Gift Card Manager Jobs in Indiana (NOW HIRING)

Role Overview:

Responsible for the purchasing, receiving, storage, and display of merchandise in the gift shop. Must be able to build business through product selections, consistent quality and presentation. Accountable for cost controls of sales. Must be able to hire, train, and motivate competent staff. Must be able to communicate effectively with other Departmental Managers and subordinates.

Salary Statement: 

The hourly rate for this position traditionally starts at $18.10/hr but may be commensurate with education or work experience.

Job Duties:

• Ordering high-quality products that relate to our mission, as needed, through approved vendors to maintain an adequate par level for forecasted business.
• Implement and maintain proper receiving and storage procedures.
• Able to build product displays that maximize product sales while telling a story.
• Responsible for implementing procedures to maintain proper cleanliness and sanitation.
• Maintains product cost and labor cost at agreed upon levels.
• Assist customers and guests in selection and purchase of items from the gift shop for 100% guest satisfaction.
• Adhere to established cash control policies.
• Check in orders and confirm amounts according to the packing slips.
• Always maintain a clean and orderly gift shop by rearranging stock as necessary.
• Maintain a positive attitude when around guests and co-workers.
• Coordinate the bi-annual inventory of gift shop.
• Perform monthly spot inventories of certain product categories.
• Knowledgeable about the hotel, park and surrounding area.
• Respond to guest inquiries in a professional and timely manner.
• Utilize training guides to ensure high standards and efficiency.
• Recruit, select, hire, train, and develop competent personnel.
• Develop strategy to meet sales objectives.
• Interact with other hotel personnel to meet objectives of the gift shop department.
• Attends weekly/monthly staff meetings.
• Pursue new revenue opportunities.
• Organize data to determine trends and opportunities for improvement.
• Involvement in national, regional, and local associations.

Job Requirements: 

• Graduate of a college or university, or equivalent work experience
• Minimum of 2 years’ experience in a similar roll in a high-volume retail outlet
• Above-average interpersonal skills
• Strong planning and organizational abilities
• Must be able to lift in excess of 30 pounds while twisting and walking
• Able to work for extended periods of time, standing/moving

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 9 paid holidays/special event days
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.