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Help Desk Associate Jobs in Gainesville, FL (NOW HIRING)

Gold's Gym

Front Desk Associate

Ocala, FL · On-site

$12.25 - $15.75/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...

Gold's Gym

Front Desk Associate

Ocala, FL · On-site

$12.25 - $15.75/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...

McKibbon Hospitality

Hotel Front Desk Agent

Gainesville, FL · On-site

$13 - $16.25/hr

The Front Desk Agent is often the first point of contact for guests and plays a vital role in ... Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. * Embrace ...

AC By Marriott

Hotel Front Desk Agent

Gainesville, FL

$13 - $16.25/hr

The Front Desk Agent is often the first point of contact for guests and plays a vital role in ... Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. * Embrace ...

Phenom People

Customer Service Part Time

Alachua, FL · On-site

See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ... started as hourly associates Your Day at Lowe's * Deliver excellent customer service * Help ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Gainesville, FL

Help Desk Associate information

See Gainesville, FL salary details

$13

$19

$30

How much do help desk associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for help desk associate in Gainesville, FL is $19.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.78 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Gainesville, FL? The most popular types of Help Desk jobs in Gainesville, FL are:
What are popular job titles related to Help Desk Associate jobs in Gainesville, FL? For Help Desk Associate jobs in Gainesville, FL, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Gainesville, FL look for? The top searched job categories for Help Desk Associate jobs in Gainesville, FL are:
What cities near Gainesville, FL are hiring for Help Desk Associate jobs? Cities near Gainesville, FL with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Gainesville, FL as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,451 per year, or $19.4 per hour.

Front Desk Associate

Gold's Gym

Ocala, FL • On-site

$12.25 - $15.75/hr

Full-time

Re-posted 25 days ago

Job description

Front Desk Associate
The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.
This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required.
Gold's Gym will continue to change lives by helping people reach their individual potential. Join the team in getting us where we need to go and you'll see no limit to your career potential.
Current CPR Certification is required.
Apply Today!
From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold's Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents, our legacy has evolved while staying true to it's roots- serious training, community and results. As the industry shifts, Gold's Gym continues to lead, honoring our heritage while building the next generation of members and fitness experiences.
We attribute much of our success to our company culture. We're grounded, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!

Apply