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Help Desk Associate Jobs in Florida (NOW HIRING)

Quiet Professionals LLC

Help Desk Representative

Tampa, FL · On-site

$16.50 - $21.25/hr

Position Summary The Help Desk Representative supports mission-critical objectives under the ... Modern Desktop Administrator Associate (Preferred, Not Required) Clearance Requirement No clearance ...

Nalley Consulting

Help Desk Lead - Mid

Miami, FL · On-site

Help Desk Lead LCAT: Mid Location: SOUTHCOM HQ, Doral, FL / On-site Office: U.S. SOUTHERN Command ... Modern Desktop Administrator Associate, or CompTIA A+. ABOUT NALLEY CONSULTING Nalley Consulting is ...

Nalley Consulting

Help Desk Lead - Mid

Doral, FL · On-site

Help Desk Lead LCAT: Mid Location: SOUTHCOM HQ, Doral, FL / On-site Office: U.S. SOUTHERN Command ... Modern Desktop Administrator Associate, or CompTIA A+. ABOUT NALLEY CONSULTING Nalley Consulting is ...

Prescient Edge

Help Desk Representative

Doral, FL · On-site

$16.75 - $21.50/hr

Job Title Help Desk Representative Location Doral, FL 33122 US (Primary) Category Intelligence Job ... Modern Desktop Administrator Associate. Security clearance: * Must be a U.S. Citizen and able to ...

Prescient Edge

Help Desk Support Engineer

Doral, FL · On-site

Job Title Help Desk Support Engineer Location Doral, FL 33122 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Associate Degree Travel Security Clearance Required ...

Rosen Hotels & Resorts, Inc.

IT Help Desk

Orlando, FL · On-site

The IT Help Desk will provide technical assistance and support related to computer systems ... Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team that ...

Barbaricum

SOUTHCOM EDA- Help Desk Lead

Doral, FL

This role will lead help desk operations supporting both cloud-based and on-premises environments ... Modern Desktop Administrator Associate, CompTIA A+, or related credentials. * Experience leading ...

Miami Jewish Health

Help Desk Analyst

Miami, FL · On-site

$19.50 - $26.75/hr

The Help Desk Analyst role involves providing remote IT support to users, addressing technical ... Required : • Associate Degree in Computer Science or equivalent • One to two years related ...

CELESTAR

Help Desk Lead - SOUTHCOM EDA

Doral, FL · On-site

Celestar, a B&A Company, is seeking a Help Desk Lead to support USSOUTHCOM J26 ENHANCED DOMAIN ... Modern Desktop Administrator Associate, or • CompTIA A+ Come on board with a company that Values ...

Miami Jewish Health

Help Desk Analyst

Miami, FL

$19.75 - $27/hr

Help Desk Analyst Job Summary Dynamic and resourceful I.T. support professional, with a dedication ... Associate Degree in Computer Science or equivalent Experience: One to two years related experience ...

Barbaricum

SOUTHCOM EDA- Help Desk Lead

Doral, FL

This role will lead help desk operations supporting both cloud-based and on-premises environments ... Modern Desktop Administrator Associate, CompTIA A+, or related credentials. * Experience leading ...

Miami Jewish Health

Help Desk Analyst

Miami, FL · On-site

$19.75 - $27/hr

Help Desk Analyst Job Summary Dynamic and resourceful I.T. support professional, with a dedication ... Associate Degree in Computer Science or equivalent Experience: • One to two years related ...

Barbaricum

SOUTHCOM EDA- Help Desk Lead

Doral, FL · On-site

This role will lead help desk operations supporting both cloud-based and on-premises environments ... Modern Desktop Administrator Associate, CompTIA A+, or related credentials. * Experience leading ...

Vacatia

Front Desk Associate

Kissimmee, FL · On-site

$16/hr

Front Desk Associate | Join Our Resort Team at Vacation Village at Parkway! Are you passionate ... helping ensure smooth front desk operations. Pay: $16.00/hr Location: 2975 Arabian Nights Blvd, ...

Planet Fitness

Front Desk Associate

Milton, FL · On-site

$12.25 - $15.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Auburndale, FL · On-site

$12 - $15.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Florida

Help Desk Associate information

See Florida salary details

$10

$16

$24

How much do help desk associate jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for help desk associate in Florida is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.98 per hour, depending on experience, location, and employer.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Florida? The most popular types of Help Desk jobs in Florida are:
What are popular job titles related to Help Desk Associate jobs in Florida? For Help Desk Associate jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Florida look for? The top searched job categories for Help Desk Associate jobs in Florida are:
What cities in Florida are hiring for Help Desk Associate jobs? Cities in Florida with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,365 per year, or $16 per hour.
Help desk

Help desk

Global Channel Management, Inc.

Jacksonville, FL

$22/hr

Contractor

Re-posted 25 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Knowledge & Experience: 

  • Minimum of 3-5 years of
    2nd level technical support experience in a fast-paced support center
    with a high incoming phone call volume.
  • Associate's Degree in Computer Science, Engineering or a directly related field.
  • A+ Certification preferred
  • Two to four years of professional IT experience.
  • Strong knowledge of IT operations, responsibilities, work flow processes and procedures to resolve most inquiries independently.
  • Good
    analytical and communication skills, sound judgement, and the ability
    to work effectively with employees and other IT staffs.
Additional Information

$22/hr

6 months

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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