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True Care Home Care Jobs (NOW HIRING)

TriMED HealthCare, LLC

Home Care Aide

Morrisville, PA · On-site

TRIMED HEALTHCARE, LLC Home Care Aide in Newtown, Pennsylvania United States Home Care Aide Position Summary Currently hiring Home Care Aides for per diem hours in Bucks, Montgomery and Philadelphia ...

TriMED HealthCare, LLC

Home Care Aide

Concord, PA · On-site

TRIMED HEALTHCARE, LLC Home Care Aide in Newtown, Pennsylvania United States Home Care Aide Position Summary Currently hiring Home Care Aides for per diem hours in Bucks, Montgomery and Philadelphia ...

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True Care Home Care information

What is True Care Home Care?

True Care Home Care is a home health care agency that provides a range of in-home care services for seniors, people with disabilities, and those recovering from illness or surgery. Their services typically include personal care, companionship, medication reminders, meal preparation, and light housekeeping. True Care Home Care aims to help clients maintain their independence and quality of life while receiving support in the comfort of their own homes. They employ trained caregivers and often work with clients and their families to develop personalized care plans.

What are some common challenges caregivers face when working at True Care Home Care, and how can they be addressed?

Caregivers at home care agencies like True Care Home Care often encounter challenges such as managing diverse client needs, adapting to different home environments, and maintaining clear communication with family members and healthcare professionals. Time management and emotional resilience are essential, as caregivers may be responsible for multiple clients with varying schedules and care requirements. To address these challenges, many agencies offer ongoing training, mentorship, and support networks to help caregivers enhance their skills and manage stress effectively.

What are the key skills and qualifications needed to thrive as a home care aide at True Care Home Care, and why are they important?

To thrive as a Home Care Aide at True Care Home Care, you need basic healthcare knowledge, experience in personal care, and often a high school diploma or completion of a certified home health aide (HHA) program. Familiarity with electronic care documentation systems and proper use of mobility aids or medical equipment is typically required. Compassion, patience, and strong interpersonal communication distinguish top performers in this role. These skills and qualifications are vital to deliver quality care, ensure client safety, and build trusting relationships with clients and their families.

What is the difference between True Care Home Care vs Certified Nursing Assistant (CNA)?

AspectTrue Care Home CareCertified Nursing Assistant (CNA)
CertificationsVaries by state, often requires caregiver or home health aide certificationMust complete state-approved CNA training and pass certification exam
Work EnvironmentPrimarily in clients' homes, providing personal care and companionshipHospitals, nursing homes, and long-term care facilities
Employer & Industry UsageHome care agencies, private clientsHealthcare facilities, home health agencies

While both roles involve caring for individuals, True Care Home Care providers typically work in clients' homes offering personal assistance, whereas CNAs are trained healthcare professionals working in clinical settings. The certifications and work environments differ, but both are essential in the healthcare industry for patient support and care.

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True Care Home Care jobs near you
Infographic showing various True Care Home Care job openings in the United States as of August 2026, with employment types broken down into 20% Full Time, and 80% Part Time. Highlights an 100% In-person job distribution.

Scheduling Coordinator - Prior Home Care Experience and Bilingual Spanish/ Creole Required!

True Care

Brooklyn, NY • On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Company Overview:
True Care is a LHCSA providing outstanding home care service in the New York Metropolitan area, upstate New York, Westchester and Colorado (under the Andrea's Angels name). Our passionate dedication to our clients sets True Care apart. We work with our clients individually to ensure their satisfaction and comfort with the paraprofessionals caring for them. It is our mission to continue to raise the standard of homecare services. We are committed to providing the highest level of care by maintaining excellence in staff, procedures, and responsiveness. The True Care team is Healthcare professionals who are committed to helping our patients and caregivers experience the most excellent care.
Position title: Home Care Scheduling Coordinator
Location: Full-time Monday-Friday 9 am-5 pm onsite in Brooklyn, NY
Position summary: The Home Care Scheduling Coordinator is responsible for coordinating caregiver placement and visit confirmations between the Home Health Aides and our patients. Responsibilities include creating and maintaining staff schedules, confirming attendance and communicating with the caregivers, patients and their families while adhering to True Care's policies and procedures. He/she performs case management for the assigned caseload and works to provide best quality service.
Key Responsibilities:
  • Strategically coordinate placement of services between clients in their homes and the caregivers on HHAeXchange
  • Successfully maintain a caseload of 90-115 patients ensuring they receive the best homecare service
  • Participate in departmental trainings
  • Assist the Team Lead with coverage and work with the team members with any staffing challenges
  • Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues; ensuring documentation is being updated for all of our caregivers and patients in HHAeXchange
  • Verify caregivers' attendance for daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs or any missed visits based on the patient's needs of care
  • Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status
  • Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations
  • Maintain and document communication with all caregivers in HHAeXchange; coordinate the caregivers' schedules and maintain a schedule of all services per month
  • Verify billed services against requested services
  • Maintain patient confidentiality and privacy with dignity and respect
  • Participate in patient case conferences, in-service programs, exit interviews for caregivers and orientation
  • Manage phone calls in a supportive, reassuring manner for patients, families, physicians, and others

Required Qualifications:
  • High School diploma/ GED equivalent
  • Knowledge of HHAeXchange is highly preferred
  • Bilingual Fluency in Spanish
  • Strong interpersonal and communication skills
  • Able to deal with difficult or sensitive situations in person or on the phone
  • Excellent customer service having empathy and patience in working for elderly population
  • Able to multitask and work in an extremely fast paced environment
  • Ability to maintain a professional demeanor when handling issues

Benefits:
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays
  • Professional development opportunities
  • Mission-driven work in an innovative healthcare space

Apply