Full Time Salesforce Support Engineer Jobs in Rochester, NY

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Director

Job Description & Summary

The Opportunity
As a Managed Services Salesforce Director, you will lead consulting services within our Technology Consulting practice, focusing on Salesforce applications to help clients optimize operational efficiency. You will analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives. As a Director, you will set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. You will translate the vision, set the tone, and inspire others to follow, driving business growth and shaping the direction of client engagements.
In this role at PwC, you will cultivate the potential in others and actively collaborate across the PwC Network, leveraging collective strength to maximize client satisfaction. You will develop new ideas, solutions, and structures, promoting technological advances and creating an environment where people and technology thrive together. Your role is crucial in adhering to professional and technical standards, understanding that quality, integrity, inclusion, and a commercial mindset are foundational to our success. You will identify gaps in the market and convert opportunities into success for the firm, fostering a healthy working environment.
Responsibilities
- Leading the strategic direction and execution of Salesforce consulting projects to optimize client operational efficiency
- Analyzing client needs and implementing Salesforce solutions to support business objectives
- Providing training and support for seamless integration and utilization of Salesforce applications
- Driving business growth by identifying market opportunities and converting them into successful client engagements
- Mentoring and developing the next generation of leaders within the Salesforce consulting team
- Collaborating with executive-level clients to maintain and enhance relationships, confirming client satisfaction
- Promoting technological advances and innovative solutions to create environments where people and technology thrive together
- Overseeing multiple projects, balancing long-term and short-term goals to achieve strategic objectives
- Developing new ideas and solutions, driving thought leadership within the Salesforce consulting domain
- Adhering to professional and technical standards, maintaining the firm's reputation for quality and integrity
What You Must Have
- At least a Bachelor's degree
- At least 8 years of experience
What Sets You Apart
- Preference for at least one of the following fields of study: Computer and Information Science, Management Information Systems
- Demonstrating proficiency in Salesforce Administration and Salesforce Lightning
- Utilizing strategic mindset to drive business growth and innovation
- Leading enterprise integration and technology implementation projects
- Developing training materials and coaching for emerging technologies
- Excelling in business process modeling and systemic thinking
- Promoting technological advances in client support environments

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines