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Goodwill Store Manager information

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$27.3K

$56.9K

$93.6K

How much do goodwill store manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for goodwill store manager in Colorado is $56,886.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $67,800.00 per year, depending on experience, location, and employer.

Is goodwill store manager a good job?

A Goodwill Store Manager oversees daily store operations, staff management, and sales goals. The role typically requires strong leadership, customer service skills, and experience in retail management; it often offers a stable schedule and opportunities for advancement. Compensation varies by location but generally includes benefits such as health insurance and paid time off.

What are some common challenges faced by Goodwill Store Managers, and how can they be addressed?

Goodwill Store Managers often face challenges such as balancing sales targets with the organization's mission, managing a diverse team that may include volunteers and employees with varying experience, and ensuring efficient operations with donated inventory. To address these challenges, managers focus on strong communication, staff training, and effective merchandising strategies. Building a supportive team culture and maintaining flexibility in problem-solving are key to creating a positive work environment and achieving store goals.

What are the key skills and qualifications needed to thrive as a Goodwill Store Manager, and why are they important?

A Goodwill Store Manager should have experience in retail management, inventory control, and staff supervision, often supported by a high school diploma or higher education in business or related fields. Familiarity with point-of-sale (POS) systems, scheduling software, and financial reporting tools is typically required. Strong leadership, customer service, and problem-solving skills help managers motivate teams and ensure positive store experiences. These abilities are crucial for driving sales, maintaining efficient operations, and fulfilling Goodwill's mission of community support.

What is the difference between Goodwill Store Manager vs Retail Associate?

AspectGoodwill Store ManagerRetail Associate
CredentialsHigh school diploma; experience in retail managementHigh school diploma or equivalent
Work EnvironmentSupervises store operations, manages staff, handles inventoryAssists customers, stocks shelves, processes sales
Employer & IndustryGoodwill Industries, nonprofit retailVarious retail stores, including Goodwill

The main difference is that the Goodwill Store Manager oversees store operations and staff, requiring management experience, while the Retail Associate focuses on customer service and sales. Both roles are essential in the retail environment but differ in responsibilities and experience requirements.

What is the highest paying job at Goodwill?

The highest paying position at Goodwill is typically the Regional or District Manager, overseeing multiple stores and responsible for strategic planning and operations. These roles often require extensive management experience, leadership skills, and sometimes a background in retail or nonprofit management.

What is the hourly rate for a Store Manager?

The hourly rate for a Goodwill Store Manager typically ranges from $15 to $25 per hour, depending on location, experience, and store size. Many managers also receive benefits such as health insurance and paid time off, and the role often requires strong leadership and retail management skills.

What are Goodwill Store Managers?

Goodwill Store Managers are responsible for overseeing the daily operations of a Goodwill retail store. Their duties typically include managing staff, ensuring excellent customer service, meeting sales goals, and maintaining inventory. They also help implement company policies, handle budgets, and ensure that the store operates efficiently and profitably while supporting Goodwill’s mission of providing job training and employment placement services. Store managers play a key role in fostering a positive work environment and representing the values of the organization.
What are popular job titles related to Goodwill Store Manager jobs in Colorado? For Goodwill Store Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Goodwill Store Manager jobs in Colorado look for? The top searched job categories for Goodwill Store Manager jobs in Colorado are:
What cities in Colorado are hiring for Goodwill Store Manager jobs? Cities in Colorado with the most Goodwill Store Manager job openings:
Goodwill Store Manager jobs near you
Infographic showing various Goodwill Store Manager job openings in Colorado as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,886 per year, or $27.3 per hour.

