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Head Of Commercial Operations Jobs (NOW HIRING)

SumUp Inc.

Head of GTM Data and Commercial Operations

Denver, CO · On-site

$225 - $250/hr

  • Medical

  • Life

  • Retirement

  • PTO

Head of GTM Data and Commercial Operations Boulder, Colorado, United States · Data & Analytics Head of GTM Data and Commercial Operations Boulder, Colorado | Full-time in office About the team SumUp ...

SumUp Inc.

Head of GTM Data and Commercial Operations

Boulder, CO · On-site

$225 - $250/hr

  • Medical

  • Life

  • Retirement

  • PTO

Head of GTM Data and Commercial Operations Boulder, Colorado, United States · Data & Analytics Head of GTM Data and Commercial Operations Boulder, Colorado | Full-time in office About the team SumUp ...

Datameister

WI · On-site

You'll own the full commercial motion: pipeline, pricing, proposals, contracts, and market intelligence . You'll also take ownership of marketing direction - shaping how we position ourselves and ...

Avid Bioservices

Head of Commercial Finance

Tustin, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description Head of Commercial Finance Reports to: CFO Location: Tustin/Irvine, CA Role Overview We ... Partner with Operations and Program Management to ensure cost assumptions reflect real ...

Bloomlife

Director of Commercial Operations

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Opportunity We're seeking a Director of Commercial Operations to serve as a right-hand to our Chief Commercial Officer and support the commercial team during this critical growth phase as we ...

Avid Bioservices

Head of Commercial Finance

Tustin, CA · On-site

$172.80 - $216/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Head of Commercial Finance Reports to: CFO Location: Tustin/Irvine, CA Role Overview We are seeking ... Partner with Operations and Program Management to ensure cost assumptions reflect real ...

Avid Bioservices

Head of Commercial Finance

Tustin, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Head of Commercial Finance Reports to: CFO Location: Tustin/Irvine, CA Role Overview We are seeking ... Partner with Operations and Program Management to ensure cost assumptions reflect real ...

ManTech International

Director of Commercial Operations

Aiea, HI · On-site

$127K - $204K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The Director of Operations plans, directs, and coordinates the operations of public and private ... commercial industry in INDOPACOM AOR * Must demonstrate strategic experience in formal document ...

ManTech

Director of Commercial Operations

Aiea, HI · On-site

$127K - $204K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The Director of Operations plans, directs, and coordinates the operations of public and private ... commercial industry in INDOPACOM AOR * Must demonstrate strategic experience in formal document ...

SumUp

Head of GTM Data and Commercial Operations

Boulder, CO · On-site +1

$2.0K/day

  • Medical

  • Life

  • Retirement

  • PTO

Head of GTM Data and Commercial Operations Boulder, Colorado | Full-time in office About the team SumUp US is preparing for the next phase of growth, and we're looking for an experienced data ...

BenefitsPRO

Head of Commercial Product

West Palm Beach, FL · On-site +1

$140K - $160K/yr

Description Arc network is currently seeking a Head of Commercial Product. This is a senior ... Ability to confidently manage stakeholders and work across commercial, technical, and operational ...

SumUp

Head of GTM Data and Commercial Operations

Boulder, CO · On-site

$2.0K/day

  • Medical

  • Life

  • Retirement

  • PTO

Head of GTM Data and Commercial Operations Boulder, Colorado | Full-time in office About the team SumUp US is preparing for the next phase of growth, and we're looking for an experienced data ...

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Showing results 41-60

All JobsHead Of Commercial Operations Jobs

Head Of Commercial Operations information

See salary details

$34K

$107.7K

$179.5K

How much do head of commercial operations jobs pay per year?

As of Aug 17, 2026, the average yearly pay for head of commercial operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a head of commercial operations?

To thrive as a Head of Commercial Operations, you need expertise in business development, sales strategy, financial acumen, and a proven track record in commercial leadership, often supported by a degree in business or related fields. Proficiency with CRM platforms, data analytics tools, ERP systems, and, in some industries, relevant certifications (such as Six Sigma or PMP) is highly beneficial. Exceptional leadership, negotiation, strategic thinking, and communication skills set top performers apart in this role. These abilities are crucial for driving revenue growth, optimizing operational efficiency, and aligning commercial activities with organizational objectives.

What are some typical challenges a head of commercial operations might face when aligning sales and marketing strategies?

A Head of Commercial Operations often encounters challenges in ensuring seamless alignment between sales and marketing teams, particularly in organizations where these functions have historically operated independently. Differences in priorities, communication gaps, and varied performance metrics can lead to misaligned goals. Overcoming these challenges requires establishing unified objectives, fostering cross-functional collaboration, and implementing integrated data systems to provide transparency. Proactive leadership and regular strategy sessions can help ensure both teams are working toward shared business targets.

What is the difference between Head Of Commercial Operations vs Commercial Manager?

AspectHead Of Commercial OperationsCommercial Manager
ResponsibilitiesOversees overall commercial strategy, leads multiple teams, and aligns sales, marketing, and business developmentManages specific commercial projects or regions, focuses on sales targets and client relationships
Required CredentialsTypically requires extensive experience in sales, marketing, or business development, often with leadership certificationsRequires experience in sales or marketing, often with relevant industry certifications
Work EnvironmentStrategic, leadership-focused, often in senior management settingsOperational, client-facing, often within sales or marketing teams
Industry UsageCommon in large organizations with complex commercial functionsWidely used across industries for managing commercial activities

The Head Of Commercial Operations focuses on strategic leadership and overall commercial growth, while the Commercial Manager handles specific sales or marketing projects. Both roles require relevant experience, but the Head Of Commercial Operations typically operates at a higher strategic level.

