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Hallmark Store Manager Jobs (NOW HIRING)

DRESHER GIFTS LLC

Hallmark Store Manager

Dresher, PA · On-site

Incentive contests As a Store Manager in our locally-owned Hallmark Gold Crown store, youll help create the magic in our customers lives by partnering with a brand known around the world for helping ...

DRESHER GIFTS LLC

Hallmark Store Manager

Dresher, PA · On-site

Incentive contests As a Store Manager in our locally-owned Hallmark Gold Crown store, you'll help create the magic in our customers' lives by partnering with a brand known around the world for ...

Norman's Gift Shops, Inc.

STORE MANAGER

Hagerstown, MD · On-site

NORMAN'S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Store Manager for our location in Hagerstown , MD . We are in the business ...

Norman's Gift Shops, Inc.

STORE MANAGER

Burlington, NJ · On-site

$50K - $55K/yr

NORMAN'S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Store Manager for our location in Burlington , NJ . We are in the business ...

Norman's Gift Shops, Inc.

STORE MANAGER

Mays Landing, NJ · On-site

$50K - $55K/yr

NORMAN'S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Store Manager for our location in Mays Landing , NJ . We are in the ...

Norman's Gift Shops, Inc.

STORE MANAGER

Exton, PA · On-site

NORMAN'S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Store Manager for our location in Exton , PA . We are in the business of ...

Norman's Gift Shops, Inc.

STORE MANAGER

Manahawkin, NJ · On-site

$50K - $60K/yr

NORMAN'S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Store Manager for our new location in Manahawkin, NJ . We are in the ...

Norman's Gift Shops, Inc.

STORE MANAGER

Lancaster, PA · On-site

NORMAN'S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Store Manager for our location in Lancaster , PA . We are in the business ...

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How much do hallmark store manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for hallmark store manager in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hallmark Store Manager, and why are they important?

To thrive as a Hallmark Store Manager, you need strong retail management experience, inventory control skills, and a high school diploma or equivalent, with some employers preferring post-secondary education. Familiarity with point-of-sale (POS) systems, scheduling software, and merchandising tools is typically required. Excellent leadership, customer service, and problem-solving skills help set outstanding managers apart. These abilities are crucial for driving sales, maintaining operational efficiency, and ensuring a positive shopping experience for customers and staff.

What are some common challenges faced by Hallmark Store Managers, and how can they be addressed?

Hallmark Store Managers often encounter challenges such as managing seasonal inventory fluctuations, motivating a diverse team, and creating memorable customer experiences during peak holiday times. Effective planning, strong communication, and proactive staff training are key to overcoming these hurdles. Store managers also benefit from close collaboration with district managers and the corporate team to implement promotions and merchandising strategies that drive sales and ensure a positive shopping environment.

What does a Hallmark Store Manager do?

A Hallmark Store Manager oversees the daily operations of a Hallmark retail store, ensuring excellent customer service, managing staff, and maintaining inventory. They are responsible for hiring and training employees, creating work schedules, and implementing sales strategies to meet business goals. Additionally, they handle merchandising, organize special promotions, and ensure the store reflects Hallmark’s brand values and standards.

What is the difference between Hallmark Store Manager vs Retail Sales Associate?

AspectHallmark Store ManagerRetail Sales Associate
Required CredentialsHigh school diploma; experience in retail managementHigh school diploma or equivalent; retail experience preferred
Work EnvironmentManage store operations, staff, and inventory in a retail settingAssist customers, stock shelves, and process transactions
Employer & Industry UsagePrimarily in gift, greeting card, and specialty retail storesAcross various retail sectors including apparel, electronics, and specialty stores

The main difference between a Hallmark Store Manager and a Retail Sales Associate lies in responsibilities and experience. The Store Manager oversees store operations, staff, and inventory, requiring management experience, while the Sales Associate focuses on customer service and sales support. Both roles are essential in retail, but the Manager position involves leadership and operational duties.

More about Hallmark Store Manager jobs
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Hallmark Store Manager jobs near you
Infographic showing various Hallmark Store Manager job openings in the United States as of May 2026, with employment types broken down into 1% Full Time, and 99% Part Time. Highlights an 100% Physical job distribution, with an average salary of $47,574 per year, or $22.9 per hour.

