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Gift Card Director Jobs (NOW HIRING)

Home Depot

Analyst, Gift Card Sales

Atlanta, GA · On-site

The Analyst, Gift Card Sales supports the execution, growth, and operational excellence of The Home ... Direct Manager/Direct Reports: * This Position typically reports to Manager, Gift Cards. * This ...

GoTo Foods

Director, Gift Cards

Atlanta, GA · On-site

The Director of Gift Cards is responsible for the overall profitable growth of the suite of GoTo Foods gift card programs. This role will lead the development and implementation of our GoTo Foods ...

Michael's Inc

Customer Care Coordinator

Irving, TX · On-site

$17.25 - $22.50/hr

Provide direct feedback and coaching to agents as needed. * Continuously evaluate and identify ... Process physical gift card requests and customer product shipments accurately and within ...

Michaels Stores

Customer Care Coordinator

Irving, TX · On-site

$17.25 - $22.50/hr

Provide direct feedback and coaching to agents as needed. * Continuously evaluate and identify ... Process physical gift card requests and customer product shipments accurately and within ...

Michaels Stores

Customer Care Coordinator

Irving, TX · On-site

$17.25 - $22.50/hr

Provide direct feedback and coaching to agents as needed. * Continuously evaluate and identify ... Process physical gift card requests and customer product shipments accurately and within ...

Michaels Stores, Inc.

Customer Care Coordinator

Irving, TX · On-site

$16.50 - $21.75/hr

Provide direct feedback and coaching to agents as needed. * Continuously evaluate and identify ... Process physical gift card requests and customer product shipments accurately and within ...

Domino's Pizza

Coordinator - Customer Incentives

Ann Arbor, MI · On-site

$17.50 - $23/hr

Manage Domino's Gift Card Mailbox * Review/approve new direct-buy customer applications from B2B portal; company information search as needed along with follow-up communication * Provide B2B customer ...

Domino's

Coordinator - Customer Incentives

Ann Arbor, MI · On-site

$17.50 - $23/hr

Manage Domino's Gift Card Mailbox * Review/approve new direct-buy customer applications from B2B portal; company information search as needed along with follow-up communication * Provide B2B customer ...

loco

MANAGER, THIRD PARTY DELIVERY

Costa Mesa, CA

You'll lead a growing gift card program spanning in-restaurant, digital, and retail channels ... direct report. * Ability to provide both thought leadership and effective customer service to ...

Williams Lumber

CASHIER

Rhinebeck, NY · On-site

$16 - $16.50/hr

Processes customer purchases including cash, check, credit card, and gift card transactions ... Answer customer questions, or direct them to appropriate personnel for answers to questions.

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Gift Card Director information

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$24.5K

$102.3K

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How much do gift card director jobs pay per year?

As of Aug 26, 2026, the average yearly pay for gift card director in the United States is $102,275.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $126,500.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of Gift Card jobs?

The most popular types of Gift Card jobs are:

Gift Card Director jobs near you

Analyst, Gift Card Sales

Home Depot

Atlanta, GA • On-site

Full-time

Re-posted 16 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,461 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The Analyst, Gift Card Sales supports the execution, growth, and operational excellence of The Home Depot gift card portfolio across THD's in-store and digital channels, third-party distribution, strategic partnerships, and B2B/enterprise sales channels. This role helps manage day-to-day program activities, sales reporting, partner coordination, customer and issue resolution, and process improvement efforts that enable profitable growth and a consistent customer experience. The Analyst partners closely with the Manager, Gift Card Sales, internal cross-functional teams, external vendors, and sales partners to turn data, process discipline, and customer insights into actionable recommendations.
Key Responsibilities:
  • 60% - Execution - Manage day-to-day operations: card production, card numbering and distribution, planogram maintenance, sales reporting, rebate management, PO tracking and payment, and special projects. Includes data gathering and root cause analysis.
  • 30% - Resolution Management - Manages the resolution process for issues that may require escalation and partners with Gift Card vendors and internal THD team to resolve. Have authority to resolve high profile/executive cases (cases that make it to the executive level).
  • 10% - Support - Analyze data and review process and make recommendations to Sr. Management. Review and modify/approve project plans and make decisions as needed. Recommends process changes to expedite goal attainment. Works closely with cross-functional teams to negotiate resolution.

Direct Manager/Direct Reports:
  • This Position typically reports to Manager, Gift Cards.
  • This role has 0 direct reports.

Travel Requirements:
  • Typically requires overnight travel less than 5% of the time.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:
  • Must be 18 years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:
  • Experience creating sales reports, dashboards, KPI tracking, and business performance analyses.
  • Strong analytical skills with experience using profitability models, market trends, and sales data to drive decisions.
  • Experience managing budgets, promotions, or investments across multiple sales channels.
  • Ability to gather and interpret market, competitor, and customer insights.
  • Experience supporting vendors, partners, and customers through issue resolution and account management.
  • Strong problem-solving skills with the ability to manage escalations and communicate recommendations effectively.
  • Experience partnering with cross-functional teams including Marketing, Finance, Operations, IT, and external vendors.
  • Proven success identifying process improvements and implementing scalable solutions.
  • Experience coordinating operational processes, documentation, and reporting controls.
  • Retail, eCommerce, gift card, payments, or B2B program experience preferred.

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:
  • Bachelor's degree or equivalent experience in a field of study related to sales, business, finance, marketing, operations, or analytics.

Minimum Years of Work Experience:
  • 1 year of relevant business, sales support, operations, analytics, customer service, retail, or partner management experience preferred.

Preferred Years of Work Experience:
  • 3

Minimum Leadership Experience:
  • None

Preferred Leadership Experience:
  • None

Certifications:
  • None

Competencies:
  • Action Oriented
  • Collaborates
  • Communicates Effectively
  • Customer Focus
  • Drives Results

What Home Depot employees say

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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