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Macy Store Manager Jobs (NOW HIRING)

Macy's

Store Manager - Greenbrier

Chesapeake, VA · On-site

$98K - $249K/yr

Job Overview The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling/service, merchandising, sales promotion, store ...

Macy's

Store Manager - Greenbrier

Chesapeake, VA

$98K - $249K/yr

Job Overview The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling/service, merchandising, sales promotion, store ...

Macy's

Store Manager - Plaza Bonita

National City, CA

$108K - $273K/yr

Job Overview The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling/service, merchandising, sales promotion, store ...

Macy's

Store Manager - Plaza Bonita

National City, CA · On-site

$108K - $273K/yr

Job Overview The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling/service, merchandising, sales promotion, store ...

BANDANA

Asset Protection Manager

Manhattan, NY

Asset Protection Manager Macy's is proudly America's Department Store. There's a reason we've been ... career at Macy's. Macy's stores are ideal for building capability in creating partnerships ...

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How much do macy store manager jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for macy store manager in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

How hard is it to get hired at Macy's?

Getting hired as a Macy's store manager typically requires relevant retail management experience, strong leadership skills, and a proven track record in sales and customer service. The hiring process often involves multiple interviews, background checks, and assessment of managerial abilities, making it competitive but achievable for qualified candidates.

What is the difference between Macy Store Manager vs Macy Assistant Manager?

AspectMacy Store ManagerMacy Assistant Manager
ResponsibilitiesOversees store operations, manages staff, drives sales, and ensures customer satisfaction.Supports the store manager, assists with daily operations, and supervises staff on shift.
Required CredentialsHigh school diploma or equivalent; experience in retail management preferred.High school diploma or equivalent; retail experience often required.
Work EnvironmentFull-time retail store environment, leadership role with significant responsibility.Full-time retail environment, supporting store management.

The Macy Store Manager holds a higher leadership position with broader responsibilities, including overall store performance, while the Macy Assistant Manager supports the manager and handles daily operations. Both roles require retail experience and are vital for store success, but the store manager has greater authority and strategic oversight.

What are some common challenges a Macy Store Manager might face, and how can they effectively address them?

A Macy Store Manager often faces challenges such as balancing sales goals with providing excellent customer service, managing diverse teams, and adapting to rapidly changing retail trends. To address these, successful managers focus on strong communication, team-building, and staying informed about the latest company initiatives and customer preferences. Effective delegation, regular staff training, and close collaboration with district management and department leads are key strategies for overcoming these challenges and driving store performance.

What does a Macy's store manager do?

A Macy's store manager oversees daily store operations, including managing staff, ensuring sales goals are met, maintaining inventory, and providing customer service. They are responsible for staff training, visual merchandising, and ensuring compliance with company policies to create a positive shopping environment.

Which retail store pays managers the most?

Among retail store managers, those working for high-end or luxury brands tend to earn the highest salaries, often supplemented by performance bonuses and benefits. Large national chains with extensive operations, such as department stores and specialty retailers, also typically offer higher pay compared to smaller or regional stores. Compensation can vary based on experience, location, and store size, but overall, managers at premium retail brands generally receive the highest pay.

What are Macy Store Managers?

Macy Store Managers are responsible for overseeing the daily operations of a Macy's retail location. They manage staff, ensure customer satisfaction, and work towards achieving sales and profitability goals. Their duties also include inventory management, implementing company policies, and maintaining visual merchandising standards. Store Managers play a key role in hiring, training, and motivating employees to provide excellent service and achieve store objectives.

What are the key skills and qualifications needed to thrive as a Macy Store Manager, and why are they important?

To excel as a Macy Store Manager, you need strong leadership, retail operations experience, and a background in business or management, often supported by a bachelor’s degree. Familiarity with point-of-sale (POS) systems, inventory management software, and workforce scheduling tools is typically required. Exceptional communication, problem-solving, and customer service skills help managers motivate teams and build customer loyalty. These competencies are vital for driving sales, ensuring smooth store operations, and delivering a positive shopping experience.

What is the highest paying job at Macy's?

