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Goodwill Thrift Store Jobs (NOW HIRING)

Goodwill

Outreach Coordinator

Pittsburgh, PA · On-site

This program provides eligible nonprofits with retail vouchers redeemable at any Goodwill thrift store within the territory. These vouchers are then distributed to individuals and families served by ...

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How much do goodwill thrift store jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for goodwill thrift store in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Thrift Store, and how are they typically addressed?

Employees at a Goodwill Thrift Store often encounter challenges such as managing a high volume of donated items, ensuring quality control, and providing excellent customer service to a diverse clientele. Team members learn to prioritize tasks efficiently, work collaboratively, and communicate clearly to maintain an organized and welcoming store environment. Training and support from managers help staff handle busy periods, solve customer issues, and adapt to changing inventory demands, making the work both dynamic and rewarding.

What is the difference between Goodwill Thrift Store vs Retail Sales Associate?

AspectGoodwill Thrift StoreRetail Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentNon-profit thrift store setting, often volunteer-involvedFor-profit retail store, fast-paced customer interactions
Employer & IndustryGoodwill Industries, nonprofit retail sectorVarious retail companies, retail industry

Both roles involve customer service and sales skills, but Goodwill Thrift Store positions focus on supporting a nonprofit mission, often with volunteer opportunities, while Retail Sales Associates work in for-profit retail environments. The core skills and credentials are similar, but the work setting and organizational goals differ.

What are the key skills and qualifications needed to thrive as a Goodwill Thrift Store Associate, and why are they important?

To thrive as a Goodwill Thrift Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and donation processing procedures is typically required. Excellent communication, adaptability, and a positive attitude help associates provide a welcoming environment and handle diverse customer interactions. These skills are crucial for creating a positive shopping experience, maintaining store efficiency, and supporting Goodwill's mission.

What are Goodwill Thrift Stores?

Goodwill Thrift Stores are retail outlets operated by Goodwill Industries, a nonprofit organization. These stores sell donated clothing, furniture, household goods, and other items at affordable prices. The revenue generated supports community programs such as job training, employment placement services, and other essential community-based programs. Shopping or donating at Goodwill Thrift Stores helps fund these initiatives and reduces waste by promoting the reuse of goods.
More about Goodwill Thrift Store jobs
What cities are hiring for Goodwill Thrift Store jobs? Cities with the most Goodwill Thrift Store job openings:
What states have the most Goodwill Thrift Store jobs? States with the most job openings for Goodwill Thrift Store jobs include:
What job categories do people searching Goodwill Thrift Store jobs look for? The top searched job categories for Goodwill Thrift Store jobs are:
Goodwill Thrift Store jobs near you
Infographic showing various Goodwill Thrift Store job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Temporary. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $47,574 per year, or $22.9 per hour.

Thrift Retail Store Associate

Goodwill Industries of Greater New York and New Jersey

Brooklyn, NY • On-site

$16 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.
Goodwill Industries of Greater New York and Northern New Jersey, Inc.
Position Title: Thrift Store Associate
Location: Brooklyn, New York
Benefit Classification: Hourly
Position Type: Full-Time
Join our team and be part of something meaningful. Here, your work creates opportunities for yourself and for others in the community.
The Thrift Store Associate is a fast-paced production role responsible for receiving donations and preparing them for sale. The role includes sorting, tagging, pricing, and preparing merchandise for the sales floor. The position requires the ability to stand for extended periods and to lift, push, and pull up to 50 pounds while working with a high volume of inventory. Maintaining stockroom organization, ensuring quality control, and following safety standards are essential to success in this role.
The Awesome Things You'll Do
  • Sort, grade, and inspect donations (textiles, housewares, electronics, shoes, and accessories) for quality and condition.
  • Tag and price merchandise according to company standards, meeting production goals per hour).
  • Prepare items on rolling racks and carts for transport to the sales floor, meeting company standards for full fixtures.
  • Organize and separate items for e-commerce and clearance departments, accurately labeling all goods
  • Follow safety procedures and operational guidelines to maintain a clean and secure work environment.
  • Provide excellent customer and donor service, including accepting donations, issuing receipts, and ensuring the donation area remains neat and organized when needed.
  • Support Goodwill's mission by maximizing efficiency and productivity in daily tasks.
  • Perform other duties as assigned to support the store team and broader organizational goals.

Schedule
  • This is a full-time role, requiring Weekdays and some weekends
  • Flexibility in your availability is essential to meet the needs of the business which operates Monday to Sunday, 7:00am to 9:00pm.

Safety Guidelines
This role involves handling pre-owned merchandise, which may contain allergens, dust, or other substances. Goodwill provides training, protective equipment, and follows safety protocols to ensure a clean and secure work environment. Employees must follow all safety guidelines and report concerns to management.
Our Must Haves
  • High school diploma or equivalent preferred.
  • Prior experience in customer service, donation processing, retail, or warehouse environments is a plus.
  • Ability to provide friendly, respectful service to a diverse donor and customer population.
  • Ability to follow safety procedures and operational guidelines.
  • Comfortable performing physical tasks, including lifting, sorting, and standing for extended periods.
  • Basic communication and teamwork skills.

What We Offer
  • Generous time off policy to use when you need it
  • Health, wellness, and financial resources to help you achieve your personal goals
  • Robust health benefits including medical, dental, vision, parental leaves, and company-sponsored life insurance
  • Retirement matching programs and contributions
  • Transit and commuter benefit

#IND2
We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don't think you meet all the qualifications listed for the job, we would love to hear from you!
If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at humanresources@goodwillny.org. We are happy to assist and ensure you have an equal opportunity to apply.

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