Store Manager - Retail Region #3 Bench

My Goodwill

Englewood, CO • On-site

$68K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Application Deadline: 06/19/2026
Pay: $68,000 annually.
*Candidates must attach a resume to their application to be considered for this role*
We have an exciting opportunity to hire a Bench Store Manager with leadership and retail management experience to support our South Denver Metro Retail stores including Aurora, Castle Rock, Englewood, Highlands Ranch, Littleton and Parker!
The Store Manager plays a vital role in achieving financial targets to generate the revenue and donations needed to sustain Goodwill of Colorado's mission-driven operations and community initiatives. This position requires a dynamic leader who can effectively oversee multiple departments within the retail store while fostering a motivated and skilled team. A successful Store Manager is not only strategic but also highly engaged, actively participating in daily operations and leading by example to drive overall success.
This is not an entry-level management position.
Our Store Managers must have the ability to accomplish profitability through managing operations such as budgeting, financial reporting, profit & loss, merchandising, donation collection, loss prevention, point-of-sale systems, product quality control, product 'sweet-spot' pricing. Our leaders are important to building community rapport and customer relations with an 'Attitude of Gratitude' empowering staff and employees to accomplish professional and personal goals.
Full Time employees in retail are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate.
Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer
JOB SUMMARY:
The Manager, Store is responsible for meeting financial goals to generate the income and donations necessary to support the mission operations and community programs provided by Goodwill of Colorado. The Store Manager must be an empowering leader who not only has the ability to operate and manage several diverse departments within the retail store but also have the ability to inspire and develop their staff The Store Manager must be a hands-on professional who takes an active role by "rolling up their sleeves" to achieve success.
The Store Manager will be held accountable for their performance as well as the performance of their retail store. The Store Manager must have the ability to accomplish profitability through managing operations such as budgeting, financial repotting, profit and loss, merchandising, donation collection, loss prevention, point-of-sale systems, product quality control, product 'sweet spot' pricing, build community rapport, and customer relations with an 'Attitude of Gratitude', and empower staff and employees to create and accomplish both professional and personal goals.
Goodwill retail stores must successfully collect donations, produce products/merchandise from those donations, manage waste, recycling, warehousing, and merchandising of donated products, price competitively, and provide excellent customer service to achieve optimal performance.
Working with a team of retail professionals, the Store Manager will help ensure we make the best use of our resources to help achieve our mission of helping people within our community reach their highest level of personal and economic potential. The Store Manager will be a strategic thinker and team player who can manage change while motivating and inspiring others.
ESSENTIAL FUNCTIONS:
Store Manager:
  • Works closely with other Retail Store Managers and reporting Director to set goals and objectives to increase sales and donations.
  • Responsible for developing and delivering store budget.
  • Refines operational procedures toward achieving maximized expense to revenue ratios.
  • Conduct store meetings to ensure staff members are aware of expectations and are on track to achieving goals.
  • Promotes safety to all employees ensuring that their store adheres to OSHA (Occupational Safety and Health Administration) and CARF.
  • Uses and becomes certified on pallet jack, walkie stacker, forklift, hand dolly or other equipment or tools to effectively train, oversee safety standards, move and store donated product when needed.
  • Empowers, leads, and manages store staff, ensuring safety, productivity, and success.
  • Directly responsible for the hiring, performance management, employee goal setting, and recommendations toward termination related to the employees in at least one department.
  • Maintains up-to-date knowledge of and adheres to Goodwill policies, the Employee Handbook, safety standards, and all applicable policies.
  • Oversees all retail store functional areas to include: sales floor, store front, donation center, production areas, moving product internally, storage facilities, and E-Commerce area.
  • Supports the best elements of our corporate culture while making culture change. Open to and supportive of new ideas and process improvement of systems and procedures.
  • Ability to be on call for alarm notifications after hours.
  • Job duties may extend beyond the tasks listed and may include additional responsibilities as required.

Bench Manager:
  • The Bench Manager role is designed to meet the dynamic needs of the business and may require assignments in locations beyond your immediate geographic area.
  • Responsibilities include, but are not limited to, providing coverage for unexpected or planned absences, facilitating growth and training for team members, collaborating with other management personnel to enhance store performance, and contributing to business development initiatives.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
  • A Bachelors degree is preferred or equivalent combination of education and experience.

Experience:
  • Minimum 3 years' experience as a Store Manager (or similar) with experience in being accountable and responsible for the success of the business, operations, and financial results.

