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$22

$35

How much do goodwill thrift store jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for goodwill thrift store in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Thrift Store, and how are they typically addressed?

Employees at a Goodwill Thrift Store often encounter challenges such as managing a high volume of donated items, ensuring quality control, and providing excellent customer service to a diverse clientele. Team members learn to prioritize tasks efficiently, work collaboratively, and communicate clearly to maintain an organized and welcoming store environment. Training and support from managers help staff handle busy periods, solve customer issues, and adapt to changing inventory demands, making the work both dynamic and rewarding.

What is the difference between Goodwill Thrift Store vs Retail Sales Associate?

AspectGoodwill Thrift StoreRetail Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentNon-profit thrift store setting, often volunteer-involvedFor-profit retail store, fast-paced customer interactions
Employer & IndustryGoodwill Industries, nonprofit retail sectorVarious retail companies, retail industry

Both roles involve customer service and sales skills, but Goodwill Thrift Store positions focus on supporting a nonprofit mission, often with volunteer opportunities, while Retail Sales Associates work in for-profit retail environments. The core skills and credentials are similar, but the work setting and organizational goals differ.

What are the key skills and qualifications needed to thrive as a Goodwill Thrift Store Associate, and why are they important?

To thrive as a Goodwill Thrift Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and donation processing procedures is typically required. Excellent communication, adaptability, and a positive attitude help associates provide a welcoming environment and handle diverse customer interactions. These skills are crucial for creating a positive shopping experience, maintaining store efficiency, and supporting Goodwill's mission.

What are Goodwill Thrift Stores?

Goodwill Thrift Stores are retail outlets operated by Goodwill Industries, a nonprofit organization. These stores sell donated clothing, furniture, household goods, and other items at affordable prices. The revenue generated supports community programs such as job training, employment placement services, and other essential community-based programs. Shopping or donating at Goodwill Thrift Stores helps fund these initiatives and reduces waste by promoting the reuse of goods.
More about Goodwill Thrift Store jobs
What cities are hiring for Goodwill Thrift Store jobs? Cities with the most Goodwill Thrift Store job openings:
What states have the most Goodwill Thrift Store jobs? States with the most job openings for Goodwill Thrift Store jobs include:
What job categories do people searching Goodwill Thrift Store jobs look for? The top searched job categories for Goodwill Thrift Store jobs are:
Goodwill Thrift Store jobs near you
Infographic showing various Goodwill Thrift Store job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Temporary. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $47,574 per year, or $22.9 per hour.
Retail Thrift Store Assistant Manager

Retail Thrift Store Assistant Manager

Goodwill Industries of Gr. Cleveland & East Central Ohio

Canton, OH • On-site

$18 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Be an early applicant

Job description

Are you looking to work in retail for a company that makes a positive difference in your community? Join the Goodwill team and help change a life today!

We are hiring a Store Assistant Manager for our Canton, Ohio Route 62 store. In this role, you will support the Store Manager with day-to-day operations at your location, in accordance with Goodwill's established policies and procedures. You will help plan and direct all phases of store operation as efficiently as possible to achieve maximum sales and profitability. Expected to follow company policies and meet budget and sales goals by controlling costs/expenses. Establishes store as a community partner by developing relationships with customers and creating a positive rapport. u will

As part of the Goodwill team, you can make a difference! You'll find a rewarding and diverse work environment, comprehensive employee benefits, and a team that genuinely cares about the work they do.

We offer an amazing benefits package that includes:

  • Bonus incentives - unlimited potential based on sales and productivity
  • Generous paid time off - 3 weeks per calendar year
  • 9 paid holidays a year - Closed Easter, Thanksgiving, & Christmas Day
  • Medical, dental, & vision benefits at a fraction of the premium cost
  • Retirement investment options with company match

Basic Requirements:

  • 2 plus years of prior external management experience or a minimum of 6 months of Goodwill team lead experience
  • Experience in retail sales or demonstrated potential for management as evidenced by successful progression through the position of increasing responsibility and authority
  • Must have a valid driver's license and auto insurance
  • The ability to work nights, weekends, and some holidays is a must
  • Previous experience in retail management
  • Experience with personal computers

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.


Job Posted by ApplicantPro