Durham, NC · On-site
$19.75 - $27/hr
USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC ...
Durham, NC · On-site
$19.75 - $27/hr
USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC ...
Raleigh, NC · Remote
$35 - $45/hr
Epic EHR Helpdesk Analyst * Location: Raleigh, NC (Fully remote, 1st shift (7AM-3:30PM EST ... Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk)
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Raleigh, NC · Remote
$35 - $45/hr
Epic EHR Helpdesk Analyst * Location: Raleigh, NC (Fully remote, 1st shift (7AM-3:30PM EST ... Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk)
Experience implementing and managing a help desk operation * Experience researching, analyzing and interpreting automated system problems. * Very good oral and written communication skills to ...
Experience implementing and managing a help desk operation * Experience researching, analyzing and interpreting automated system problems. * Very good oral and written communication skills to ...
$19 - $26/hr
Our client-centric model provides focus, commitment and a dedicated team to help our clients ... Staffing Industry Analysts' "Best Staffing Firms to Work For" recognition 4 years in a row ...
$19 - $26/hr
Our client-centric model provides focus, commitment and a dedicated team to help our clients ... Staffing Industry Analysts' "Best Staffing Firms to Work For" recognition 4 years in a row ...
Durham, NC · On-site
$19.25 - $26/hr
Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...
Durham, NC · On-site
$19.25 - $26/hr
Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...
Durham, NC · On-site
$17 - $22/hr
Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...
Durham, NC · On-site
$17 - $22/hr
Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...
Durham, NC · On-site
$19.25 - $26/hr
Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...
Durham, NC · On-site
$19.25 - $26/hr
Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk experience. * Experience with Windows Operating System workstation/server, Microsoft Systems Management ...
Morrisville, NC · On-site
$19.25 - $26.25/hr
Service Desk L1 Location : Morrisville NC * Provide first-level technical support via phone, email ... Experience in Technical helpdesk or technical call center support is required. * Hands-on ...
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Morrisville, NC · On-site
$19.25 - $26.25/hr
Service Desk L1 Location : Morrisville NC * Provide first-level technical support via phone, email ... Experience in Technical helpdesk or technical call center support is required. * Hands-on ...
Durham, NC · On-site
$19 - $21/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call ... Documents and provides problem analysis and resolution on a wide variety of hardware, software ...
Durham, NC · On-site
$19 - $21/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call ... Documents and provides problem analysis and resolution on a wide variety of hardware, software ...
Raleigh, NC · On-site
$90K - $110K/yr
Health Savings Account (HSA)and401(k) -We offer these voluntary financial programs to help ... The Sr. Pricing & Deal Desk Analyst is a critical support role within the Deal Desk & Pricing team ...
Raleigh, NC · On-site
$90K - $110K/yr
Health Savings Account (HSA)and401(k) -We offer these voluntary financial programs to help ... The Sr. Pricing & Deal Desk Analyst is a critical support role within the Deal Desk & Pricing team ...
Raleigh, NC · On-site
$40 - $45/hr
Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support. * Maintain documentation, knowledge base articles, and standard operating procedures.
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Raleigh, NC · On-site
$40 - $45/hr
Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support. * Maintain documentation, knowledge base articles, and standard operating procedures.
Raleigh, NC · On-site
CAPTRUST is seeking an IT Help Desk Associate to provide foundational technical support for the firm's technology needs, serving over 2,000 employees under the guidance of senior team members. This ...
Raleigh, NC · On-site
CAPTRUST is seeking an IT Help Desk Associate to provide foundational technical support for the firm's technology needs, serving over 2,000 employees under the guidance of senior team members. This ...
Raleigh, NC · On-site
CAPTRUST is seeking an IT Help Desk Associate to provide foundational technical support for the firm's technology needs, serving over 2,000 employees under the guidance of senior team members. This ...
Raleigh, NC · On-site
CAPTRUST is seeking an IT Help Desk Associate to provide foundational technical support for the firm's technology needs, serving over 2,000 employees under the guidance of senior team members. This ...
Experience analyzing and projecting the needs of a team to ensure success. Experience implementing and managing a help desk operation. Additional Information Thanks and regards, Mandeep Singh 408-766 ...
