptional customer service.

Position Summary

The Front Desk Associate serves as the first point of contact for patients and visitors, ensuring a positive experience from check-in through check-out. The ideal candidate is detail-oriented, dependable, and able to multitask while maintaining a welcoming and professional demeanor.

Responsibilities
  • Greet patients and visitors with professionalism and compassion
  • Check patients in and out efficiently and accurately
  • Verify patient demographics, insurance information, and required documentation
  • Schedule and confirm appointments
  • Collect copays, balances, and process payments
  • Answer incoming phone calls and respond to patient inquiries
  • Maintain accurate patient records within the electronic medical record (EMR) system
  • Coordinate with clinical staff to ensure smooth patient flow
  • Assist with administrative and clerical duties as needed
  • Ensure compliance with HIPAA and patient confidentiality standards
Qualifications
  • High school diploma or equivalent required
  • Previous medical office or healthcare front desk experience preferred
  • Knowledge of insurance verification and medical terminology is a plus
  • Strong communication and customer service skills
  • Proficiency with computers and EMR systems
  • Ability to multitask and work efficiently in a busy environment
  • Reliable, professional, and team-oriented attitude
Benefits

We offer a competitive compensation package, including:

  • Medical, dental, and vision insurance
  • Paid time off (PTO)
  • Paid holidays
  • 401(k) with company match (if applicable)
  • Life insurance
  • Short-term and long-term disability coverage
  • Opportunities for professional growth and advancement
Why Join Coastal Health?

At Coastal Health, we are committed to providing exceptional patient care while fostering a supportive and collaborative work environment. If you are passionate about helping patients and thrive in a fast-paced office setting, we would love to hear from you.

Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.

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