Hallmark Store Manager

DRESHER GIFTS LLC

Dresher, PA • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 28 days ago

Job description

Benefits:
  • Flexible schedule
  • Paid time off
  • Generous employee discount
  • Eligible to receive Overtime pay
  • Optional medical/dental/vision insurance; or in lieu of insurance additional paid time off is provided
  • Incentive contests
Job Description:
As a Store Manager in our locally-owned Hallmark Gold Crown store, youll help create the magic in our customers lives by partnering with a brand known around the world for helping customers make meaningful connections.
Youll have the opportunity to inspire people and make a genuine difference in every life, every day. Your creativity, leadership, and passion for exceptional customer service can truly shine, providing customers with a memorable shopping experience as you celebrate life as a special occasion. As a highly-motivated individual who thrives in an ever-changing store environment, your enthusiasm to learn and grow will energize your team. Your positive outlook will be essential in fostering a caring atmosphere which begins with you and our team of associates, and extends to every customer who walks through the door.
The Store Manager will lead the team to deliver on sales, customer service, and personnel goals, while upholding store standards using the many tools and resources available. Your primary objectives will be to provide exemplary customer service, to effectively manage store operations, and to exceed the stores sales plan.
Key Responsibilities
The Store Managers duties include, but are not limited to:
  • Customer Experience and Sales:
    • Create a caring atmosphere for store associates and customers
    • Provide extraordinary service where every customer interaction is valued
    • Lead your team to exceed sales, gold crown, and customer service goals
    • Handle customer inquiries and resolve issues or complaints
  • Team Leadership and Development:
    • Attract and retain talent by cultivating a positive work environment focused on excellence and enthusiasm
    • Provide ongoing training for store associates using the resources available to ensure everyone has the skills and knowledge needed to succeed in their roles
    • Clearly define and delegate roles and responsibilities. Establish processes for monitoring work and measuring results, providing feedback to team members each day
    • Provide timely and useful information to others in the company
    • Schedule staff to ensure efficient coverage, taking into consideration peak hours and holidays
  • Store Operations:
    • Oversee all aspects of store operations including, but not limited to: timeline management, event planning, shipment processing and merchandising, promotion management, cash handling, payroll budgeting, seamless orders, and administrative tasks.
    • Use point-of-sale and reporting systems effectively to ensure accuracy with inventory, sales, and markdowns
    • Assist with merchandise & supply purchasing when requested
    • Maintain visual merchandising standards
    • Ensure store cleanliness and organization
    • Implement marketing strategies to drive traffic and increase sales
  • Compliance and Safety:
    • Ensure compliance with health, safety, and company policies and procedures.
    • Address and resolve any safety or operational issues
Basic Qualifications:
All prospective candidates must meet the education/experience and physical demands requirements.
  • Education & Experience: A high school diploma or equivalent or higher PLUS 1+ year of customer service experience preferred; OR 2+ years of retail management; OR 1+ years as a sales associate with Hallmark; OR 6+ months as a Hallmark Store Manager.
    • All the training you need to be successful will be provided. Past retail experience is desired and experience leading or managing others at work is preferred. If you have less experience but are a highly-motivated individual who enjoys a challenge, we encourage you to apply.
  • Physical Demands:
    • Ability to continuously stand/walk; frequently push/pull; often bend/stoop/crawl/reach above shoulders; climb a ladder; carry up to 40 pounds (e.g. cartons and fixture parts)
    • Tolerance required for noise from products and customers, tolerance required for smells/scents of products (e.g. candles, lotions, etc.)
    • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, some evenings, and weekends. (The Store Manager typically works one of the two weekend days and has one complete weekend off each month, except in December.)
    • Ability to open or close the store multiple days each week
  • Skills:
    • Outstanding customer service and interpersonal skills
    • Strong leadership and management abilities
    • Utilize effective organization skills
    • Excellent communication skills with fluency in English to continuously communicate with customers, co-workers, vendors, etc. in-person, over-the-phone, and via email
    • Familiarity with basic computer technology including basic functions of Microsoft Office and email; must be eager and willing to learn necessary systems required (e.g. POS system, hand-held device, etc.)
    • Ability to analyze sales data and develop actionable strategies
    • Capable of managing multiple tasks at one time and working in a fast-paced environment
    • Utilize creativity in visual merchandising and display planning
    • Aptitude for working independently with limited supervision
Preferred Qualifications:
  • 1+ years of proven success as a retail store manager with a specialty retailer
  • Customer Service experience of 2 years or more; OR 1+ year of retail experience; OR 6+ months of Hallmark experience
  • Hallmark Gold Crown retail experience
  • Associates or Bachelors degree
Salary Range: From $16.00/hour; Overtime pay is pre-approved for peak periods
Expected Hours: 38-40 per week; 40-42 per week during peak periods