The highest paying job at Macy's is typically the Regional or District Manager position, which oversees multiple store locations and is responsible for overall performance. These roles often require extensive retail management experience, leadership skills, and a track record of sales growth, with salaries significantly higher than store-level positions.
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Macy Store Manager jobs near you
Infographic showing various Macy Store Manager job openings in the United States as of June 2026, with employment types broken down into 62% Full Time, 37% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,574 per year, or $22.9 per hour.
Store Manager - Greenbrier

Store Manager - Greenbrier

Macy's

Chesapeake, VA • On-site

$98K - $249K/yr

Full-time

Medical, Retirement, PTO

Posted 29 days ago

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 836 frontline employees who took The Breakroom Quiz

7th of 21 rated department stores

Job description

Job Description
Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling/service, merchandising, sales promotion, store maintenance, expense management, shortage prevention, and sales support functions. Through training, coaching, and development, they cultivate growth among their team. Additional duties are performed as assigned.
What You Will Do
Sales
  • Drive sales by fostering a customer-centric selling culture
  • Develop the team through coaching, follow-up, and recognition
  • Ensure adherence to weekly business review amongst leadership team; support action plans to address deficiencies
  • Identify business-driving opportunities
  • Ensure consistent execution of merchandise presentation, sales events, sizing, pricing, and signing standards
  • Actively manage hours by ensuring strong attendance and weekend hours utilization
  • Coach the leadership team to achieve Colleague Star Reward goals by emphasizing program benefits
  • Provide leadership in delivering all Company initiatives; clearly communicate objectives and priorities to the team
  • Establish a high level of awareness and effectiveness in shortage prevention; ensure compliance with all policies and procedures

Customer
  • Coach Professional and Hourly Colleagues to consistently deliver selling behaviors that enhance customer experience
  • Mentor Sales & Customer Service Managers to actively coach Colleagues using weekly Sales Reports and engage with Colleagues through formal and informal observations focused on selling behaviors
  • Review and utilize all reports and Colleague observations to provide constructive feedback to leaders and identify areas for improvement
  • Celebrate and recognize successful selling behaviors; coach the store team to continuously improve sales performance
  • Ensure active supervision presence throughout the store
  • Maintain high standards of customer readiness; ensure a clean, organized, and easy-to-shop store environment

People
  • Recruit a qualified team of sales-focused leaders and build a talent pipeline for future advancements and promotions
  • Ensure timely completion of required training and leadership engagement with new hires
  • Promote a culture of recognition by executing Macy's recognition programs and energizing, engaging storewide rallies
  • Actively fill open positions, prioritizing internal colleagues for Customer Experience, Commission, and Specialized Selling areas
  • Hold leadership team accountable for consistent coaching
  • Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover
  • Use talent strategies and tools for colleague talent development, promotion, and advancement
  • Interview, hire, train, coach, develop, coordinate, evaluate, and discipline colleagues
    • Manage the team to meet or exceed performance and behavioral expectations
    • Address complaints and resolve problems with colleagues
  • Lead the team in supporting local community initiatives, contributing to stronger, healthier places to live and work
  • Maintain regular, dependable attendance and punctuality
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
  • In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need
Team Development: The ability to see the potential in others and seeking to unleash it, helping colleagues reach their goals and perform to the best of their ability
Drive for Results: Understanding of the importance of meeting or exceeding established targets and ability to drive critical activities to completion
Strategic Impact: Knowledge of how to visualize, plan and lead the execution of critical strategies for the success of the organization
Collaboration: Understanding the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.
Team Alignment: Ability to motivate and empower colleagues and teams to work together toward the same vision
Prioritization: Assessing the relative importance of activities and assignments, making adjustments as necessary to effectively manage workloads and ensure goals are achieved
Who You Are
  • Candidates with a High School diploma or equivalent work experience in a related field are encouraged to apply
    • 5+ years of direct experience
  • This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
    • Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
    • May involve reaching above eye level
    • Requires close vision, color vision, depth perception, and focus adjustment
  • Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs

What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
  • Tuition reimbursement

Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - apply today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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About Macy's

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Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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