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Gift Card Manager Jobs (NOW HIRING)

Yum

Gift Card Analyst

Irvine, CA · On-site

$88K - $104K/yr

The analyst will report to the Senior Manager of Payments/Gift Cards. Responsibilities • Analytical lead for Gift Card Activation and Redemption reporting across all areas of the business. Gather ...

Yum! Brands

Gift Card Analyst

Irvine, CA · Hybrid

$88K - $104K/yr

The Gift Card Analyst is responsible for generating reporting to communicate key metrics, trends ... The analyst will report to the Senior Manager of Payments/Gift Cards. Bachelor's degree. 4+ years ...

Yum Brands

Gift Card Analyst

Irvine, CA · Hybrid

$88K - $104K/yr

The Gift Card Analyst is responsible for generating reporting to communicate key metrics, trends ... The analyst will report to the Senior Manager of Payments/Gift Cards. Bachelor's degree. 4+ years ...

Home Depot

Senior Manager, Gift Card Sales

Atlanta, GA · On-site

The Senior Manager of Gift Card Sales is responsible for developing and executing a comprehensive strategy to drive significant growth across both first- and third-party sales channels. In addition ...

Home Depot

Analyst, Gift Card Sales

Atlanta, GA · On-site

The Analyst, Gift Card Sales supports the execution, growth, and operational excellence of The Home ... This role helps manage day-to-day program activities, sales reporting, partner coordination ...

Subway

Sr. Manager, Gift Card Program - Miami, FL

Miami, FL · On-site

$110K - $111K/yr

A dedicated team of professionals supporting thousands of franchisees around the globe. Sr. Manager, Gift Card Program - Miami, FL Ready to build what's next with one of the world's most iconic ...

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Gift Card Manager information

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$23K

$61.4K

$102.5K

How much do gift card manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for gift card manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are some common challenges Gift Card Managers face when launching new gift card programs?

Gift Card Managers often encounter challenges such as ensuring seamless integration with point-of-sale systems, coordinating with marketing and IT teams for smooth rollouts, and navigating compliance with various financial regulations. Additionally, they must balance security measures to prevent fraud while maintaining a user-friendly experience for customers. Effective communication across departments and thorough planning are key to overcoming these challenges and launching successful gift card programs.

What does a Gift Card Manager do?

A Gift Card Manager is responsible for overseeing all aspects of a company's gift card program. This includes developing strategies to increase gift card sales, managing relationships with vendors and distribution partners, and ensuring the smooth operation of gift card systems. They also analyze sales data, coordinate marketing campaigns, and ensure compliance with relevant regulations. The role often requires collaboration with marketing, finance, and IT departments to maximize the program's effectiveness.

What are the key skills and qualifications needed to thrive as a Gift Card Manager, and why are they important?

To thrive as a Gift Card Manager, you need expertise in retail operations, program management, and an understanding of payment systems, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) software, gift card platforms, and data analytics tools is typically required. Strong communication, problem-solving, and relationship-building skills help you collaborate with vendors, internal teams, and customers. These skills and qualities are crucial for maximizing gift card sales, ensuring program efficiency, and enhancing customer satisfaction.
What cities are hiring for Gift Card Manager jobs? Cities with the most Gift Card Manager job openings:
What are the most commonly searched types of Gift Card jobs? The most popular types of Gift Card jobs are:
What states have the most Gift Card Manager jobs? States with the most job openings for Gift Card Manager jobs include:
Gift Card Manager jobs near you
Infographic showing various Gift Card Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.
Gift Card & Marketing Analyst

Gift Card & Marketing Analyst

Thompson Hospitality Corporation

Reston, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Thompson Hospitality rating

5.9

Company rating: 5.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Overview
The Gift Card & Marketing Analyst is responsible for managing and optimizing the company's gift card program to drive sales, increase guest loyalty, and support marketing initiatives across all restaurant brands. This role analyzes gift card performance, manages promotional campaigns, coordinates with internal departments and third-party vendors, and provides data-driven recommendations to maximize revenue and guest engagement. The ideal candidate is highly analytical, detail-oriented, and passionate about leveraging data to improve marketing performance.
Responsibilities
Core Responsibilities
  • Monitor and analyze gift card sales, redemptions, breakage, and promotional performance across all restaurant locations and brands.
  • Develop and maintain dashboards and reports tracking key gift card metrics, trends, and ROI.
  • Partner with Marketing to execute seasonal, holiday, and promotional gift card campaigns.
  • Coordinate digital and physical gift card programs with third-party providers and POS vendors.
  • Forecast gift card sales and redemption activity to support financial planning.
  • Identify opportunities to grow gift card revenue through targeted promotions and partnerships.
  • Ensure accurate setup of promotions, discounts, and bonus card offers within POS and gift card platforms.
  • Reconcile gift card transactions and investigate discrepancies with Finance and Operations.
  • Monitor fraud activity and recommend controls to reduce financial risk.
  • Support new restaurant openings with gift card program implementation.
  • Collaborate with IT, Accounting, Operations, and Marketing to resolve gift card-related issues.
  • Analyze guest purchasing behavior and recommend marketing strategies to improve repeat business.
  • Prepare executive reports highlighting program performance, trends, and recommendations.
  • Maintain vendor relationships and evaluate new gift card technologies and promotional opportunities.
  • Ensure compliance with accounting standards and state regulations regarding gift card liabilities.

Qualifications
Required Qualifications
  • Bachelor's degree in Marketing, Business Administration, Finance, Analytics, or related field.
  • 2-5 years of experience in marketing analytics, loyalty programs, gift card management, retail, or restaurant operations.
  • Strong analytical skills with advanced Microsoft Excel proficiency.
  • Experience with POS systems and gift card platforms preferred.
  • Knowledge of reporting tools such as Power BI, Tableau, or similar business intelligence software.
  • Experience working with CRM or loyalty platforms is a plus.
  • Excellent organizational, communication, and project management skills.
  • Ability to manage multiple priorities in a fast-paced, multi-unit restaurant environment.

Preferred Qualifications
  • Data analysis and financial reporting
  • Marketing campaign performance analysis
  • Forecasting and budgeting
  • Vendor management
  • Digital gift card and eCommerce experience
  • Fraud detection and transaction reconciliation
  • Advanced Excel (Pivot Tables, Power Query, VLOOKUP/XLOOKUP)
  • Power BI or Tableau
  • Strong attention to detail and problem-solving skills

  • Health/Dental/Vision
  • Paid Time Off
  • 401(k), matched up to 4%
  • Short and Long Term Disability
  • Tuition Reimbursement
  • Employee Referral Program
  • Pet Insurance
  • Discounts: Hotels, Travel, Tickets, Restaurants

Who We Are:
Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/
We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.

What Thompson Hospitality employees say

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About Thompson Hospitality

Sourced by ZipRecruiter

Thompson Hospitality is the nation's largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year.

Industry

Hospitality services

Company size

1,001 - 5,000 Employees

Headquarters location

Reston, VA, US

Year founded

1992

Social media

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