ZipRecruiter

Log In

1

Salesforce Support Specialist Jobs (NOW HIRING)

Apex Systems

Salesforce Support Engineer

Chicago, IL · On-site

The candidate will function as a specialist CRM developer, overseeing the operations, maintenance, and support of multiple Salesforce applications to ensure high availability and reliability. Key ...

Peraton

CRM Support Specialist

$80K - $128K/yr

Responsibilities The CRM Help Desk / Support Specialist will manage the case queue within an ... Monitor and manage the Salesforce support case queue, prioritizing incoming requests and ...

Sierra-Cedar

Salesforce Sales Support Specialist

Atlanta, GA · On-site

$21.75 - $29.25/hr

A successful Salesforce Sales Support Specialist at Sierra-Cedar has experience performing deep levels of discovery and objection handling at every level. They are engaged with their customers ...

Georgia Ports Authority

Sales Support Specialist

Savannah, GA · On-site

$21 - $28.50/hr

Sales Support Specialist Department(s): 5087 - Beneficial Cargo Owner Sales Location(s): Garden ... Generates and distributes Salesforce reports and dashboards to provide visibility into sales ...

next page

Showing results 1-20

All JobsBusiness JobsSales JobsSales Support Associate JobsSalesforce Support Specialist Jobs

Salesforce Support Specialist information

See salary details

$13

$25

$33

How much do salesforce support specialist jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for salesforce support specialist in the United States is $25.38, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $29.33 per hour, depending on experience, location, and employer.

What is a Salesforce Support Specialist?

Salesforce Support Specialists are professionals who provide technical assistance and troubleshooting for users of Salesforce, a popular customer relationship management (CRM) platform. They help resolve issues related to system functionality, user access, data integrity, and integrations with other tools. Their responsibilities often include responding to user queries, configuring Salesforce features, managing user accounts, and ensuring the system runs smoothly. By supporting end-users and administrators, they help organizations maximize the value they get from Salesforce.

What are the key skills and qualifications needed to thrive as a Salesforce Support Specialist, and why are they important?

To thrive as a Salesforce Support Specialist, you need a solid understanding of Salesforce CRM functionality, troubleshooting skills, and a relevant degree or Salesforce Administrator certification. Familiarity with tools like Salesforce Service Cloud, data management systems, and case tracking platforms is typically required. Strong communication, problem-solving, and customer service skills help you effectively resolve user issues and provide training. These abilities are crucial for ensuring smooth Salesforce operations and maximizing user satisfaction within an organization.

What are some common challenges faced by Salesforce Support Specialists, and how can they be addressed?

Salesforce Support Specialists often encounter challenges such as troubleshooting complex user issues, keeping up with frequent platform updates, and balancing multiple support requests simultaneously. To address these challenges, it's important to stay current with Salesforce release notes and leverage available documentation and community forums. Effective time management, strong communication with end-users, and collaborating closely with the Salesforce admin and development teams can also help streamline issue resolution and provide a smoother support experience.

What is the difference between Salesforce Support Specialist vs Salesforce Administrator?

CriteriaSalesforce Support SpecialistSalesforce Administrator
CertificationsSalesforce Support certifications, basic Salesforce knowledgeSalesforce Administrator Certification (ADM 201) often required
Work EnvironmentSupport teams, customer service, troubleshootingSystem configuration, user management, process automation
Employer & Industry UsageCustomer support centers, CRM service teamsIT departments, CRM teams across industries
Common Search & ComparisonOften compared for support vs admin roles in SalesforceMore focused on system setup and maintenance

The main difference is that Salesforce Support Specialists focus on troubleshooting and assisting users with Salesforce issues, while Salesforce Administrators handle system configuration, user management, and process automation. Support specialists typically require support-related certifications, whereas administrators often hold Salesforce Administrator certifications. Both roles are essential in CRM environments but serve different functions within organizations.

More about Salesforce Support Specialist jobs

What states have the most Salesforce Support Specialist jobs?

States with the most job openings for Salesforce Support Specialist jobs include:

What job categories do people searching Salesforce Support Specialist jobs look for?

The top searched job categories for Salesforce Support Specialist jobs are:

Salesforce Support Specialist jobs near you
Infographic showing various Salesforce Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,784 per year, or $25.4 per hour.

Processing and Production Support Specialist

Certified Employment Group Job Openings

Roseville, CA

$17.75 - $24/hr

Contractor

Posted 2 days ago

New

Job description

Job description:
Processing / Production Support Specialist
We are seeking a motivated, detail-oriented, and dependable Administrative Processing / Production Support Specialist to join our team. The ideal candidate is a self-starter with strong organizational and time-management skills who can work effectively in a fast-paced, high-volume environment.
 
Key Responsibilities
  • Process approximately 200–300 orders daily while maintaining accuracy and attention to detail.
  • Clean, inspect, and prepare finished electrical equipment for shipment or processing.
  • Verify products and orders for accuracy and quality.
  • Complete administrative processing tasks and maintain accurate records.
  • Use computer systems and software, including Microsoft Outlook and Salesforce.
  • Support the Administrative Processing Team as needed.
  • Assist with additional responsibilities as training and experience increase.
  • Communicate effectively with team members and supervisors regarding order status, issues, and priorities.
  • Maintain a clean, organized, and safe work environment.
  • Meet productivity, quality, and attendance expectations.
Qualifications & Skills
  • Strong attention to detail and organizational skills.
  • Excellent time-management and multitasking abilities.
  • Strong computer skills, including Outlook and Salesforce.
  • Ability to work accurately in a fast-paced, high-volume environment.
  • Excellent communication and interpersonal skills.
  • Dependable with strong punctuality and attendance.
  • Self-motivated and able to work independently with minimal supervision.
  • Ability to lift 50+ pounds.
  • Reliable transportation to and from work.
  • Ability to work overtime during the week or on Saturdays as production requires.
  • Flexibility to work a variable schedule, including Tuesday–Saturday, based on business needs.
 
Certified Employment Group logo

About Certified Employment Group

Sourced by ZipRecruiter

Certified Employment Group started in San Francisco in 1963. Our cornerstone mission was, and remains, to provide ethical, caring service to each of our clients and employees. These values mean using technology to create efficiencies for our clients, expand our service offerings and enhance the level of service we can provide. As Northern California businesses have prospered, Certified has responded by opening branches to serve high-growth areas. We have expanded our services to include on-site management for major accounts, developing a web based interface and opening specialized divisions in Legal, Renewable Energy and Accounting. Certified remains independently owned, responsive, flexible and wholly committed to our original values. We believe this is the reason for our success. Industry rankings continually place Certified in the top ten percent based on sales!

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Emeryville, CA, US

Year founded

1963

View All Certified Employment Group Jobs

Apply