What does a Head Of Commercial Operations do?

A Head of Commercial Operations oversees a company's sales, marketing, and business development activities to drive revenue growth. They develop strategic plans, manage teams, analyze market trends, and ensure operational efficiency to meet organizational goals.
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Head Of Commercial Operations jobs near you
Infographic showing various Head Of Commercial Operations job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Commercial Operations

Formica Corporation

Cincinnati, OH • On-site

Full-time

Posted 17 days ago

Job description

The Director of Commercial Operations leads customer facing (commercial) operations with the charter to drive sales efficiency and effectiveness and customer service excellence. Reporting to the Vice President Sales, there are two key functions/teams under the leadership of the Director: 1) Customer Service; and 2) Inside Sales. The Director is a strategic and operational leader responsible for building and optimizing the systems, frameworks, and programs that power a high performing sales organization. In close, cross-functional partnership with Manufacturing, Marketing, and Finance, this role ensures sellers have the capabilities, insights, incentives, and operating rigor needed to drive consistent, profitable growth. The vision for a wholistic approach to Commercial Operations is to drive an optimized cost to acquire and serve customers. The integrated and data driven approach is intended to drive operational effectiveness and growth with robust analytics.
Formica has a significant investment in people and infrastructure to manage and drive the commercial process. The business has relied heavily on territory-based outside sales to engage with current and potential customers, mainly to drive specification for products. Forward plans for the business are to maintain this approach while expanding engagement and commercial relationships further down the value chain. Leveraging proven technologies, process best practices, and an optimized organization will help to mature a systematic and data driven approach to drive commercial and business success. The aim is to cost effectively engage with the targeted areas of the value chain to grow the business and Formica's position in the market, especially residential.
The Director of Commercial Operations will have the following responsibilities:
  1. Lead customer service to drive high customer satisfaction with an optimal overhead footprint, including defining and measuring team KPIs and SLAs, customer satisfaction measurement and resolution, systematizing customer service activities to include in a 360-degree customer view, creating a holistic inside sales-outside sales-customer service value stream, and optimizing approaches with operations.
  2. Manage and develop the inside sales team, optimizing customer and opportunity engagement with the field sales team including defining the role of inside sales, enabling a seamless inside-field sales engagement process and 360-degree view utilizing technology (CRM/CDP), collaborating with Marketing on customer journeys and identifying where automation-inside sales-field sales should be applied, leveraging the ~500K annual inbound inquiries, assuring sales velocity, and defining and measuring team KPIs.
  3. Own the requirements and prioritization of the commercial tech stack selection, investment, deployment, and user adoption including new technology evaluation, system/tool rationalization, integration with other systems (martech stack), administration, training and data quality/compliance/governance to drive sales team efficiencies and effective business decision making. Systems include (ERP, CRM, CustomerSat, BI, CDP...). Collaborate with IT on systems deployment, maintenance, and improvements.
  4. Collaborate with IT/Analytics on the enablement and production of commercial analytics relevant to the lead/opportunity funnel, orderbook, and revenue. Ensuring access to regular reporting and dashboards for the commercial team and company management that inform decision making, ensure effective commercial execution, and align with company growth objectives.
    • Develop monitoring and methodologies to analyze sales metrics and to provide insights, support decisions, and highlight areas for process improvement.
    • Enable training activities that will ensure sales teams understand and effectively utilize systems and reporting resources.
    • Create Sales strategies and develop budgets/policies/procedures to support the sales infrastructure.
    • Collaborate with area and regional sales leaders to develop and execute sales management disciplines and processes for sales excellence
  5. Direct sales forecasting and planning and actively contribute to the S&OP process. Be the owner of sales performance reporting and outlook by segment.
  6. Drive sales strategy and resource deployment by providing analytical thought leadership and meaningful business insights about market conditions, competitors, and Formica's position in the market while helping to establish strategic priorities for growth.
  1. Drive sales operating model through design, implement, and evolve the sales skills framework, sales methodology, and supporting tools. Design and lead Strategic Account Management framework and account prioritization, ensuring consistent account planning and opportunity management. Build and govern the Strategic Account Review process, including cadence, metrics, and executive reporting.

Competencies/Skills:
  • Strategic and highly execution-oriented
  • Data-driven with strong business judgment and intellectual curiosity
  • Effective in ambiguity and transformation
  • Credible with both senior leaders and frontline sellers
  • Collaborative, pragmatic, and outcomes-focused
  • People Management and Development
  • "Product Management" of Internal Tools
  • Commercial Tech Stack Architecture
  • Data Analysis/BI Analytics/Reporting Tools
  • Deep expertise in CRM Systems and Commercial Automation
  • 360 Degree Customer View
  • Customer Satisfaction Measurement
  • Process Optimization
  • Strategy Development
  • Sales and Operations Planning
  • Sales Forecasting and Reporting
  • Training - Knowledge Development - Change Management
  • Demonstrated AI proficiency

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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