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Full Time Salesforce Support Engineer Jobs in Rochester, NY

LAPORTE L.C.C.

Junior Controls Engineer

Rochester, NY · On-site

Junior Controls Engineer We're seeking a full-time controls engineer to join our expanding team and ... Support the design and implementation of automation projects, assisting in the development of ...

LAPORTE L.C.C.

Senior Controls Engineer

Rochester, NY · On-site

$95K - $126K/yr

Senior Controls Engineer We're seeking a full-time controls engineer to join our expanding team and ... Lead and support the design of automation projects, developing specifications for control panels ...

LAPORTE L.C.C.

Senior Controls Engineer

Rochester, NY

$95K - $126K/yr

Senior Controls Engineer We're seeking a full-time controls engineer to join our expanding team and ... Lead and support the design of automation projects, developing specifications for control panels ...

Corning

Optical Fabrication Engineer

Fairport, NY · On-site

$84K - $116K/yr

... not support immigration sponsorship. The range for this position is $84,932.00 - $116,782.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job ...

Corning

Optical Fabrication Engineer

Fairport, NY · On-site

$84K - $116K/yr

... not support immigration sponsorship. The range for this position is $84,932.00 - $116,782.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job ...

General Motors

Quality Engineer

Rochester, NY · On-site

$69K - $107K/yr

Work is performed in a supporting and encouraging environment located in a manufacturing facility ... This means the selected candidate is expected to report to a specific location on a full-time basis.

General Motors

Quality Engineer

Rochester, NY · On-site

$69K - $107K/yr

Work is performed in a supporting and encouraging environment located in a manufacturing facility ... This means the selected candidate is expected to report to a specific location on a full-time basis.

Keenfinity

Associate Automation Engineer

Fairport, NY · On-site +1

Support occasional mobile automation initiatives * Participate in performance, load, and ... S. base salary range for this full-time position is $70,000 - 85,000 per year. Within the range ...

New

Keenfinity

Associate Automation Engineer

Fairport, NY · On-site

$70K - $85K/yr

Support occasional mobile automation initiatives * Participate in performance, load, and ... S. base salary range for this full-time position is $70,000 - 85,000 per year. Within the range ...

Keenfinity

Associate Automation Engineer

Fairport, NY · On-site +1

$70K - $85K/yr

Support occasional mobile automation initiatives * Participate in performance, load, and ... S. base salary range for this full-time position is $70,000 - 85,000 per year. Within the range ...

New

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All JobsSalesforce Support Engineer JobsFull Time Salesforce Support Engineer JobsFull Time Salesforce Support Engineer Jobs in Rochester, NY

Full Time Salesforce Support Engineer information

See Rochester, NY salary details

$37.5K

$83.2K

$147K

How much do full time salesforce support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for full time salesforce support engineer in Rochester, NY is $83,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $103,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by full time Salesforce support engineers, and how can I prepare for them?

Full Time Salesforce Support Engineers often encounter challenges such as resolving complex user issues, managing multiple support tickets with varying priorities, and keeping up with frequent Salesforce platform updates. To prepare, it's helpful to develop strong problem-solving skills, stay current with Salesforce release notes, and practice clear communication with both technical and non-technical stakeholders. Being proactive about learning and leveraging Salesforce documentation will also help streamline issue resolution and improve customer satisfaction.

What is the difference between Full Time Salesforce Support Engineer vs Salesforce Administrator?

AspectFull Time Salesforce Support EngineerSalesforce Administrator
CertificationsSalesforce Certified Support Specialist, Admin certifications beneficialSalesforce Certified Administrator (ADM 201) required
Work EnvironmentTechnical support, troubleshooting, issue resolutionSystem configuration, user management, process automation
ResponsibilitiesSupport users, resolve technical issues, maintain system healthCustomize Salesforce, manage users, create reports/dashboards

While both roles require Salesforce knowledge and certifications, a Full Time Salesforce Support Engineer primarily focuses on technical support and troubleshooting, whereas a Salesforce Administrator handles system configuration and user management. The Support Engineer role is more technical and reactive, while the Administrator role involves proactive system setup and optimization.

