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Goodwill Store Manager Jobs in Virginia (NOW HIRING)

Goodwill

$47K/yr

Serves as a Goodwill ambassador to the community. * Leads the day-to-day operations of the sales floor. * Ensures that Retail Store Associates and Customer Service Manager are well-trained and ...

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Goodwill Store Manager information

See Virginia salary details

$25.8K

$53.6K

$88.2K

How much do goodwill store manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for goodwill store manager in Virginia is $53,635.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $63,900.00 per year, depending on experience, location, and employer.

What is a Goodwill Store Manager?

Goodwill Store Managers are responsible for overseeing the daily operations of a Goodwill retail store. Their duties typically include managing staff, ensuring excellent customer service, meeting sales goals, and maintaining inventory. They also help implement company policies, handle budgets, and ensure that the store operates efficiently and profitably while supporting Goodwill’s mission of providing job training and employment placement services. Store managers play a key role in fostering a positive work environment and representing the values of the organization.

What are the key skills and qualifications needed to thrive as a Goodwill Store Manager?

A Goodwill Store Manager should have experience in retail management, inventory control, and staff supervision, often supported by a high school diploma or higher education in business or related fields. Familiarity with point-of-sale (POS) systems, scheduling software, and financial reporting tools is typically required. Strong leadership, customer service, and problem-solving skills help managers motivate teams and ensure positive store experiences. These abilities are crucial for driving sales, maintaining efficient operations, and fulfilling Goodwill's mission of community support.

What are some common challenges faced by Goodwill Store Managers, and how can they be addressed?

Goodwill Store Managers often face challenges such as balancing sales targets with the organization's mission, managing a diverse team that may include volunteers and employees with varying experience, and ensuring efficient operations with donated inventory. To address these challenges, managers focus on strong communication, staff training, and effective merchandising strategies. Building a supportive team culture and maintaining flexibility in problem-solving are key to creating a positive work environment and achieving store goals.

What is the difference between Goodwill Store Manager vs Retail Associate?

AspectGoodwill Store ManagerRetail Associate
CredentialsHigh school diploma; experience in retail managementHigh school diploma or equivalent
Work EnvironmentSupervises store operations, manages staff, handles inventoryAssists customers, stocks shelves, processes sales
Employer & IndustryGoodwill Industries, nonprofit retailVarious retail stores, including Goodwill

The main difference is that the Goodwill Store Manager oversees store operations and staff, requiring management experience, while the Retail Associate focuses on customer service and sales. Both roles are essential in the retail environment but differ in responsibilities and experience requirements.

How many hours a week does a Goodwill Store Manager work?

A Goodwill Store Manager typically works around 40 hours per week, often during regular business hours, with some additional hours during busy periods or for meetings. The schedule may include evenings and weekends depending on store needs and management policies.

What are popular job titles related to Goodwill Store Manager jobs in Virginia?

For Goodwill Store Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Goodwill Store Manager jobs in Virginia look for?

The top searched job categories for Goodwill Store Manager jobs in Virginia are:

Goodwill Store Manager jobs near you
Infographic showing various Goodwill Store Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $53,635 per year, or $25.8 per hour.

R4 - Culpeper Store Manager

Rappahannock Goodwill Industries

Culpeper, VA • On-site

$55K - $60K/yr

Full-time

Posted 10 days ago

Key responsibilities

  • Supervise daily activities of the sales floor and processing department to ensure quality, safety, and cleanliness.

  • Manage store employees including hiring, supervising, monitoring performance, and ensuring training requirements are completed.

  • Drive sales results by increasing sales, managing expenses within budget, and ensuring production goals are met.

Job description

Position Summary: 
Rappahannock Goodwill Industries (RGI) is searching for a Store Manager who will provide supervision of the Dahlgren Goodwill Store in King George Virginia including daily activities of both the sales floor and processing department, assuring acceptable quality of goods are made available to the public in a safe, clean, attractive environment while meeting/exceeding sales goals. Will foster an environment of respect and inclusion.
Essential Duties:

  • Assure adherence to all company policies and procedures, including the Employee Handbook, Cashier/Sales Associate Procedures and Standard Operating Procedures Manual, in addition to protecting all company assets.
  • Responsible for driving results by increasing sales and meeting or exceeding financial results which are measured by budgeted sales goals and managing, cost and expenses to within budgeted guidelines.
  • Assure production goals are consistently met.
  • Manage all assigned store employees including hiring, supervising, monitoring performance, maintain appropriate staffing levels, manage employee turnover to an acceptable level, and terminate employees as appropriate.
  • Assure accurate and timely payroll duties to include correcting errors, reviewing employee’s time, approving time, and scheduling.
  • Ensure accurate and timely Sales production reports and monthly inspections and audits.
  • Responsible for register being accurate and reports and safe overages and shortages.
  • Responsible for accurate and timely daily bank deposits and reports any discrepancies to leadership.
  • Reinforce cross training efforts across all store functions and endeavors to continue self-development.
  • Create and maintain a safe work environment.
  • Act as a role model for Customer service and the Goodwill mission.
  • Responsible for ensuring their direct reports complete all training requirements by assigned deadlines.
  • Promptly communicate and report all employee work injuries, incidents and leave of absence requests.
  • Ensure the overall cleanliness and organization of the store.
  • Ensure prompt communication with staff and leadership.
  • Perform all other duties as assigned.

Position Requirements:

Must be available to work weekends, holidays as needed.


 Education/Training:
•High School diploma or equivalent and 2+ years’ experience with a pattern of progressive increased responsibilities in a retail or related work environment. 
•Supervisory experience preferred.
•Must complete all RGI supervisor training programs within required timeframe.
•Completion of all additional mandatory trainings will be required as outlined by your supervisor to retain this position.
Physical Demands:
•Ability to stand and move around for extended periods. Ability to climb, talk, hear, stoop, kneel, crouch, reach, handle, carry, push, pull, and lift objects up to 50 pounds.
Working Conditions:

  • Retail Store environment with occasional travel (including use of personal car) and variable work schedule. Some inside and outside work.

What We Offer:
In addition to pay and benefits, you will receive valuable training and experience. Best of all, when you come to work, you’ll know that your efforts make a meaningful difference in countless lives and communities. 

Join the Goodwill team and you will find more than a job…You will find a career with a cause!
To learn more about our company and team, please visit our website: www.fredgoodwill.org
Rappahannock Goodwill Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
At Rappahannock Goodwill Industries, we don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our team and the communities we serve. We encourage all to apply because we believe a diversity of voices leads to better discussions, decisions, and outcomes for everyone.