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Healthcare Concierge Remote Jobs (NOW HIRING)

Amenities Health

Concierge Primary Care Physician

Dallas, TX

$15.25 - $19.75/hr

Company Description Amenities Health is on a mission to build lasting loyalty in healthcare through ... We Offer * 100% remote, flexibly scheduled position (standard hours at launch, with future options ...

VIVIO Health

Care Concierge Coordinator- Remote

$24/hr

Company Description VIVIO Health is on a mission to help make data the basis for clinical decision ... The Care Concierge Coordinator will leverage their case management skills while solving complex ...

VIVIO Health

Care Concierge Coordinator- Remote

$24/hr

Company Description VIVIO Health is on a mission to help make data the basis for clinical decision ... The Care Concierge Coordinator will leverage their case management skills while solving complex ...

Amenities Health

Concierge Longevity Physician

Raleigh, NC

$15 - $19.50/hr

Company Description Amenities Health is on a mission to build lasting loyalty in healthcare through ... No maneuvering long clinic hallways, no "surprise" overbooks-just fully remote, modern, and ...

K Health

Director, Virtual Care Operations

New York, NY · Hybrid

$160K - $200K/yr

... health system partners. Beyond the Concierge function, this leader will shape how the clinics operate holistically, driving consistency, quality, and scalability across the full care delivery ...

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Healthcare Concierge Remote information

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How much do healthcare concierge remote jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for healthcare concierge remote in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the most common challenges faced by remote Healthcare Concierge professionals, and how can they be addressed?

Remote Healthcare Concierge professionals often face challenges such as managing high call volumes, navigating complex insurance or healthcare inquiries, and ensuring clear communication without face-to-face interaction. To address these challenges, it's important to develop strong organizational skills, utilize available digital tools efficiently, and maintain regular communication with team members and supervisors. Many organizations offer training and support systems to help remote concierges stay updated on procedures and best practices, making it easier to deliver high-quality service.

What is a Healthcare Concierge Remote?

A Healthcare Concierge Remote is a professional who assists patients and healthcare members virtually, helping them navigate healthcare services, schedule appointments, understand insurance benefits, and resolve billing or care coordination issues. They typically work from a remote location, using phone, email, or chat to provide personalized support. This role is designed to simplify the healthcare experience and improve patient satisfaction by acting as a single point of contact for non-clinical questions and concerns. Healthcare Concierges often work for insurance companies, healthcare providers, or third-party service providers.

What are the key skills and qualifications needed to thrive as a Healthcare Concierge (Remote), and why are they important?

To thrive as a Healthcare Concierge (Remote), you need a solid understanding of healthcare processes, insurance protocols, and customer service, often supported by a background in healthcare administration or related fields. Familiarity with CRM systems, telehealth platforms, and HIPAA compliance is typically required. Strong communication, empathy, and problem-solving abilities help you effectively assist patients and coordinate care remotely. These skills are vital for ensuring seamless patient experiences, accurate information delivery, and efficient navigation of healthcare services.

What is the difference between Healthcare Concierge Remote vs Medical Scheduler?

AspectHealthcare Concierge RemoteMedical Scheduler
CredentialsBasic healthcare knowledge, customer service skillsNone typically required, may prefer healthcare experience
Work EnvironmentRemote, customer-focusedRemote or on-site, administrative setting
Employer & IndustryHealthcare providers, concierge servicesMedical offices, clinics, hospitals
Primary ResponsibilitiesAssist patients with healthcare navigation, appointment coordination, and supportSchedule patient appointments, manage calendars, handle patient calls

Healthcare Concierge Remote and Medical Scheduler roles both operate in healthcare settings and often require remote work. However, Healthcare Concierge Remote focuses on patient support and healthcare navigation, while Medical Schedulers primarily handle appointment scheduling and administrative tasks. Both roles are essential for patient care coordination but differ in scope and responsibilities.

More about Healthcare Concierge Remote jobs
What cities are hiring for Healthcare Concierge Remote jobs? Cities with the most Healthcare Concierge Remote job openings:
What are the most commonly searched types of Healthcare Concierge jobs? The most popular types of Healthcare Concierge jobs are:
What states have the most Healthcare Concierge Remote jobs? States with the most job openings for Healthcare Concierge Remote jobs include:
What job categories do people searching Healthcare Concierge Remote jobs look for? The top searched job categories for Healthcare Concierge Remote jobs are:
Healthcare Concierge Remote jobs near you
Infographic showing various Healthcare Concierge Remote job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 4% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Care Concierge Specialist - Remote

tenavistaffing

Pittsburgh, PA • Remote

$15 - $19.50/hr

Full-time

Medical

This job post has expired today. Applications are no longer accepted.

Job description

Member Care Concierge

Location: 100% Remote (Eastern Time Zone Only)

Job Type: Contract: Until the end of the year.

Work Authorization: Must be authorized to work in the United States
Schedule: Standard business hours

About Tenavi Staffing

Tenavi Staffing partners with organizations to deliver execution-ready talent that makes an immediate impact. Our focus is simple: strong relationships, quality talent, and successful outcomes.

We connect healthcare organizations with professionals who bring empathy, accountability, and operational excellence to every member interaction.

Overview

We are seeking a compassionate and service-driven Member Care Concierge to support Medicare Advantage members through personalized healthcare navigation and member engagement. This role serves as a key connection point between members, providers, and health plan operations teams to help ensure a smooth and supportive healthcare experience.

The ideal candidate is organized, proactive, and comfortable guiding members through benefits, appointments, referrals, and care coordination needs while delivering a high level of customer service. This position plays an important role in improving member satisfaction, engagement, and quality outcomes.

Key Responsibilities

• Provide personalized support to Medicare Advantage members regarding healthcare coverage, care coordination, and wellness resources
• Conduct proactive outbound outreach to engage members and support ongoing healthcare needs
• Follow up on assigned member cases to ensure timely resolution and quality service
• Assist members with scheduling appointments with primary care providers and specialists
• Educate members on gaps in care and preventive health opportunities
• Serve as a liaison between members, providers, and internal health plan teams
• Coordinate appointment reminders, confirmations, referrals, and authorization support
• Respond to inbound member inquiries related to eligibility, benefits, provider access, pharmacy questions, and care coordination
• Support updates related to primary care physician changes and member information
• Document interactions accurately and maintain compliance with company policies and standard operating procedures
• Communicate member updates and concerns to providers and care teams as needed
• Support overall member engagement and retention initiatives
• Perform additional duties as assigned

Required Qualifications

• Certified Medical Assistant (CMA) or equivalent healthcare certification preferred
• Minimum 1 year of healthcare experience
• Minimum 1 year of customer service or member support experience
• Strong communication and interpersonal skills
• Ability to navigate sensitive conversations with professionalism and empathy
• Comfortable handling high-volume phone outreach and member interactions
• Strong organizational skills and attention to detail
• Proficiency with Microsoft Office and healthcare systems/documentation tools

Preferred Qualifications

• Experience supporting Medicare Advantage or managed care populations
• Background in care coordination, patient access, scheduling, or member services
• Familiarity with referrals, authorizations, and healthcare navigation workflows
• Experience working in a remote or call center environment

What Success Looks Like

• Members feel supported, informed, and connected throughout their healthcare journey
• Timely follow-up and issue resolution across assigned cases
• Strong member engagement and satisfaction outcomes
• Accurate documentation and effective communication across care teams
• Consistent professionalism and compassionate member support

Interested in Learning More?

  • Apply directly or contact Tenavi Staffing to discuss this opportunity.