Other:
  • Must be a high energy/strategic thinker.
  • Proficient in the utilization of office equipment, office software (i.e. Word, Excel) and web-based applications (i.e. UKG) to meet the needs of employees and the organization.
  • Ability to manage corporate email and calendar (i.e. Outlook).
  • Organizational skills to manage multiple projects, people, and retail store functions.
  • Ability to work within a deadline-pressured environment.
  • Understanding of marketing and retail principles.
  • Understanding of production processes and environment, to include deadlines, quality control, working in a quick and efficient manner, and empowering staff to produce product timely.
  • Ability to create, review, and understand statistical information to increase the success of the retail store.
  • Understanding of the creation and implementation of a budget.
  • Must possess the ability to adapt, adjust, and mold to changing circumstances.
  • Ability to make difficult decisions and accustomed to being held accountable for overall retail store performance.
  • Conduct performance feedback and reviews developing internal talent and driving organizational goals.
  • Ability to develop a succession strategy to train, develop, and identify talent and leadership.
  • Experience and ability to empower a team to manage and lead their departments or functional areas.
  • Effective verbal and written communication skills.
  • Ability to communicate to all levels within the organization.
  • An interest and empathy for people with disabilities and disadvantages.
  • Able to obtain walkie stackers and/or forklift certification to safely operate equipment.
  • Ability to move to other stores with in their assigned various region depending on business needs.
  • Ability to work varied schedules to include weekdays, weekends, evenings, and holidays. Must be able to work any hours necessary to provide complete store coverage and supervision. The incumbent will be expected to report to work on time at any given location within the assigned region (whether a permanent or temporary assignment); responsible for reporting to the Goodwill of Colorado administrative offices (GOG located in Colorado Springs and/or Federal located in Denver) when assigned for trainings, meetings, etc.
  • It is preferred that the incumbent have the ability to drive for company business*.

*Per auto vehicle insurance carrier requirements: For applicants/employees to qualify for inclusion on the Goodwill driver insurance schedule, for purpose of driving Goodwill fleet vehicles, or for purpose of receiving company mileage reimbursement they must be at least:
  • 21 years of age (not engaged in passenger transportation),
  • 25 - 70 years of age for all passenger transportation services,
  • 25 years of age for CDL.

Applicants/employee will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants/employees must disclose all moving traffic violations or vehicle crashes (within the last five (5) years)(Note: not all violations are a disqualification for employment and each case will be reviewed by the insurance carrier); must have valid Colorado State driver license; must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.
Applicants/employees using their personal vehicle for company business (receiving company mileage reimbursement), must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.
This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.
Candidates offered this position will be required to successfully complete pre-employment screening, which could include: a background check, drug test, reference check, employment verification, education verification, fingerprinting, and/or MVR (if applicable, based on position). In addition, certain positions will require repeated screening processes, and your employment with Goodwill of Colorado will remain contingent upon the results of any continued screening processes.
Physical Requirements
Attachment to Job Description
Job Title: 539 - Manager, Store Dept Number: Various - Retail
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Guide to Physical Requirements:
  • Continuously (5-8 hours)
  • Frequently (3-4 hours)
  • Occasionally (1-2 hours)
  • Never

LIFTING: (as defined by ADA)
Heavy: 45 lbs & over - OCCASIONALLY
Moderate: 15-44 lbs - OCCASIONALLY
Light: 14 lbs & under - FREQUENTLY
CARRYING:
Heavy: 45 lbs & over - OCCASIONALLY
Moderate: 15-44 lbs - OCCASIONALLY
Light: 14 lbs & under - FREQUENTLY
PUSHING/PULLING - FREQUENTLY
REACHING -
Above Shoulder - OCCASIONALLY
At Shoulder - OCCASIONALLY
Below Shoulder - OCCASIONALLY
TWISTING - OCCASIONALLY
BENDING - OCCASIONALLY
KNEELING/CRAWLING - OCCASIONALLY
SQUAT - OCCASIONALLY
CLIMBING:
Use of legs only (stairs) - OCCASIONALLY
Use of arms & legs (ladders) - OCCASIONALLY
HEARING - CONTIUOUSLY
VISION:
Visual, close - FREQUENTLY
Visual, distant - OCCASIONALLY
Visual, depth perception - FREQUENTLY
HANDS/FINGERS:
Simple grasping - FREQUENTLY
Fine Manipulation - CONTINUOUSLY
Repetitive Movements - CONTINUOUSLY
WALKING - FREQUENTLY
STANDING - FREQUENTLY
SITTING - FREQUENTLY
SPEAKING - CONTINUOUSLY
OTHER, please describe - OCCASIONALLY - Driving*
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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