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Goodwill Store Manager Jobs in Virginia (NOW HIRING)

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Goodwill Store Manager information

See Virginia salary details

$25.8K

$53.6K

$88.2K

How much do goodwill store manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for goodwill store manager in Virginia is $53,635.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $63,900.00 per year, depending on experience, location, and employer.

What is a Goodwill Store Manager?

Goodwill Store Managers are responsible for overseeing the daily operations of a Goodwill retail store. Their duties typically include managing staff, ensuring excellent customer service, meeting sales goals, and maintaining inventory. They also help implement company policies, handle budgets, and ensure that the store operates efficiently and profitably while supporting Goodwill’s mission of providing job training and employment placement services. Store managers play a key role in fostering a positive work environment and representing the values of the organization.

What are the key skills and qualifications needed to thrive as a Goodwill Store Manager?

A Goodwill Store Manager should have experience in retail management, inventory control, and staff supervision, often supported by a high school diploma or higher education in business or related fields. Familiarity with point-of-sale (POS) systems, scheduling software, and financial reporting tools is typically required. Strong leadership, customer service, and problem-solving skills help managers motivate teams and ensure positive store experiences. These abilities are crucial for driving sales, maintaining efficient operations, and fulfilling Goodwill's mission of community support.

What are some common challenges faced by Goodwill Store Managers, and how can they be addressed?

Goodwill Store Managers often face challenges such as balancing sales targets with the organization's mission, managing a diverse team that may include volunteers and employees with varying experience, and ensuring efficient operations with donated inventory. To address these challenges, managers focus on strong communication, staff training, and effective merchandising strategies. Building a supportive team culture and maintaining flexibility in problem-solving are key to creating a positive work environment and achieving store goals.

What is the difference between Goodwill Store Manager vs Retail Associate?

AspectGoodwill Store ManagerRetail Associate
CredentialsHigh school diploma; experience in retail managementHigh school diploma or equivalent
Work EnvironmentSupervises store operations, manages staff, handles inventoryAssists customers, stocks shelves, processes sales
Employer & IndustryGoodwill Industries, nonprofit retailVarious retail stores, including Goodwill

The main difference is that the Goodwill Store Manager oversees store operations and staff, requiring management experience, while the Retail Associate focuses on customer service and sales. Both roles are essential in the retail environment but differ in responsibilities and experience requirements.

How many hours a week does a Goodwill Store Manager work?

A Goodwill Store Manager typically works around 40 hours per week, often during regular business hours, with some additional hours during busy periods or for meetings. The schedule may include evenings and weekends depending on store needs and management policies.

What are popular job titles related to Goodwill Store Manager jobs in Virginia?

For Goodwill Store Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Goodwill Store Manager jobs in Virginia look for?

The top searched job categories for Goodwill Store Manager jobs in Virginia are:

Goodwill Store Manager jobs near you
Infographic showing various Goodwill Store Manager job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $53,635 per year, or $25.8 per hour.

Assistant Manager Retail Falls Church

Goodwill of Greater Washington

VA • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Overview
Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. Be a decision maker and lead a team while improving your community.
Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible.
Responsibilities
Essential Competencies:
• Develops Direct Reports and Others
• Process Management
• Customer Focus
• Confronting Direct Reports
• Managing Diversity
• Functional and Technical Skills
Key Responsibilities and Accountabilities:
1. Assists the store manager with the overall operation of the business unit.
2. Develops, coaches and trains all direct reports in the business unit.
3. Helps to create an atmosphere of ongoing exceptional customer service to internal (associates, peers, other departments) and external customers (donors, shoppers, community partners).
4. Makes recommendations for hiring and evaluating of associates on the team.
5. Assists the store manager in performing the daily administrative/clerical functions of store operations.
6. Provides exceptional customer service to customers, to include resolving customer concerns.
7. Fulfills the duties of store personnel only if needed.
8. Models, monitors and enforces compliance with company policies and standards.
Monitors sales transactions associated with purchases and ensures proper sales procedures are followed.
9. Maintains the general appearance of the store and premises according to agency standards.
10. Assists in the enforcement of store safety and security procedures and ensures safety procedures are enforced on an ongoing basis. In some stores, may act as safety captain.
11. Performs all other duties as assigned.
Supervisory Responsibility:
This position has supervisory responsibility for associates including Team Leads.
Qualifications
Required Qualifications:
1. High school diploma or equivalent plus one to three years previous management experience in retail or similar service oriented business or environment (e.g. military experience).
2. Basic math and computer skills (ability to create and manipulate spreadsheets understand computerized time and attendance, understand POS systems etc.).
3. Ability to effectively communicate in English, both verbally and in writing in a clear manner.
4. Excellent customer service skills.
5. Must be willing to work flexible days and hours. Schedule must be flexible to meet the needs of a seven day per week business.
6. Personal vehicle to transport store receipts to the bank.
Preferred Qualifications:
1. Associate's degree or higher.
2. Fluency in a language other than English.

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