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Salesforce Support Specialist Jobs (NOW HIRING)

ConglomerateIT

ServiceNow Support Specialist

Dallas, TX · On-site

$17 - $19.75/hr

ServiceNow Support Specialist Location: US (Remote) About the role ConglomerateIT is looking for a ... Salesforce Service Cloud Voice solution * Maintain and refine the integration as requirements ...

ConglomerateIT LLC

ServiceNow Support Specialist

Dallas, TX · On-site

$16.75 - $19.75/hr

ServiceNow Support Specialist Location: US (Remote) About the role ConglomerateIT is looking for a ... Salesforce Service Cloud Voice solution * Maintain and refine the integration as requirements ...

ncmec

TITLE : Support Specialist, Analytical Services Division (ASD) FLSA : Non-exempt DIVISION ... Enter information and create cases within Salesforce related to missing children being exploited ...

LIVunLtd

Service Support Specialist

Frederick, MD · Hybrid

$18 - $21/hr

As a Service Support Specialist, you will be trained in all aspects of the service support ... Follow best practices with Salesforce CRM functionality and case follow-up standards to ensure ...

LIVunLtd

Service Support Specialist

Frederick, MD · On-site

$18 - $21/hr

As a Service Support Specialist, you will be trained in all aspects of the service support ... (CRM/ERP) system "Salesforce to manage its operations and key performance indicators (KPI'

Federal Protection Inc

Support Specialist

Joplin, MO · On-site

$38K - $47K/yr

Remote Support Specialist I (In Office) Summary Description: Under the general direction of the ... Create "Cases" in Salesforce for all phone calls that do not currently have an existing open case ...

Federal Protection Inc

Support Specialist

Springfield, MO · On-site

$38K - $47K/yr

Remote Support Specialist I (In Office) Summary Description: Under the general direction of the ... Create "Cases" in Salesforce for all phone calls that do not currently have an existing open case ...

Federal Protection Inc

Support Specialist

Tulsa, OK · On-site

$38K - $47K/yr

Remote Support Specialist I (In Office) Summary Description: Under the general direction of the ... Create "Cases" in Salesforce for all phone calls that do not currently have an existing open case ...

Quilt Software

Payment Support Specialist

Provo, UT · On-site

$50K/yr

Payment Support Specialist Role Quilt is looking for an experienced Payment Support Specialist to ... Experience with Google Suite, outlook and Salesforce preferred but not required. * Task Management

Real Soft Inc

Be Seen First

Customer Support Specialist

Cary, NC · On-site

$23.31/hr

Customer Support Specialist Location: Cary, NC (Hybrid - Tues-Thurs Onsite, Mon/Fri Remote ... Perform data entry and maintain records in Salesforce. * Provide customer support and coordinate ...

Vital Holdings LLC

Client Support Specialist

Overland, MO · On-site

$16.75 - $22.75/hr

The Client Support Specialist, reporting to the Customer Care Manager, is an integral part of the ... with Excel required * 1+ Experience with Salesforce, preferred Requirements Primary ...

VRC

Client Support Specialist

Overland, MO · On-site

$22/hr

Client Support Specialist Reports To: Customer Care Manager Summary: The Client Support Specialist ... with Excel required * 1+ Experience with Salesforce, preferred Requirements Primary ...

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Showing results 21-40

All JobsSalesforce Support Specialist Jobs

Salesforce Support Specialist information

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How much do salesforce support specialist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for salesforce support specialist in the United States is $25.38, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $29.33 per hour, depending on experience, location, and employer.

What is a Salesforce Support Specialist?

Salesforce Support Specialists are professionals who provide technical assistance and troubleshooting for users of Salesforce, a popular customer relationship management (CRM) platform. They help resolve issues related to system functionality, user access, data integrity, and integrations with other tools. Their responsibilities often include responding to user queries, configuring Salesforce features, managing user accounts, and ensuring the system runs smoothly. By supporting end-users and administrators, they help organizations maximize the value they get from Salesforce.

What is the difference between Salesforce Support Specialist vs Salesforce Administrator?

CriteriaSalesforce Support SpecialistSalesforce Administrator
CertificationsSalesforce Support certifications, basic Salesforce knowledgeSalesforce Administrator Certification (ADM 201) often required
Work EnvironmentSupport teams, customer service, troubleshootingSystem configuration, user management, process automation
Employer & Industry UsageCustomer support centers, CRM service teamsIT departments, CRM teams across industries
Common Search & ComparisonOften compared for support vs admin roles in SalesforceMore focused on system setup and maintenance

The main difference is that Salesforce Support Specialists focus on troubleshooting and assisting users with Salesforce issues, while Salesforce Administrators handle system configuration, user management, and process automation. Support specialists typically require support-related certifications, whereas administrators often hold Salesforce Administrator certifications. Both roles are essential in CRM environments but serve different functions within organizations.

What are some common challenges faced by Salesforce Support Specialists, and how can they be addressed?

Salesforce Support Specialists often encounter challenges such as troubleshooting complex user issues, keeping up with frequent platform updates, and balancing multiple support requests simultaneously. To address these challenges, it's important to stay current with Salesforce release notes and leverage available documentation and community forums. Effective time management, strong communication with end-users, and collaborating closely with the Salesforce admin and development teams can also help streamline issue resolution and provide a smoother support experience.

What are the key skills and qualifications needed to thrive as a Salesforce Support Specialist, and why are they important?

To thrive as a Salesforce Support Specialist, you need a solid understanding of Salesforce CRM functionality, troubleshooting skills, and a relevant degree or Salesforce Administrator certification. Familiarity with tools like Salesforce Service Cloud, data management systems, and case tracking platforms is typically required. Strong communication, problem-solving, and customer service skills help you effectively resolve user issues and provide training. These abilities are crucial for ensuring smooth Salesforce operations and maximizing user satisfaction within an organization.
More about Salesforce Support Specialist jobs
What states have the most Salesforce Support Specialist jobs? States with the most job openings for Salesforce Support Specialist jobs include:
What job categories do people searching Salesforce Support Specialist jobs look for? The top searched job categories for Salesforce Support Specialist jobs are:
Salesforce Support Specialist jobs near you
Infographic showing various Salesforce Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,784 per year, or $25.4 per hour.

ServiceNow Support Specialist

ConglomerateIT

Dallas, TX • On-site

$17 - $19.75/hr

Other

Re-posted 15 days ago

Job description

Title: ServiceNow Support Specialist
Location: US (Remote)

About the role
ConglomerateIT is looking for a ServiceNow Support Specialist to implement, configure, and maintain the ServiceNow SIR bridge integration in a Security Incident Response environment. You'll work hands-on connecting ServiceNow to upstream voice and service platforms, keeping the integration stable and current.

What you'll do

  • Implement, configure, customize, and update the ServiceNow SIR bridge from an AWS Connect and Salesforce Service Cloud Voice solution
  • Maintain and refine the integration as requirements evolve

Requirements

  • At least six (6) months of FTE experience implementing, configuring, customizing, and updating the ServiceNow SIR bridge from an AWS Connect and Salesforce Service Cloud Voice solution
  • A current ServiceNow Certified Implementation Specialist Security Incident Response (CIS SIR) certificate may be substituted in lieu of this experience

Founded in 2014, is a global leader in delivering innovative IT solutions and services. Headquartered in the USA with a presence in the UK, Canada, and India, we specialize in offering industry-leading expertise and cutting-edge products that help our clients maximize their technological investments. Our focus on best-in-class solutions, a highly knowledgeable team, and proactive talent mapping ensure we remain at the forefront of the IT industry.

ConglomerateIT is driven by our Center for Excellence and Innovation, an initiative dedicated to keeping us ahead in a rapidly evolving technology landscape. We understand that building strong relationships is key to our success, and this commitment has enabled us to partner with Fortune 500 companies and leading system integrators worldwide. Our ability to provide local talent on a global scale ensures that we can meet the contingent project requirements of our clients efficiently and effectively.

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