Experience analyzing and projecting the needs of a team to ensure success. Experience implementing and managing a help desk operation. Additional Information Thanks and regards, Mandeep Singh 408-766 ...
$18.50 - $25/hr
Excellent customer service orientation and verbal communication skills Advanced analytical thinking ... using helpdesk applications Active Directory administration. Exchange administration O365 ...
$18.50 - $25/hr
Excellent customer service orientation and verbal communication skills Advanced analytical thinking ... using helpdesk applications Active Directory administration. Exchange administration O365 ...
Cary, NC · On-site
$18.50 - $25/hr
... analytical thinking and problem-solving skills • High Standard of Incident and Problem management • Previous experience using helpdesk applications • Active Directory administration. • ...
Cary, NC · On-site
$18.50 - $25/hr
... analytical thinking and problem-solving skills • High Standard of Incident and Problem management • Previous experience using helpdesk applications • Active Directory administration. • ...
As a Team Lead, you'll coordinate daily help desk activities, mentor team members, and act as an ... Strong analytical and troubleshooting skills * Ability to manage projects, meet deadlines, and ...
As a Team Lead, you'll coordinate daily help desk activities, mentor team members, and act as an ... Strong analytical and troubleshooting skills * Ability to manage projects, meet deadlines, and ...
Durham, NC · On-site
As a Team Lead, you'll coordinate daily help desk activities, mentor team members, and act as an ... Strong analytical and troubleshooting skills * Ability to manage projects, meet deadlines, and ...
Durham, NC · On-site
As a Team Lead, you'll coordinate daily help desk activities, mentor team members, and act as an ... Strong analytical and troubleshooting skills * Ability to manage projects, meet deadlines, and ...
... helpdesk services, installation and support for new and existing computer systems and application ... and desk phones. * Respond to all queries over the phone and via email. * Monitor ticket queue ...
... helpdesk services, installation and support for new and existing computer systems and application ... and desk phones. * Respond to all queries over the phone and via email. * Monitor ticket queue ...
Durham, NC · On-site
$19.25 - $26/hr
... helpdesk services. The role involves providing technical assistance, managing user accounts, and ... desk phones. • Respond to all queries over the phone and via email. • Monitor ticket queue ...
Durham, NC · On-site
$19.25 - $26/hr
... helpdesk services. The role involves providing technical assistance, managing user accounts, and ... desk phones. • Respond to all queries over the phone and via email. • Monitor ticket queue ...
$14.02 - $15.91
3% of jobs
$15.91 - $17.80
8% of jobs
$19.22 is the 25th percentile. Wages below this are outliers.
$17.80 - $19.69
18% of jobs
$19.69 - $21.58
18% of jobs
The median wage is $21.95 / hr.
$21.58 - $23.47
14% of jobs
$25.26 is the 75th percentile. Wages above this are outliers.
$23.47 - $25.36
15% of jobs
$25.36 - $27.26
9% of jobs
$27.26 - $29.15
6% of jobs
$29.15 - $31.04
3% of jobs
$31.04 - $32.93
3% of jobs
$32.93 - $34.82
2% of jobs
$14
$23
$34
| Aspect | Help Desk Analyst | Technical Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, HDI Support Center | CompTIA A+, Network+, Microsoft Certified |
| Work Environment | Help desk, call centers, remote support | On-site, remote, troubleshooting hardware/software |
| Industry Usage | IT services, corporate support | IT, telecommunications, tech companies |
Help Desk Analysts and Technical Support Specialists often share certifications and work environments, focusing on resolving user issues. While Help Desk Analysts typically handle initial support and customer inquiries, Technical Support Specialists may provide more in-depth technical troubleshooting. Both roles are essential in IT support, with overlapping skills but differing in scope and complexity.
Durham, NC • On-site
$19.75 - $27/hr
Full-time
Re-posted 6 days ago
We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.
Description:
We are looking to fill a position for Tier 3 Application/Production Support in NC Durham
5 years of relevant experience in Application/Production Support, browser-based applications is required
All your information will be kept confidential according to EEO guidelines.
Sourced by ZipRecruiter
51 - 200 Employees
San Jose, CA, US
2016
