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Retail Store Operations Manager Jobs (NOW HIRING)

Michaels Stores

Store Operations Manager

Cary, NC · On-site

Store - RAL-CARY, NC Lead the operational processes to deliver sales and profits while protecting ... Retail management leadership experience Physical Requirements * Ability to remain standing for long ...

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How much do retail store operations manager jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for retail store operations manager in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by Retail Store Operations Managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

What are the key skills and qualifications needed to thrive as a Retail Store Operations Manager, and why are they important?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What does a Retail Store Operations Manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.
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Retail Store Operations Manager jobs near you
Infographic showing various Retail Store Operations Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,574 per year, or $22.9 per hour.

EMERGING STORE OPERATIONS MANAGER

CJ's Tire & Automotive

Willow Grove, PA • On-site

Full-time

Posted 6 days ago

Job description

Summary of the Position
The Emerging Store Operations Manager (ESOM) is a developmental leadership role designed to prepare high-potential associates for future Store Operations Manager (SOM) opportunities. Working alongside Store Operations and Zone Managers, the ESOM develops the operational, financial, and leadership skills necessary to successfully manager a retail store.
The ESOM development program is designed to be completed within approximately three (3) to six (6) months through structured training in store operations, financial management, personnel development, inventory control, customer service, and regulatory compliance. This position supports all training competencies while driving top line sales. This role requires travel to stores within the assigned zone as needed for training, development, special projects, and business needs.
Advancement to a Store Operations Manager (SOM) position is based on successful completion of objectives, demonstrated leadership competency, business needs, and the availability of an open position.
If developmental objectives are not achieved within the expected timeframe, management will determine the appropriate next steps based on performance, business needs, and the current retail organizational structure.
Key Essential Responsibilities
o Assist in planning daily operations while developing skills in scheduling, delegation, coaching, performance management, and team leadership. o Build and maintain positive customer relations through personal selling, customer engagement, and support of associates in delivering a best-in-class customer experience.
o Support daily store operations while exemplifying the company's culture and established leadership standards.
o Assist in planning and prioritizing daily operations while developing skills in scheduling, delegation, coaching, performance management, and team leadership.
o Complete assigned leadership development assignments, operational improvement projects, and cross-functional training within established timelines. o Serve as Manager-on-Duty as assigned. Revised 07/16/26
o Support Inventory control, audits, shrink reduction, facility standards, operational safety, compliance with company policies, and applicable state motor vehicle safety and emissions regulations.
o Develop an understanding of store financial performance by analyzing sales, payroll, inventory investment, gross profit, expenses, and other key performance metrics while partnering with SOM to identify opportunities for improvement.
o All other duties as assigned by management.
Experience/Education/Other Requirements
o One (1) to three (3) years of retail, automotive, customer service, or supervisory experience.
o Demonstrated leadership potential with a desire to advance into a SOM role.
o Must possess and maintain a valid U.S. driver's license and be insurable through our insurance company.
o Some college coursework or previous leadership experience preferred.
o Ability and willingness to travel throughout the assigned region to support training, development, and business needs.
o Ability to work extended workdays (8-12 Hours on occasion), including evenings, Saturdays, and assigned closing shifts.
o Ability to stand and walk for prolonged periods and lift up to 50 pounds.
o Ability to work in close proximity to others and utilize shared equipment.
o Strong communication, analytical, leadership, and problem-solving skills with the ability to learn operational, financial, and personal management skills.

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