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Goodwill Thrift Store Jobs (NOW HIRING)

Goodwill

Outreach Coordinator

Pittsburgh, PA · On-site

This program provides eligible nonprofits with retail vouchers redeemable at any Goodwill thrift store within the territory. These vouchers are then distributed to individuals and families served by ...

Goodwill of SWPA EE

Outreach Coordinator

Pittsburgh, PA · On-site

This program provides eligible nonprofits with retail vouchers redeemable at any Goodwill thrift store within the territory. These vouchers are then distributed to individuals and families served by ...

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How much do goodwill thrift store jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for goodwill thrift store in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Thrift Store, and how are they typically addressed?

Employees at a Goodwill Thrift Store often encounter challenges such as managing a high volume of donated items, ensuring quality control, and providing excellent customer service to a diverse clientele. Team members learn to prioritize tasks efficiently, work collaboratively, and communicate clearly to maintain an organized and welcoming store environment. Training and support from managers help staff handle busy periods, solve customer issues, and adapt to changing inventory demands, making the work both dynamic and rewarding.

What is the difference between Goodwill Thrift Store vs Retail Sales Associate?

AspectGoodwill Thrift StoreRetail Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentNon-profit thrift store setting, often volunteer-involvedFor-profit retail store, fast-paced customer interactions
Employer & IndustryGoodwill Industries, nonprofit retail sectorVarious retail companies, retail industry

Both roles involve customer service and sales skills, but Goodwill Thrift Store positions focus on supporting a nonprofit mission, often with volunteer opportunities, while Retail Sales Associates work in for-profit retail environments. The core skills and credentials are similar, but the work setting and organizational goals differ.

What are the key skills and qualifications needed to thrive as a Goodwill Thrift Store Associate, and why are they important?

To thrive as a Goodwill Thrift Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and donation processing procedures is typically required. Excellent communication, adaptability, and a positive attitude help associates provide a welcoming environment and handle diverse customer interactions. These skills are crucial for creating a positive shopping experience, maintaining store efficiency, and supporting Goodwill's mission.

What are Goodwill Thrift Stores?

Goodwill Thrift Stores are retail outlets operated by Goodwill Industries, a nonprofit organization. These stores sell donated clothing, furniture, household goods, and other items at affordable prices. The revenue generated supports community programs such as job training, employment placement services, and other essential community-based programs. Shopping or donating at Goodwill Thrift Stores helps fund these initiatives and reduces waste by promoting the reuse of goods.
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Goodwill Thrift Store jobs near you

Thrift Store Associate

Goodwill Industries Of Greater New York

Rockaway, NJ • On-site

$14.75 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description


Goodwill Industries of Greater New York and Northern New Jersey, Inc.

Job Description


THRIFT STORE ASSOCIATE


The Role / General Purpose:

This is a fast-paced production role responsible for receiving donations and preparing them for sale. The role includes sorting, tagging, pricing, and preparing merchandise for the sales floor. The position requires the ability to stand for extended periods and to lift, push, and pull up to 50 pounds while working with a high volume of inventory. Maintaining stockroom organization, ensuring quality control, and following safety standards are essential to success in this role.


About Goodwill NYNJ:

At Goodwill NYNJ, we empower individuals with disabilities and other barriers to employment to gain independence through the power of work. Founded more than 109 years ago, Goodwill believes in never leaving talent behind and that a positive world is where all talents are recognized.  Operating over 30 retail locations, Goodwill is known for its retail stores and is a destination for donating goods – our retail operations make a material, sustainable impact on textile reuse.

Join our team and be part of something meaningful. Here, your work creates opportunities for yourself and for others in the community.


Job Responsibilities:

  • Sort, grade, and inspect donations (textiles, housewares, electronics, shoes, and accessories) for quality and condition.
  • Tag and price merchandise according to company standards, meeting production goals per hour).
  • Prepare items on rolling racks and carts for transport to the sales floor, meeting company standards for full fixtures.
  • Organize and separate items for e-commerce and clearance departments, accurately labeling all goods
  • Follow safety procedures and operational guidelines to maintain a clean and secure work environment.
  • Provide excellent customer and donor service, including accepting donations, issuing receipts, and ensuring the donation area remains neat and organized when needed.
  • Support Goodwill’s mission by maximizing efficiency and productivity in daily tasks.
  • Perform other duties as assigned to support the store team and broader organizational goals.

Schedule Requirements:

Flexibility in your availability is essential to meet the needs of the business which operates Monday to Sunday, 7:00am to 9:00pm.

Health & Safety Guidelines:

This role involves handling pre-owned merchandise, which may contain allergens, dust, or other substances. Goodwill provides training, protective equipment, and follows safety protocols to ensure a clean and secure work environment. Employees must follow all safety guidelines and report concerns to management.

Benefits:

Goodwill NYNJ offers a variety of benefits to Full-Time employees and Part-Time employees working over 30 hours per week:

  • Incentives: Eligible to earn incentives for achieving performance targets.
  • Discounts: Retail Store Discounts - 50% All year long. Additional discounts for travel, entertainment, etc. through Plum Benefits
  • Tuition Reimbursement Assistance
  • Medical, Dental, Vision & Voluntary Insurance Offerings
  • Generous Paid Time Off: Competitive vacation, sick, parental leave, and personal days with increased accrual over time. Additional generous paid prenatal and parental leave.
  • Headspace: Free access to hundreds of guided exercises for meditation, sleep, focus, and movement for employees and their loved ones.
  • $500 employee referral bonus.
  • Retirement Plans: 403(b) with up to 4% employer match after 1 year of service.