Game Operations Manager Jobs (NOW HIRING)

MULTI-GAME dealer Job Description Category: Casino Status: Non-Exempt (Hourly) Reports To: Manager of Table Games Job Description Responsible for dealing with all games professionally, accurately, and according to policies and procedures, and ensure a positive customer experience. Proficient in all aspects of dealing blackjack and roulette. Benefits Medical Dental Basic Life Insurance (included with the dental plan) Vision Short-term Disability Combo plan covering accidents, hospitalizations, and critical illnesses Voluntary life insurance Paid time off Eligibility to participate in a 401(k)-retirement plan with company match Location This is a full-time, on-site position based in Las Vegas, NV.

Candidates must be able to reliably commute or be prepared to relocate prior to their start date. Responsibilities Asset Protection/Gaming Compliance Protects the integrity of games through observation and follows appropriate procedures Responsible for protecting all sensitive equipment, (Cards, shoes, etc.) Responsible for ensuring maximum game protection Complete paperwork required for monetary transactions Must be able to obtain and maintain a Nevada Gaming Registration Card Monitor game operations to ensure that house rules are followed, that state, and federal regulations are adhered to Monitor game operations to ensure that house rules are followed, that state, and federal regulations are adhered to Responsible for compliance with all dealing procedures Ensure strict compliance with Ellis Island Casino and Brewery of Internal Controls Critical Evaluation Must be able to work independently and unsupervised at times and make good decisions based on adherence to policies and procedures Must be able to pass yearly Title 31 certification and can effectively communicate with Compliance Department Able to remain open-minded to changes and new information daily Be knowledgeable about guest events, marketing promotions and services/amenities throughout the property Team and Guest Service Provide excellent guest service to all casino guests and ensure same of all Team Members Deal effectively with guest problems/complaints Perform additional duties and responsibilities as assigned or necessary Provides excellent service to other Team Members and departments as needed Table Games Knowledge Knowledge of all Table Games rules and regulations Tracks multiple players level and duration of play Must have a total understanding of procedure manual for blackjack and roulette Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating Deals assigned games by delivering cards or assigned games pieces, determining winners and losers, collecting and paying bets Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games Must be able to perform each essential duty satisfactorily Must be willing and able to learn new games Other Job Duties: Fill in as dual rate-supervisor when need, and maintain Title 31 to perform in dual-rated capacity Assists with tournaments and promotions Performs additional duties and responsibilities as assigned or necessary Skills / Experience The ability to submit to a background check and drug test is required. Must be able to obtain a Nevada Gaming Registration Card

Ability to work flexible hours, including evenings, weekends, and holidays. Exceptional communication and interpersonal skills. Strong organizational skills and attention to detail.

Ability to work under pressure and handle high-stress situations. Strong problem-solving and conflict resolution skills. Knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations as well as the Companys internal controls, policies and procedures

Familiarity with gaming software and security systems is a plus. At least 1 years of experience in Blackjack and Roulette Dealer. High school diploma or equivalent required.

Physical Requirements Ability to stand and walk for extended periods of time during shift. Proficient use of a computer, including keyboarding and mouse skills. Must be able to bend/kneel & work outdoors less than 25% of the time.

Hearing, vision, speech, and literacy skills are critical. Must be able to lift up to 25 lbs. with or without assistance.

Ability to work in environments that are smoky, noisy, hot, cold, or humid. This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs.

Core Values Service Personalized, warm, and consistent exceptional customer service. Value Committed to deliver quality products for affordable prices. Growth Promote personal development and professional growth for all team members.

Family Foster a family-like environment with guests and team members alike. Passion Work with passion and enthusiasm every day. .