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Help Desk Associate Jobs in Florida (NOW HIRING)

Ardoor

Help Desk Specialist

Saint Petersburg, FL · On-site

Description: As a Help Desk Specialist at Ardoor HQ, you will be the first line of support for ... Education & Certifications: - Associate's degree in IT, Computer Science, or related field ...

Quiet Professionals LLC

Help Desk Representative

Tampa, FL · On-site

$16.50 - $21.25/hr

Position Summary The Help Desk Representative supports mission-critical objectives under the ... Modern Desktop Administrator Associate (Preferred, Not Required) Clearance Requirement No clearance ...

Nalley Consulting

Help Desk Lead - Mid

Miami, FL · On-site

Help Desk Lead LCAT: Mid Location: SOUTHCOM HQ, Doral, FL / On-site Office: U.S. SOUTHERN Command ... Modern Desktop Administrator Associate, or CompTIA A+. ABOUT NALLEY CONSULTING Nalley Consulting is ...

NALLEY CONSULTING, LLC

Help Desk Lead - Mid

Doral, FL · On-site

Help Desk Lead LCAT: Mid Location: SOUTHCOM HQ, Doral, FL / On-site Office: U.S. SOUTHERN Command ... Modern Desktop Administrator Associate, or CompTIA A+. ABOUT NALLEY CONSULTING Nalley Consulting is ...

Nalley Consulting

Help Desk Lead - Mid

Doral, FL · On-site

Help Desk Lead LCAT: Mid Location: SOUTHCOM HQ, Doral, FL / On-site Office: U.S. SOUTHERN Command ... Modern Desktop Administrator Associate, or CompTIA A+. ABOUT NALLEY CONSULTING Nalley Consulting is ...

Prescient Edge

Help Desk Support Engineer

Doral, FL · On-site

Job Title Help Desk Support Engineer Location Doral, FL 33122 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Associate Degree Travel Security Clearance Required ...

Prescient Edge

Help Desk Representative

Doral, FL · On-site

$16.75 - $21.50/hr

Job Title Help Desk Representative Location Doral, FL 33122 US (Primary) Category Intelligence Job ... Modern Desktop Administrator Associate. Security clearance: * Must be a U.S. Citizen and able to ...

Barbaricum

Help Desk Lead (Pre-Award)

Doral, FL

This role will lead help desk operations supporting both cloud-based and on-premises environments ... Modern Desktop Administrator Associate, CompTIA A+, or related credentials. * Experience leading ...

Vacatia

Front Desk Associate

West Palm Beach, FL · On-site

$13.50 - $17.50/hr

Front Desk Associate Up to $300 Bonus for New Hires! $150 after 30 days, $150 after 60 days! Now ... helping ensure smooth front desk operations. What You'll Do: * Greet every guest with a smile and ...

Coastal Health

Front Desk Associate

Jacksonville, FL

$12 - $15.50/hr

Front Desk Associate - Coastal Injury Clinic Coastal Health is seeking a friendly, organized, and ... This position is ideal for someone who enjoys helping patients, thrives in a fast-paced environment ...

White-Wilson Medical Center,P.A.

Help Desk I

Walton, FL · On-site

$16 - $21.50/hr

Associate's degree in Computer Science, Information Technology, or a related field preferred. Bachelor's Degree Preferred * 1-2 years of experience in a technical support or help desk role preferred ...

Physicians Group Services

Front Desk Associate

Jacksonville, FL · On-site

$12 - $15.50/hr

Front Desk Associate - Coastal Injury Clinic Coastal Health is seeking a friendly, organized, and ... This position is ideal for someone who enjoys helping patients, thrives in a fast-paced environment ...

Celestar

Help Desk Lead - SOUTHCOM EDA

Miami, FL · On-site

Help Desk Lead Celestar, a B&A Company, is seeking a Help Desk Lead to support USSOUTHCOM J26 ... Modern Desktop Administrator Associate, or · CompTIA A+ Celestar Corporation is an Equal ...

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Help Desk Associate information

See Florida salary details

$10

$16

$24

How much do help desk associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for help desk associate in Florida is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.98 per hour, depending on experience, location, and employer.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Florida? The most popular types of Help Desk jobs in Florida are:
What are popular job titles related to Help Desk Associate jobs in Florida? For Help Desk Associate jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Florida look for? The top searched job categories for Help Desk Associate jobs in Florida are:
What cities in Florida are hiring for Help Desk Associate jobs? Cities in Florida with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Florida as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,365 per year, or $16 per hour.

Help Desk Analyst

No Limit Technology

Miami, FL • On-site

$30/hr

Full-time

Posted 25 days ago

Job description

\n <\/head>\n \n \n
\n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune<\/b> to join our IT support team. The ideal candidate will provide technical assistance to users, manage device configurations, and support endpoint security using Intune. You'll play a key role in ensuring a seamless user experience across desktops, laptops, and mobile devices.
Key Responsibilities:<\/b>
Provide Tier 1 and Tier 2 technical support to end\-users via phone, email, or in\-person.
Deploy, configure, and manage devices using Microsoft Intune.
Troubleshoot Intune\-related issues including app deployment, device compliance, and user access.
Monitor and maintain system performance and endpoint security.
Document issues and solutions within a ticketing system.
Qualifications:<\/b>
2+ years of help desk or IT support experience.
Strong hands\-on experience with Microsoft Intune<\/b> and Microsoft 365.
Familiarity with Windows OS, mobile device management (MDM), and Azure Active Directory.
Excellent communication and problem\-solving skills.
Nice to Have:<\/b>
Experience with PowerShell scripting.
Certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate.<\/span>
\n <\/div><\/span>
\n <\/body>\n<\/html>

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