What does a full time Salesforce support engineer do?

A Full Time Salesforce Support Engineer is responsible for providing technical support and troubleshooting for Salesforce users within an organization. They help resolve issues related to Salesforce applications, ensure system functionality, and often assist with user training and best practices. Additionally, they may collaborate with development and administration teams to implement updates, customize workflows, and enhance the overall Salesforce experience. Their goal is to maintain smooth operation of Salesforce platforms and address any problems users encounter efficiently.

What are the key skills and qualifications needed to thrive as a full time Salesforce support engineer, and why are they important?

To thrive as a Full Time Salesforce Support Engineer, you need a strong understanding of Salesforce architecture, troubleshooting, and CRM management, typically demonstrated by a degree in computer science or related field and Salesforce certifications such as Salesforce Administrator or Platform App Builder. Familiarity with tools like Salesforce Service Cloud, Apex, SOQL, and case management systems is essential. Excellent problem-solving abilities, effective communication, and a customer-focused mindset are crucial soft skills for this role. These skills and qualities are important because they ensure timely resolution of technical issues, high customer satisfaction, and smooth operation of Salesforce environments.
What are the most commonly searched types of Salesforce Support Engineer jobs in Rochester, NY? The most popular types of Salesforce Support Engineer jobs in Rochester, NY are:
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Full Time Salesforce Support Engineer jobs near you

Junior Controls Engineer

LAPORTE L.C.C.

Rochester, NY • On-site

Full-time

PTO

Re-posted 21 days ago

Job description

Junior Controls Engineer
We're seeking a full-time controls engineer to join our expanding team and contribute to the design, programming, and management of automation projects in the pharmaceutical and food & beverage industries. LAPORTE is a consulting engineering firm which has been in business for 25 years. Today, the company has 25 offices across North America and Europe, and over 480 employees with a passion for engineering.
Join us for a competitive salary, compensatory PTO, comprehensive benefits, and a supportive work environment that emphasizes professional growth. We believe in a flexible working environment that values work-life balance while encouraging efficiency and creativity on a daily basis.
The Junior Controls Engineer will:
  • Support the design and implementation of automation projects, assisting in the development of specifications for control panels, networks, and software (primarily Allen-Bradley PLC/PACs and FactoryTalk View ME/SE HMI and SCADA).
  • Contribute to translating process or packaging applications into construction packages for control panel designs and electrical installation scopes. Typical documents may include equipment arrangement drawings, schematics, wiring diagrams, cable schedules, and control panel drawings.
  • Collaborate with senior engineers and project team members to ensure successful project execution and timely delivery.
  • Assist with project lifecycle activities, including system design, troubleshooting, testing, and commissioning under the guidance of more experienced engineers.
  • Participate in site surveys and provide hands-on support during installation and commissioning, focusing on learning control system deployment best practices.
  • Maintain compliance with relevant codes (UL508A, NEC) and standards as part of project work.
  • Gain exposure to a wide range of projects that will help build engineering, technical, and project coordination skills.
  • Expect travel based on specific project needs-typically accompanying senior engineers for initial site visits (1-3 days) and commissioning trips (1-4 weeks). Overall travel is anticipated to be 20-40%.
Qualifications
  • Bachelor's degree in Chemical Engineering, Mechanical Engineering, Electrical Engineering, or Electrical Engineering Technology.
  • 0-2 years of experience in control systems, manufacturing, automation, or a related engineering environment (internships and co-op experience welcome).
  • Foundational understanding of automation concepts, instrumentation, and control system components.
  • Familiarity with control panel design, network basics, and control system programming is preferred.
  • Experience or coursework using AutoCAD is a plus.
  • Exposure to electrical engineering construction packages (e.g., single-line diagrams, panel schedules, wiring diagrams) is beneficial.
  • Willingness to perform field surveys of existing control installations and assist with preparing as-built documentation.
  • Interest in learning Rockwell Automation software-including Studio 5000 / RSLogix 5000 for PLC programming and FactoryTalk View ME/SE for HMI or SCADA development.

Send us your application today. We look forward to meeting you!
The LAPORTE team

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