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Full Time Salesforce Support Engineer Jobs (NOW HIRING)

GIRIKON, INC

Salesforce Developer

Phoenix, AZ · On-site

$55.25 - $73.25/hr

Girikon is looking at hiring a full-time " Salesforce Developer " with following Consultant will join our team only after the successful completion of Background check, Reference check, E-Verify ...

GIRIKON, INC

Salesforce Developer

Phoenix, AZ · On-site

$55.25 - $73.25/hr

Dental insurance Girikon is looking at hiring a full-time " Salesforce Developer " with following Consultant will join our team only after the successful completion of Background check, Reference ...

GIRIKON, INC

Salesforce Developer

Phoenix, AZ · On-site

$55.25 - $73.25/hr

Girikon is looking at hiring a full-time " Salesforce Developer " with following Consultant will join our team only after the successful completion of Background check, Reference check, E-Verify ...

Theemesoft.inc

salesforce developer

Mountain View, CA · On-site

$65.50 - $86.75/hr

... developers in the team, architects, business analysts, and project managers Propose creative and ... Salesforce support to explain issues, manage the issues from creation to resolution In depth ...

Theemesoft.inc

salesforce developer

Mountain View, CA · On-site

$65.50 - $86.75/hr

... Salesforce support to explain issues, manage the issues from creation to resolution • In depth ... developer certification preferred Additional Information All your information will be kept ...

Artisan Partners

Salesforce Developer

Milwaukee, WI · On-site

$54.75 - $72.50/hr

Artisan Partners Limited Partnership is seeking an experienced Salesforce Developer to support and enhance our Salesforce Sales platform, a business-critical system supporting the Sales Enablement ...

Atria Group LLC

Salesforce Developer

Norwood, MA · On-site

$62.75 - $83/hr

Our company provides application analysis, design, development and programming, software ... Experience working on Salesforce support projects (handle user communication, understand issues ...

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Full Time Salesforce Support Engineer information

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How much do full time salesforce support engineer jobs pay per year?

As of Sep 14, 2026, the average yearly pay for full time salesforce support engineer in the United States is $84,294.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What does a full time Salesforce support engineer do?

A Full Time Salesforce Support Engineer is responsible for providing technical support and troubleshooting for Salesforce users within an organization. They help resolve issues related to Salesforce applications, ensure system functionality, and often assist with user training and best practices. Additionally, they may collaborate with development and administration teams to implement updates, customize workflows, and enhance the overall Salesforce experience. Their goal is to maintain smooth operation of Salesforce platforms and address any problems users encounter efficiently.

What are some common challenges faced by full time Salesforce support engineers, and how can I prepare for them?

Full Time Salesforce Support Engineers often encounter challenges such as resolving complex user issues, managing multiple support tickets with varying priorities, and keeping up with frequent Salesforce platform updates. To prepare, it's helpful to develop strong problem-solving skills, stay current with Salesforce release notes, and practice clear communication with both technical and non-technical stakeholders. Being proactive about learning and leveraging Salesforce documentation will also help streamline issue resolution and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a full time Salesforce support engineer, and why are they important?

To thrive as a Full Time Salesforce Support Engineer, you need a strong understanding of Salesforce architecture, troubleshooting, and CRM management, typically demonstrated by a degree in computer science or related field and Salesforce certifications such as Salesforce Administrator or Platform App Builder. Familiarity with tools like Salesforce Service Cloud, Apex, SOQL, and case management systems is essential. Excellent problem-solving abilities, effective communication, and a customer-focused mindset are crucial soft skills for this role. These skills and qualities are important because they ensure timely resolution of technical issues, high customer satisfaction, and smooth operation of Salesforce environments.

What is the difference between Full Time Salesforce Support Engineer vs Salesforce Administrator?

AspectFull Time Salesforce Support EngineerSalesforce Administrator
CertificationsSalesforce Certified Support Specialist, Admin certifications beneficialSalesforce Certified Administrator (ADM 201) required
Work EnvironmentTechnical support, troubleshooting, issue resolutionSystem configuration, user management, process automation
ResponsibilitiesSupport users, resolve technical issues, maintain system healthCustomize Salesforce, manage users, create reports/dashboards

While both roles require Salesforce knowledge and certifications, a Full Time Salesforce Support Engineer primarily focuses on technical support and troubleshooting, whereas a Salesforce Administrator handles system configuration and user management. The Support Engineer role is more technical and reactive, while the Administrator role involves proactive system setup and optimization.

