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Guest Relations Associate Jobs (NOW HIRING)

085 Price Cutter

Guest Relations

Fair Grove, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods ...

016 King Food Saver

Guest Relations

Cassville, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods ...

001 Pyramid Foods

Guest Relations

House Springs, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods ...

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How much do guest relations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for guest relations associate in the United States is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.79 per hour, depending on experience, location, and employer.

Is guest relations a stressful job?

Guest Relations Associates often work in fast-paced environments that require strong communication and problem-solving skills. The job can be stressful during busy periods or when handling difficult guests, but effective training and experience can help manage these pressures.

What are some common challenges faced by guest relations associates, and how can they effectively address them?

Guest Relations Associates often encounter challenges such as managing difficult guest situations, handling high volumes of inquiries during peak times, and balancing multiple tasks simultaneously. To address these, it's important to develop strong communication and problem-solving skills, remain calm under pressure, and prioritize tasks effectively. Collaborating closely with team members and other departments can also help ensure quick resolutions and maintain a positive guest experience.

What are the key skills and qualifications needed to thrive as a guest relations associate, and why are they important?

To thrive as a Guest Relations Associate, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and sometimes multilingual capabilities are valuable technical assets. Exceptional communication, patience, and a positive attitude help build rapport and resolve guest concerns effectively. These skills are vital for ensuring guest satisfaction, enhancing the guest experience, and fostering repeat business in hospitality environments.

What is the difference between Guest Relations Associate vs Customer Service Representative?

AspectGuest Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, hospitality venuesCall centers, retail, corporate offices
Employer & Industry UsageHospitality and tourism industryVarious industries including retail, telecom, finance
Common Search & ComparisonFocuses on guest experience in hospitalityBroader customer support roles across industries

While both roles involve assisting customers, a Guest Relations Associate primarily works in hospitality settings, focusing on guest satisfaction and experience. A Customer Service Representative typically handles inquiries across various industries, often via phone or online. The roles share similar skills but differ in industry focus and work environment.

What does a guest relations associate do?

A guest relations associate is responsible for providing excellent customer service to guests, addressing their needs, resolving issues, and ensuring a positive experience. They often handle check-ins, answer questions, and may use communication tools like phone or computer systems to assist guests efficiently.
What cities are hiring for Guest Relations Associate jobs? Cities with the most Guest Relations Associate job openings:
What are the most commonly searched types of Guest Relations jobs? The most popular types of Guest Relations jobs are:
Who are the top companies hiring for Guest Relations Associate jobs? The top employers for Guest Relations Associate jobs are:
What states have the most Guest Relations Associate jobs? States with the most job openings for Guest Relations Associate jobs include:
Guest Relations Associate jobs near you
Infographic showing various Guest Relations Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,817 per year, or $16.3 per hour.

Guest Relations Associate

Creative Discovery Museum

Chattanooga, TN

$14/hr

Full-time, Part-time

Posted 28 days ago

Job description

Occupational Summary

The Guest Relations Department handles the day-to-day operations of the Museum’s ticket desk and Birthday parties while supporting the membership program. Superior customer service skills are required. Staff are responsible for sales, cash control, cleaning and safety and security.

Essential Duties and Responsibilities

  1. Customer Service: Required to provide superior customer service at all times. Associates will greet all visitors with welcoming demeanor ensure consistency of information by following Museum scripts, and handle all interactions with visitors courteously and politely.
  2. Educate and sell: Be conversant on all products to best present and sell to the customer. Associates will be asked to achieve monthly goals, upsell products, programs, and memberships, understand all memberships and membership specials to help the customer decide which membership fits them best.
  3. Operate point of sale computer: Must demonstrate competency on the point-of-sale system and complete all customer transactions properly. Associates will be required to change receipt printer paper, utilize basic troubleshooting skills, and complete customer transactions.
  4. Cash Control: Adhere to all proper money handling policies and procedures. Associates maintain cash drawers but ensuring an adequate supply of change remains in their assigned drawer throughout their shift.
  5. Open and complete end-of-day closing: Keep the ticket desk stocked, tidy, and ready for the day’s activities. Associates are required to complete opening/closing checklists, shut down computer system at end of day.
  6. Cleaning and stocking: Ensure the lobby and ticket desk are always clean and presentable. Restock brochures, sweep the lobby daily, tidy up ticket counter, and keep membership stand stocked.
  7. Safety and Security: Ensure all guests are checked in properly by monitoring guest entrance and exit. Associates will report any door alarms, any unauthorized weapons in the building to management, respond to fire alarm including announcements, communicate with the security and maintenance department, usher guests to the closest exit in event of emergency, respond to weather announcements, and monitor the door during lost child codes. Use safety measures when using equipment and ensure safe and secure storage of inventory.
  8. Celebrations & Events: Ensure all celebrations, including birthday and after-hours parties, are delivered to guests with a high standard of excellence.
  9. All other duties as assigned.

Knowledge, Skills and Abilities Required

  • Superior customer service skills
  • Strong communication skills
  • Must be sales driven
  • Team oriented with demonstrated ability to effectively communicate and work with a variety of personalities
  • Ability to work in high pressure environment
  • Ability to multi-task
  • Must be able to work a consistent part time schedule

Education/Experience Requirements

  • High School Diploma

Working conditions

Weekend and some night work required

Some holiday work

Museum floor environment

Noise level high at times

Physical demands

Standing and walking on the Museum floor for extended periods of time and the lifting of supplies

Full-time, hourly (Starting at $14.00). Regular schedule may include holidays, evenings, and weekends.

Interested candidates can submit an application and to our careers site at https://recruiting2.ultipro.com/CRE1020CDMU/JobBoard/cfb69fbb-d286-4c34-a2ca-4d3f37825546/?q=&o=postedDateDesc

Applications must be submitted by 5:00 pm on Monday, July 27, 2026.

Apply