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Temporary Healthcare Concierge Jobs (NOW HIRING)

HealthCare Concierge

$15.75 - $20.50/hr

The Healthcare Concierge should have relevant customer service experience, preferably with Medicare, specifically Medicare Advantage programs, and be familiar with PPOs and HMOs. Must have strong ...

Healthcare Concierge

Aurora, CO

$15.75 - $20.25/hr

The Healthcare Concierge provides administrative and front-line support to over 1000 faculty and staff across The Clubs - including The Hub AO1, The Hub AHSB, The Cloud, and The Clinical ...

Healthcare Concierge

Aurora, CO ยท On-site

$15.75 - $20.25/hr

The Healthcare Concierge provides administrative and front-line support to over 1000 faculty and staff across The Clubs - including The Hub AO1, The Hub AHSB, The Cloud, and The Clinical ...

Care Concierge

New York, NY ยท Hybrid

$17 - $22/hr

Care Concierge agents provide a warm and welcoming experience for both providers and patients ... Competitive health, dental, and vision insurance options

Care Concierge

New York, NY ยท On-site

$40K - $50K/yr

Care Concierge agents provide a warm and welcoming experience for both providers and patients ... Act as a liaison between patients, clinical operations and healthcare providers while taking ...

Care Concierge

Richmond, VA

$15.25 - $19.75/hr

At Home Harmony's Care Concierge Team is made up of experienced RN, LPN and MA staff who are ... home health orders and plan of cares, and other patient-specific needs * May be required to ...

Be Seen First

Zavala Healthcare Concierge LLC -- Physician Opportunities About Us Zavala Healthcare Concierge LLC is a patient-centered concierge practice dedicated to personalized, compassionate care. We provide ...

Customer Care Concierge

Scranton, PA ยท On-site

$18 - $22/hr

Customer Care Concierge Scranton, PA, Full-Time In-Office Starting Wage: $18.00-$22.00/hr DOE, with ... Bonus: You already know your ribeye from your wagyu and can talk cooking temps without Googling.

Primary Care Concierge Physician

Bryan, TX ยท On-site

$325K - $500K/yr

& Requirements Primary Care Concierge Physician StartDate: ASAP Pay Rate: $325000.00 - $500000.00 ... Spend ample time with patients to address health concerns, medical history, and tailored care plans

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Temporary Healthcare Concierge information

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$11

$18

$25

How much do temporary healthcare concierge jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for temporary healthcare concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Temporary Healthcare Concierge vs Medical Scheduler?

AspectTemporary Healthcare ConciergeMedical Scheduler
CredentialsCustomer service experience, healthcare knowledgeAdministrative skills, familiarity with scheduling software
Work EnvironmentHospitals, clinics, patient support settingsMedical offices, healthcare facilities
Employer & IndustryHealthcare providers, concierge servicesMedical practices, hospitals

While both roles support healthcare operations, a Temporary Healthcare Concierge focuses on patient experience and personalized assistance, whereas a Medical Scheduler handles appointment coordination and administrative tasks. Understanding these differences helps in choosing the right role based on skills and career goals.

More about Temporary Healthcare Concierge jobs
What cities are hiring for Temporary Healthcare Concierge jobs? Cities with the most Temporary Healthcare Concierge job openings:
What are the most commonly searched types of Healthcare Concierge jobs? The most popular types of Healthcare Concierge jobs are:
What states have the most Temporary Healthcare Concierge jobs? States with the most job openings for Temporary Healthcare Concierge jobs include:
What job categories do people searching Temporary Healthcare Concierge jobs look for? The top searched job categories for Temporary Healthcare Concierge jobs are:
Infographic showing various Temporary Healthcare Concierge job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 72% Full Time, 15% Part Time, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

HealthCare Concierge

Care N Care Insurance Company of NC

Greensboro, NC โ€ข On-site

$15 - $19.50/hr

Full-time

Posted 16 days ago


Job description

Description:

The Healthcare Concierge should have relevant customer service experience, preferably with Medicare, specifically Medicare Advantage programs, and be familiar with PPOs and HMOs. Must have strong oral and written communication skills, planning and problem-solving skills, and be skilled in personal diplomacy. The applicant must possess a high level of motivation, professionalism, and ethical conduct and place a premium on treating others with dignity and respect.

Requirements:

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Receive all inbound calls from the member population and conduct proactive outbound calls as assigned
  • Address member concerns and answer questions related to claims issues, provider resources, benefits, billing, member enrollment/disenrollment and service issues
  • Resolution and timely response to all member problems within expected or required timeframes
  • Adhere to set Member Services call center metrics and call evaluation requirements, including, but not limited to, set monthly call volume, call quality scores, abandonment rates, CMS service levels, and missed/refused call volume.
  • Assist with responding to member inquiries via email
  • Maintain personal metrics to establish performance levels of the team
  • Management of the customer relationship to ensure retention and maintain member loyalty
  • Provide member education and counseling on access to services, benefits, and providers
  • Assume ownership and responsibility for member satisfaction with HealthTeam Advantage
  • Maintain completion of special projects, as assigned. This includes, but is not limited to, member outreach and follow-up.
  • Assist in the grievance and appeals process
  • Perform verification calls for members who have enrolled in the HealthTeam Advantage plan, as well as perform welcome calls to those members who do not require a verification call
  • Perform outreach calls for members who have enrolled and require provider attestation or HRA completion.
  • Ability to work before/past normal shift hours to complete any outstanding tasks for a member(s).
  • May have to work mandatory overtime during certain timeframes in the calendar year (i.e., AEP, Quality Measure initiatives, other special projects)
  • Ability to work either the 8:00 AM-5:00 PM, 8:30 AM-5:30 PM, 9:00 AM-6:00 PM, or 11:00 AM-8:00 PM Monday through Friday outside of the Annual Enrollment Period and ability to be flexible with time during the Annual Enrollment Period when Healthcare Concierge Service hours are 8:00 AM-8:00 PM, seven days a week.
  • All other duties as assigned.

EDUCATION AND EXPERIENCE

Education:

  • High School diploma, GED, or equivalent work experience

Required Experience:

  • Customer service, sales, or account management experience
  • Call Center/ High call volume handling experience
  • Managed care or health plan operations experience

Preferred Experience:

  • Healthcare Concierge experience
  • Medicare Experience

Other Requirements:

  • Annual Flu Vaccine

KNOWLEDGE, SKILLS, AND ABILITIES

Required Competencies:

  • Call Center/Customer Service Experience
  • Excellent problem-solving and organizational skills
  • Strong interpersonal communication skills
  • Excellent knowledge of Microsoft Office (Excel, Word, PowerPoint)
  • Ability to work independently or as a team
  • Operate general office equipment, including but not limited to computers, phones, and related devices

Preferred Competencies:

  • Thorough knowledge of CMS guidelines, processes, and systems

PHYSICAL REQUIREMENTS

  • Exerting up to 10 pounds of force occasionally (up to 1/3 of the time) and/or
  • A negligible amount of force is frequently (1/3 to 2/3 of the time) required to lift, carry, push, pull, or otherwise move objects, including the human body.
  • Sedentary work involves sitting most of the time but may include walking or standing for brief periods.
  • Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.