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Guest Relations Associate Jobs in Florida (NOW HIRING)

Marriott

Guest Relations Manager

Miami Beach, FL

Sets a positive example for guest relations. Empowers employees to provide excellent customer ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Relations Coordinator

Naples, FL · On-site

We actively foster an environment where the unique backgrounds of our associates are valued and ... guest stays with us, the experience stays with them. Attracting the world's top hospitality ...

Marriott Vacations Worldwide

$34.18/hr

... guest call, request, or problem. Follow up with guests to ensure their requests or problems have ... Free daily associate meal * Monthly & quarterly team celebrations and awards * Company branded ...

Marriott

Guest Relations Coordinator

Bal Harbour, FL

... guest call, request, or problem. Follow up with guests to ensure their requests or problems have ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

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All JobsGuest Relations Associate JobsGuest Relations Associate Jobs in Florida

Guest Relations Associate information

See Florida salary details

$7

$12

$15

How much do guest relations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for guest relations associate in Florida is $12.15, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $13.27 per hour, depending on experience, location, and employer.

Is guest relations a stressful job?

Guest Relations Associates often work in fast-paced environments that require strong communication and problem-solving skills. The job can be stressful during busy periods or when handling difficult guests, but effective training and experience can help manage these pressures.

What are some common challenges faced by guest relations associates, and how can they effectively address them?

Guest Relations Associates often encounter challenges such as managing difficult guest situations, handling high volumes of inquiries during peak times, and balancing multiple tasks simultaneously. To address these, it's important to develop strong communication and problem-solving skills, remain calm under pressure, and prioritize tasks effectively. Collaborating closely with team members and other departments can also help ensure quick resolutions and maintain a positive guest experience.

What are the key skills and qualifications needed to thrive as a guest relations associate, and why are they important?

To thrive as a Guest Relations Associate, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and sometimes multilingual capabilities are valuable technical assets. Exceptional communication, patience, and a positive attitude help build rapport and resolve guest concerns effectively. These skills are vital for ensuring guest satisfaction, enhancing the guest experience, and fostering repeat business in hospitality environments.

What is the difference between Guest Relations Associate vs Customer Service Representative?

AspectGuest Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, hospitality venuesCall centers, retail, corporate offices
Employer & Industry UsageHospitality and tourism industryVarious industries including retail, telecom, finance
Common Search & ComparisonFocuses on guest experience in hospitalityBroader customer support roles across industries

While both roles involve assisting customers, a Guest Relations Associate primarily works in hospitality settings, focusing on guest satisfaction and experience. A Customer Service Representative typically handles inquiries across various industries, often via phone or online. The roles share similar skills but differ in industry focus and work environment.

What does a guest relations associate do?

A guest relations associate is responsible for providing excellent customer service to guests, addressing their needs, resolving issues, and ensuring a positive experience. They often handle check-ins, answer questions, and may use communication tools like phone or computer systems to assist guests efficiently.
What are the most commonly searched types of Guest Relations jobs in Florida? The most popular types of Guest Relations jobs in Florida are:
What cities in Florida are hiring for Guest Relations Associate jobs? Cities in Florida with the most Guest Relations Associate job openings:
Guest Relations Associate jobs near you
Infographic showing various Guest Relations Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $25,271 per year, or $12.1 per hour.

Guest Relations Associate

Grant Cardone Training Technologies, Inc.

Aventura, FL • On-site

$24 - $25/hr

Other

Re-posted 15 days ago

Job description

Job Title

Salary: $24.00-25.00 Hourly

Responsibilities
  • Conducts on-boarding calls for new corporate clients on company online university platform
  • Acts as the first point of contact for a corporate clients after the initial sale, and provides guidance through the onboarding process
  • Keeps accurate data and notes in the CRM database for client information and details
  • Manages a client support team email inbox to answer client requests as quickly as possible (Zendesk)
  • Learns company content in order to correctly coach clients on the material
  • Participates in company events that host corporate clients
  • Answering all inbound phone calls to the company
  • Moderating events online for the company
Skills & Qualifications
  • High school diploma or GED preferred
  • Professional phone skills
  • Sales experience a plus
  • Experience in previous customer support role
  • Strong written and verbal communication skills
  • Positive attitude and desire to help others
  • Competent problem solver
  • Technical aptitude with the ability to learn software programs
  • Ability to type around 40 words per minute, (wpm)
  • Experience with Google Drive, Sheets, and Docs
  • Experience with HubSpot or other customer relationship management software, a plus
  • Computer software skills including Microsoft Office, Google Suite and Mac operating systems

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