ZipRecruiter

Log In

1

Sr Vice President Operations Jobs (NOW HIRING)

Rohlik Group a.s.

$207 - $288/hr

As we continue to scale, we are looking for a Senior Vice President Operations to lead the next stage of our operational development across Europe. This is one of the most critical executive roles in ...

AMSURG

VICE PRESIDENT, OPERATIONS

Works with the Senior Vice President ("SVP") to implement initiatives to improve major regional ... Operational Efficiency * Cost Management * Risk Management * Regulatory Compliance * Teammate ...

AMSURG

VICE PRESIDENT, OPERATIONS

Works with the Senior Vice President ("SVP") to implement initiatives to improve major regional ... Operational Efficiency * Cost Management * Risk Management * Regulatory Compliance * Teammate ...

AMSURG

VICE PRESIDENT, OPERATIONS

Nashville, TN · Remote

Works with the Senior Vice President ("SVP") to implement initiatives to improve major regional ... Operational Efficiency * Cost Management * Risk Management * Regulatory Compliance * Teammate ...

next page

Showing results 1-20

All JobsBusiness JobsOperations JobsOperations Professional JobsSr Vice President Operations Jobs

Sr Vice President Operations information

See salary details

$68.5K

$155.8K

$264K

How much do sr vice president operations jobs pay per year?

As of Aug 21, 2026, the average yearly pay for sr vice president operations in the United States is $155,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,500.00 and $185,000.00 per year, depending on experience, location, and employer.

What does a senior vice president of operations do?

A Senior Vice President of Operations oversees the daily operations of a company and ensures that business processes are efficient and effective. They develop operational strategies, set goals, and manage teams across multiple departments. Additionally, they work closely with other executives to align operations with overall business objectives and drive company growth. Their responsibilities often include budgeting, improving productivity, and leading large-scale projects or initiatives.

What are the key skills and qualifications needed to thrive as a senior vice president of operations?

To thrive as a Sr Vice President of Operations, you need extensive experience in strategic planning, operational management, and financial oversight, often supported by an advanced degree such as an MBA. Familiarity with enterprise resource planning (ERP) systems, data analytics tools, and process improvement methodologies like Lean or Six Sigma is typically required. Exceptional leadership, communication, and decision-making skills help drive cross-functional collaboration and organizational change. These competencies are crucial for aligning operations with business goals, optimizing efficiency, and ensuring sustained growth.

How does a senior vice president of operations typically collaborate with other executive leaders to drive organizational success?

A Sr Vice President of Operations regularly works alongside other C-suite executives, such as the CEO, CFO, and CTO, to align operational strategies with the organization's overarching goals. This collaboration often involves participating in strategic planning sessions, resource allocation meetings, and cross-departmental initiatives to ensure operational efficiency and support business growth. The role also requires fostering communication between operations teams and other departments, helping to resolve challenges and implement best practices. Strong relationship-building and negotiation skills are essential for success in this highly collaborative environment.

What is the difference between Sr Vice President Operations vs Chief Operating Officer?

AspectSr Vice President OperationsChief Operating Officer
ResponsibilitiesOversees daily operations, implements strategies, manages departmental managersSets overall operational vision, aligns company-wide strategies, reports to CEO
CredentialsTypically requires extensive experience in operations, relevant certificationsSimilar credentials, often with executive leadership experience
Work EnvironmentOperational departments, regional officesExecutive office, strategic planning sessions
Industry UsageCommon in large corporations, manufacturing, logisticsExecutive role in various industries, including tech, finance, manufacturing

The main difference is that the Sr Vice President Operations focuses on managing daily operations and departmental functions, while the Chief Operating Officer holds a broader strategic role overseeing the company's overall operational strategy and reporting directly to the CEO.

What cities are hiring for Sr Vice President Operations jobs?

Cities with the most Sr Vice President Operations job openings:

What are the most commonly searched types of Sr Operations jobs?

The most popular types of Sr Operations jobs are:

What states have the most Sr Vice President Operations jobs?

States with the most job openings for Sr Vice President Operations jobs include:

What job categories do people searching Sr Vice President Operations jobs look for?

The top searched job categories for Sr Vice President Operations jobs are:

Sr Vice President Operations jobs near you
Infographic showing various Sr Vice President Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $155,780 per year, or $74.9 per hour.

VP / SVP, Operations

Applied Business Software, Inc.