What cities are hiring for Full Time Salesforce Support Engineer jobs?

Cities with the most Full Time Salesforce Support Engineer job openings:

What are the most commonly searched types of Salesforce Support Engineer jobs?

The most popular types of Salesforce Support Engineer jobs are:

What states have the most Full Time Salesforce Support Engineer jobs?

States with the most job openings for Full Time Salesforce Support Engineer jobs include:

What are popular job titles related to Full Time Salesforce Support Engineer jobs?

For Full Time Salesforce Support Engineer jobs, the most frequently searched job titles are:

Full Time Salesforce Support Engineer jobs near you
Infographic showing various Full Time Salesforce Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $84,294 per year, or $40.5 per hour.

Salesforce Support Engineer

Santa Clara, CA • On-site

Tranzeal Incorporated
Business Management Consulting • 51 - 200 employees
Learn more about Tranzeal Incorporatedexternal

Full-time

Re-posted 27 days ago

Job description

Job Summary:
Tranzeal Incorporated is seeking a Salesforce Support Engineer to provide advanced technical support for Salesforce CPQ, Sales and Service Cloud issues. The role involves troubleshooting escalated problems, conducting user training, and collaborating with cross-functional teams to enhance system functionalities.
Responsibilities:
• Supplier shall provide 6 L2 Support Engineers (1 onshore and 5 offshore). The resources will work on production support tickets in GTM track to manage the tickets inflow.
• Provide advanced support for Salesforce CPQ, Sales and Service Cloud issues, troubleshooting and resolving escalated problems.
• Production support tickets analysis/triaging/resolution and providing RCA (as/when needed)
• Engaging right stakeholders (ticket requester/dev team to troubleshoot production support issues, if needed
• Creating problem management, JIRA tickets for repetitive issues pertaining to code issues/bulk data migration issues etc
• Assist in configuring and maintaining CPQ, Sales and Service Cloud settings, including product rules, pricing, and discounting structures.
• Conduct training sessions for end-users to enhance their understanding of CPQ, Sales and Service Cloud functionalities and best practices.
• Create and update support documentation, knowledge base articles, and process flows. Creating L2 Knowledge Base (KB) articles for repetitive issue for process improvement
• Work with cross-functional teams including sales, product management, and IT to address and resolve CPQ, Sales and Service Cloud-related challenges.
• Maintain agreed SLA's, MTTA and MTTR.
• Required to work in the shift model to provide global and on-call support.
Qualifications:
Required:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong understanding of Salesforce CPQ, Sales and Service Cloud and its integration with other Salesforce products.
• Strong 'Lead to Cash' business process understanding.
• Ability to analyze issues and provide effective solutions promptly.
• Excellent verbal and written communication skills to interact with technical and non-technical users.
• Strong problem-solving skills to address complex CPQ, Sales and Service Cloud scenarios.
• Meticulous attention to detail in configuration and documentation.
• 2-6 Years of experience.
Preferred:
• Salesforce CPQ Specialist, Sales and Service Cloud certification.
Company:
Tranzeal is an industry leading global Business Transformation Service Provider. Founded in , the company is headquartered in San Jose, USA, with a team of 201-500 employees. The company is currently Growth Stage.
Tranzeal logo

About Tranzeal

Sourced by ZipRecruiter

Tranzeal is an industry leading global Business Transformation Service Provider. We offer specific consulting services as well as pre-packaged, industry specific solutions and services to companies around the world. Since our foundation, Tranzeal has evolved from a small start up company to a mid market player dedicated to providing solutions and services to SMB and large enterprise customers. Our Consulting Services are dedicated to helping our Clients maximize their investments in IT and the overall effectiveness and efficiency of the business. Tranzeal has built its center of competency in Enterprise Resource Planning, Business Intelligence, Supply Chain Management, Customer Resource Management and Information Integration solutions, as well as specific Service orientated offerings such as Test, Quality Assurance and Data Management.

Industry

Business management consulting

Company size

51 - 200 Employees

Headquarters location

San Jose, CA, US

Social media

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