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Senior Salesforce Support Engineer Jobs (NOW HIRING)

I was just trying to reach you for an opportunity we have for Salesforce Support Engineer-Admin:: Chicago IL Hybrid So just wondering if you are looking for any new opportunities. -administration ...

Senior Salesforce Developer

Texas City, TX · On-site

$107K - $131K/yr

Senior Salesforce Developer Experience: 10+ Years Employment Type: W2 only Job Summary We are ... Support deployment using Salesforce DevOps tools and CI/CD practices. Required Skills * 10+ years ...

New

$90 - $130/hr

POSITION SUMMARY The Senior Salesforce Developer designs and builds solutions on the Salesforce platform supporting the customer's Salesforce Center of Innovation. This is a hands-on engineering role.

New

We offer an excellent compensation package We are looking for Sr. Salesforce Developer in Linthicum ... supports programming, database development and application integration efforts. Desired Skills: A ...

Senior Salesforce Developer

Durham, NC · On-site

$121K - $148K/yr

This Senior Salesforce Developer will help design, develop, and enhance Salesforce Service Cloud capabilities while supporting multiple enterprise initiatives. The ideal candidate has strong ...

Senior Salesforce Developer

Santa Clara, CA · On-site

$146K - $178K/yr

Senior Salesforce Developer Location: Santa Clara, CA (Bay Area) - Onsite Employment Type: Contract ... Design, develop, enhance, and implement Salesforce solutions to support new and existing business ...

Senior Salesforce Developer

Durham, NC · On-site

$113K - $139K/yr

This Senior Salesforce Developer will help design, develop, and enhance Salesforce Service Cloud capabilities while supporting multiple enterprise initiatives. The ideal candidate has strong ...

Salesforce Support Developer

Peoria, IL · On-site

$54.50 - $72/hr

The Salesforce Support Developer primary responsibility is to support the user productivity, security, and development of a custom designed Salesforce platform software. This position is in a mission ...

Salesforce Support Developer

Peoria, IL · On-site

$69K - $125K/yr

The Salesforce Support Developer primary responsibility is to support the user productivity, security, and development of a custom designed Salesforce platform software. This position is in a mission ...

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Senior Salesforce Support Engineer information

See salary details

$22.5K

$103.3K

$159K

How much do senior salesforce support engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for senior salesforce support engineer in the United States is $103,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $124,500.00 per year, depending on experience, location, and employer.

What is the difference between Senior Salesforce Support Engineer vs Salesforce Administrator?

AspectSenior Salesforce Support EngineerSalesforce Administrator
CertificationsSalesforce Certified Support Specialist, Advanced Support certificationsSalesforce Certified Administrator, Advanced Administrator
Work EnvironmentTechnical support, troubleshooting, system maintenanceUser management, configuration, process automation
ResponsibilitiesResolve technical issues, system upgrades, support requestsSetup and customization, user training, data management

While both roles require Salesforce certifications and involve system management, the Senior Salesforce Support Engineer focuses on technical troubleshooting and support, whereas the Salesforce Administrator handles system configuration and user management. The support engineer typically works more on resolving technical issues, while the administrator manages daily system operations.

What cities are hiring for Senior Salesforce Support Engineer jobs?

Cities with the most Senior Salesforce Support Engineer job openings:

What are the most commonly searched types of Salesforce Support Engineer jobs?

The most popular types of Salesforce Support Engineer jobs are:

What states have the most Senior Salesforce Support Engineer jobs?

States with the most job openings for Senior Salesforce Support Engineer jobs include:

Salesforce Support Engineer

Tranzeal Incorporated

Santa Clara, CA • On-site

Full-time

Re-posted 4 days ago


Job description

Job Summary:
Tranzeal Incorporated is seeking a Salesforce Support Engineer to provide advanced technical support for Salesforce CPQ, Sales and Service Cloud issues. The role involves troubleshooting escalated problems, conducting user training, and collaborating with cross-functional teams to enhance system functionalities.
Responsibilities:
• Supplier shall provide 6 L2 Support Engineers (1 onshore and 5 offshore). The resources will work on production support tickets in GTM track to manage the tickets inflow.
• Provide advanced support for Salesforce CPQ, Sales and Service Cloud issues, troubleshooting and resolving escalated problems.
• Production support tickets analysis/triaging/resolution and providing RCA (as/when needed)
• Engaging right stakeholders (ticket requester/dev team to troubleshoot production support issues, if needed
• Creating problem management, JIRA tickets for repetitive issues pertaining to code issues/bulk data migration issues etc
• Assist in configuring and maintaining CPQ, Sales and Service Cloud settings, including product rules, pricing, and discounting structures.
• Conduct training sessions for end-users to enhance their understanding of CPQ, Sales and Service Cloud functionalities and best practices.
• Create and update support documentation, knowledge base articles, and process flows. Creating L2 Knowledge Base (KB) articles for repetitive issue for process improvement
• Work with cross-functional teams including sales, product management, and IT to address and resolve CPQ, Sales and Service Cloud-related challenges.
• Maintain agreed SLA's, MTTA and MTTR.
• Required to work in the shift model to provide global and on-call support.
Qualifications:
Required:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong understanding of Salesforce CPQ, Sales and Service Cloud and its integration with other Salesforce products.
• Strong 'Lead to Cash' business process understanding.
• Ability to analyze issues and provide effective solutions promptly.
• Excellent verbal and written communication skills to interact with technical and non-technical users.
• Strong problem-solving skills to address complex CPQ, Sales and Service Cloud scenarios.
• Meticulous attention to detail in configuration and documentation.
• 2-6 Years of experience.
Preferred:
• Salesforce CPQ Specialist, Sales and Service Cloud certification.
Company:
Tranzeal is an industry leading global Business Transformation Service Provider. Founded in , the company is headquartered in San Jose, USA, with a team of 201-500 employees. The company is currently Growth Stage.

Tranzeal logo

About Tranzeal

Sourced by ZipRecruiter

Tranzeal is an industry leading global Business Transformation Service Provider. We offer specific consulting services as well as pre-packaged, industry specific solutions and services to companies around the world. Since our foundation, Tranzeal has evolved from a small start up company to a mid market player dedicated to providing solutions and services to SMB and large enterprise customers. Our Consulting Services are dedicated to helping our Clients maximize their investments in IT and the overall effectiveness and efficiency of the business. Tranzeal has built its center of competency in Enterprise Resource Planning, Business Intelligence, Supply Chain Management, Customer Resource Management and Information Integration solutions, as well as specific Service orientated offerings such as Test, Quality Assurance and Data Management.

Industry

Business management consulting

Company size

51 - 200 Employees

Headquarters location

San Jose, CA, US

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