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Goodwill Store Manager information

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$26K

$54.1K

$89K

How much do goodwill store manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for goodwill store manager in the United States is $54,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Goodwill Store Managers, and how can they be addressed?

Goodwill Store Managers often face challenges such as balancing sales targets with the organization's mission, managing a diverse team that may include volunteers and employees with varying experience, and ensuring efficient operations with donated inventory. To address these challenges, managers focus on strong communication, staff training, and effective merchandising strategies. Building a supportive team culture and maintaining flexibility in problem-solving are key to creating a positive work environment and achieving store goals.

What are the key skills and qualifications needed to thrive as a Goodwill Store Manager?

A Goodwill Store Manager should have experience in retail management, inventory control, and staff supervision, often supported by a high school diploma or higher education in business or related fields. Familiarity with point-of-sale (POS) systems, scheduling software, and financial reporting tools is typically required. Strong leadership, customer service, and problem-solving skills help managers motivate teams and ensure positive store experiences. These abilities are crucial for driving sales, maintaining efficient operations, and fulfilling Goodwill's mission of community support.

What is the difference between Goodwill Store Manager vs Retail Associate?

AspectGoodwill Store ManagerRetail Associate
CredentialsHigh school diploma; experience in retail managementHigh school diploma or equivalent
Work EnvironmentSupervises store operations, manages staff, handles inventoryAssists customers, stocks shelves, processes sales
Employer & IndustryGoodwill Industries, nonprofit retailVarious retail stores, including Goodwill

The main difference is that the Goodwill Store Manager oversees store operations and staff, requiring management experience, while the Retail Associate focuses on customer service and sales. Both roles are essential in the retail environment but differ in responsibilities and experience requirements.

How many hours a week does a Goodwill Store Manager work?

A Goodwill Store Manager typically works around 40 hours per week, often during regular business hours, with some additional hours during busy periods or to cover shifts. The schedule may include evenings and weekends depending on store needs and management policies.

What is a Goodwill Store Manager?

Goodwill Store Managers are responsible for overseeing the daily operations of a Goodwill retail store. Their duties typically include managing staff, ensuring excellent customer service, meeting sales goals, and maintaining inventory. They also help implement company policies, handle budgets, and ensure that the store operates efficiently and profitably while supporting Goodwill’s mission of providing job training and employment placement services. Store managers play a key role in fostering a positive work environment and representing the values of the organization.
More about Goodwill Store Manager jobs
What cities are hiring for Goodwill Store Manager jobs? Cities with the most Goodwill Store Manager job openings:
What are the most commonly searched types of Goodwill Store jobs? The most popular types of Goodwill Store jobs are:
What states have the most Goodwill Store Manager jobs? States with the most job openings for Goodwill Store Manager jobs include:
What job categories do people searching Goodwill Store Manager jobs look for? The top searched job categories for Goodwill Store Manager jobs are:
Goodwill Store Manager jobs near you
Infographic showing various Goodwill Store Manager job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Summer. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $54,099 per year, or $26 per hour.

Goodwill Store Manager

Easterseals-Goodwill

Salt Lake City, UT • On-site

$30.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

DO YOU LOVE THRIFTING? WANT TO WORK WHERE YOU SHOP?
DO YOU LIKE EMPLOYEE DISCOUNTS? DO YOU ENJOY A FLEXIBLE WORK SCHEDULE?
DO YOU HAVE FIRST-CLASS PEOPLE & MANAGEMENT SKILLS?
THEN YOUR LOCAL GOODWILL STORE IS THE PLACE TO WORK!
APPLY ONLINE
TEXT 'GOODWILL JOBS' TO APPLY @ 314-665-1767
APPLY @ WWW.ESGW.ORG/JOBS
OR
AT OUR MILLCREEK, UT STORE
LOCATED AT 4545 S. 900 E.
MILLCREEK, UT 84117
WAGE: $30.50 WITH POTENTIAL INCENTIVE PAY!
Manage all aspects of retail thrift store including staffing, donation processing and pricing, sales floor presentation, and administrative oversight.
Retail Logistics Management:
  • Manage store logistics, inventory, and store performance/goals
  • Manage entire donated goods process: donation door to production area to sales floor to preparation for outlet/recycling
  • Merchandise sales floor
  • Oversee production and pricing of donated merchandise
  • Maintain safe and clean store environment

Leadership/Supervision:
  • Provide outstanding customer service
  • Oversee store management team supervises daily operations
  • Requires strong communication skills
  • Recruit, hire, train and terminate staff
  • Work as a team to meet budget and production goals

Administrative Oversight:
  • Ensure adherence to organization's policies and procedures
  • Provide regular and accurate reporting to human resources, asset protection, safety, finance, and other departments
  • Complete required safety assessments
  • Oversee store budget, staffing, and goals

Requirements
  • Customer service.
  • Experience supervising and hiring staff.
  • Retail management preferred.
  • Computer skills, including email, intranet, metrics applications for data entry, Microsoft Word, webinar/conference call, etc.
  • Budget management and tracking.
  • Leadership, communication, organizational, and decision-making skills.

Physical Requirements
  • Able to read, write and speak the English language to communicate with staff and customers.
  • Able to move independently or with reasonable accommodation within the facility.
  • Able to lift and carry 20-100 pounds with team lifting or mechanical assistance. Able to stand, stoop, bend, or carry for extended periods. Tolerant to extreme changes in temperature and humidity.
  • May be required to work more than 40 hours per week.
  • Will have to work evenings, weekends, and extended shifts to manage Goodwill store's needs
  • Have reliable transportation, a good driving record, valid driver's license, and proof of personal vehicle insurance.
  • Pass DMV check.
  • All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Experience
  • 3-5 years of supervisory/management experience, preferably in retail.
  • High school diploma or equivalent.

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:
  • Medical, Vision, Dental, and Voluntary Products
  • Paid Time Off (PTO)
  • 401(k) Retirement Plan + up to 4% contribution
  • Tuition Assistance
  • Flexible Spending + Health Savings Accounts
  • 10% Discount on ESGW Services
  • Employee Wellness Program
  • 30% Discount at Goodwill Stores

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness ("PSLF") program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.
Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone.
Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported.
We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.
If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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