Huntington Beach, CA • On-site

Other

Medical, Dental, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About TMO,
The Mortgage Office is the most trusted loan management platform in private lending. Founded in 1978, we power the full loan lifecycle for over 1,100 lenders, including private money firms, CDFIs, nonprofits, and government agencies, servicing more than $190 billion in loans.
We're recognized as G2's #1 Loan Servicing Software and Capterra's Best Ease of Use. With offices in Huntington Beach and San Mateo, we're now building the next generation of AI-native lending tools, and hiring a VP/SVP, Operations to help lead that work.
The Opportunity
The VP / SVP, Operations is the executive owner of TMO's customer organization, spanning pre-sales engineering, tiered technical support, customer onboarding and delivery, professional services, customer success, and TMO Academy.
This leader owns the customer lifecycle from technical qualification through long-term retention. They are accountable for time-to-value, support quality, professional services margin, and gross revenue retention across the entire installed base. Reports to the CEO and sits on the executive leadership team. The title (VP vs. SVP) is calibrated to candidate experience and demonstrated scope.
What You'll Own
Customer Organization Leadership
  • Lead the customer organization end-to-end, develop the management layer underneath, and build the bench needed to scale.
  • Own the operating cadence of the customer org: weekly business reviews, monthly health reporting, quarterly planning.
  • Manage a blended onshore + nearshore model; expand where it makes sense without compromising customer experience.

Technical Enablement & Support
  • Own the tiered support model and drive measurable improvement in first-response time, resolution time, deflection rate, and CSAT.
  • Partner with Sales leadership on pre-sales SE coverage, demo quality, and technical win rates.
  • Run the Product SME function and TMO Academy as the company's center of gravity for internal and external product expertise - certifications, enablement content, customer training revenue.
  • Direct the Force Multiplier / AI Tooling function as the org's internal AI and automation engine.

Customer Delivery & Success
  • Own customer onboarding through segment-aligned Go Live motions (SMB and Enterprise), each covering Loan Servicing, Loan Origination, and Fund Management.
  • Drive measurable improvement in time-to-go-live, onboarding NPS, and early-life retention.
  • Run the post-sale technical solutions function: Forward-Deployed Engineers embedded at strategic accounts, Professional Services for scoped delivery, and Data Solutions Engineers for integration and data advisory.
  • Own gross revenue retention as the primary outcome metric for the Customer Success function. Build the playbook, health-scoring, and renewal motion that supports it.

Cross-Cutting Operating Levers
  • Define and instrument the customer org's metrics stack: GRR, time-to-value, CSAT, support SLAs, PS utilization & margin, certification volume.
  • Partner with Product and Engineering on a continuous feedback loop from the field back into the roadmap.
  • Partner with Sales and Marketing on expansion motions, customer references, and pricing/packaging input from the field.
  • Stand up the operating reviews, dashboards and drive executive communication.

Outcomes in Year One
  • A fully staffed and stable management layer across the customer org.
  • Measurable, sustained improvement in gross revenue retention and time-to-go-live .
  • A working tiered support model with documented SLAs, clear escalation paths, and CSAT performance worth showing customers.
  • TMO Academy operating as a real product line: certifications, training revenue, and a measurable lift in customer self-sufficiency.

Who You Are
Required
  • 12+ years leading customer-facing post-sales or operations organizations; 3+ years at the VP level or above.
  • Direct experience running two or more of: support, professional services, customer success, onboarding/implementation, technical account management.
  • Track record of owning GRR as a primary metric and improving it.
  • Experience leading an organization across multiple management layers.
  • Strong financial and operational rigor: you build the dashboard, you run the reviews, you hold the line on the numbers.

Preferred
  • Direct experience running SaaS operations in fintech or mortgage technology - prior operating roles at a vertical SaaS company serving lenders, servicers, or other financial institutions.
  • Hands-on experience deploying AI tooling inside a customer org - not slideware.
  • Vertical SaaS leadership experience ideally in financial services, lending, or capital markets technology.
  • Experience running a customer education / academy function with certifications.
  • Direct experience preferred building or scaling a tiered support model and a Forward-Deployed Engineer / FDE function.
  • Familiarity with the workflows our customers run - loan servicing, origination, and fund management - is a plus.

Style
  • Direct, low-ego, operationally precise. Say what you mean.
  • Customer-obsessed without being soft on accountability.
  • High agency - builds the org, the dashboard, and the playbook without being asked.
  • Relentlessly curious - reads the field, the product, and the customer, and keeps learning.

Benefits & Perks
  • Competitive compensation ( Base: $225,000 - $250,000) + Bonus + Equity
  • Comprehensive health coverage (medical, dental, vision)
  • 401(k) matching
  • Wellness programs
  • Professional development
  • Employee recognition programs
  • Team building & on-site amenities

Life at TMO,
TMO pairs 45+ years of category leadership with a culture that's still hands-on and collaborative. Ideas flow freely, every team member has a voice, and we have fun while we build.
Our Values: DRIVE
  • Data-Driven: numbers over opinions.
  • Respect: high on empathy, low on ego.
  • Initiative & Agency: don't wait to be told.
  • Value to Customers: create value for them above all else.
  • Evolve: progress over perfection.

The pay range for this role is:
225,000 - 250,000 USD per year (Huntington Beach, CA)

Apply