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Full Time Salesforce Support Engineer Jobs (NOW HIRING)

SpotHero

Manager, Salesforce

Chicago, IL · On-site

$57.25 - $75.75/hr

... Salesforce (Support, Account Manager, Solution Engineer) and SaaS integration partners. • Build and enforce a security and governance framework: profiles, permission sets, field-level security ...

CORESPHERE LLC

Lead Salesforce Developer/Architect

Bethesda, MD · On-site

$74 - $91.75/hr

Support UAT phases including manual steps, user creation, and issue triage. * Collaborate with the ... Proven experience as a technical lead or senior developer on Salesforce delivery teams. * SFDX CLI ...

Writer

Support engineer

New York, NY · On-site

$112K - $167K/yr

Own the triage and resolution of complex customer production issues through Salesforce, email ... US Full-time employees) * Generous PTO, plus company holidays * Medical, dental, and vision ...

Na Ali'i Consulting & Sales, LLC.

$130K - $150K/yr

Support Salesforce automation (Flows, Process Builder, Approval Processes) to reduce manual work ... Partner with Salesforce developer teams to align the platform with enterprise security and ...

Sierra

Support Engineer

San Francisco, CA · On-site

$250K - $275K/yr

Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO ... Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the ...

Intuitive

Product Support Engineer

Sunnyvale, CA

The Product Support Engineer serves as a primary liaison between Intuitive's internal technical ... SalesForce, Polarion, Windchill, Trackwise) * Familiarity with PACS, Healthcare IT and Network ...

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Full Time Salesforce Support Engineer information

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How much do full time salesforce support engineer jobs pay per year?

As of Jun 1, 2026, the average yearly pay for full time salesforce support engineer in the United States is $84,294.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Salesforce Support Engineer, and why are they important?

To thrive as a Full Time Salesforce Support Engineer, you need a strong understanding of Salesforce architecture, troubleshooting, and CRM management, typically demonstrated by a degree in computer science or related field and Salesforce certifications such as Salesforce Administrator or Platform App Builder. Familiarity with tools like Salesforce Service Cloud, Apex, SOQL, and case management systems is essential. Excellent problem-solving abilities, effective communication, and a customer-focused mindset are crucial soft skills for this role. These skills and qualities are important because they ensure timely resolution of technical issues, high customer satisfaction, and smooth operation of Salesforce environments.

What are some common challenges faced by Full Time Salesforce Support Engineers, and how can I prepare for them?

Full Time Salesforce Support Engineers often encounter challenges such as resolving complex user issues, managing multiple support tickets with varying priorities, and keeping up with frequent Salesforce platform updates. To prepare, it's helpful to develop strong problem-solving skills, stay current with Salesforce release notes, and practice clear communication with both technical and non-technical stakeholders. Being proactive about learning and leveraging Salesforce documentation will also help streamline issue resolution and improve customer satisfaction.

What does a Full Time Salesforce Support Engineer do?

A Full Time Salesforce Support Engineer is responsible for providing technical support and troubleshooting for Salesforce users within an organization. They help resolve issues related to Salesforce applications, ensure system functionality, and often assist with user training and best practices. Additionally, they may collaborate with development and administration teams to implement updates, customize workflows, and enhance the overall Salesforce experience. Their goal is to maintain smooth operation of Salesforce platforms and address any problems users encounter efficiently.

What is the difference between Full Time Salesforce Support Engineer vs Salesforce Administrator?

AspectFull Time Salesforce Support EngineerSalesforce Administrator
CertificationsSalesforce Certified Support Specialist, Admin certifications beneficialSalesforce Certified Administrator (ADM 201) required
Work EnvironmentTechnical support, troubleshooting, issue resolutionSystem configuration, user management, process automation
ResponsibilitiesSupport users, resolve technical issues, maintain system healthCustomize Salesforce, manage users, create reports/dashboards

While both roles require Salesforce knowledge and certifications, a Full Time Salesforce Support Engineer primarily focuses on technical support and troubleshooting, whereas a Salesforce Administrator handles system configuration and user management. The Support Engineer role is more technical and reactive, while the Administrator role involves proactive system setup and optimization.

More about Full Time Salesforce Support Engineer jobs
What cities are hiring for Full Time Salesforce Support Engineer jobs? Cities with the most Full Time Salesforce Support Engineer job openings:
What are the most commonly searched types of Salesforce Support Engineer jobs? The most popular types of Salesforce Support Engineer jobs are:
What states have the most Full Time Salesforce Support Engineer jobs? States with the most job openings for Full Time Salesforce Support Engineer jobs include:
What job categories do people searching Full Time Salesforce Support Engineer jobs look for? The top searched job categories for Full Time Salesforce Support Engineer jobs are:
Full Time Salesforce Support Engineer jobs near you
Infographic showing various Full Time Salesforce Support Engineer job openings in the United States as of May 2026, with employment types broken down into 5% As Needed, 22% Full Time, 4% Part Time, 4% Temporary, 61% Contract, and 4% Nights. Highlights an 78% Physical, 11% Hybrid, and 11% Remote job distribution, with an average salary of $84,294 per year, or $40.5 per hour.
Manager, Salesforce

Manager, Salesforce

SpotHero

Chicago, IL • On-site

$57.25 - $75.75/hr

Full-time

Posted 23 days ago

Job description

Job Summary:
SpotHero is a parking reservation marketplace that helps drivers find and reserve parking at thousands of lots and garages in all major cities. The Manager, Salesforce will lead the Salesforce team, overseeing the platform's architecture and development while managing a team of Salesforce professionals to support various marketplace functions.
Responsibilities:
• Own Salesforce architecture decisions: data modeling, SFDC Org strategy, integration patterns, and platform scalability.
• Write and review production-grade Apex code, including triggers, batch jobs, queueable methods, and platform events.
• Design and build Lightning Web Components (LWC) and custom UI solutions for complex business workflows.
• Architect and implement REST/SOAP API integrations between Salesforce and third-party systems (CCaaS, iPaaS, SpotHero's internal systems, etc.).
• Lead technical design sessions, document solution architectures, and establish development standards and coding best practices, including quality, observability, testing, security, and performance.
• Perform release management: manage sandbox environments, deployment pipelines (Salesforce CLI, CI/CD), and change sets.
• Evaluate and govern AppExchange solutions and third-party managed packages using a structured decision framework.
• Act as the final technical escalation point for complex Salesforce issues, root cause analyses, and platform outages.
• Maintain thorough technical and functional documentation for all Salesforce solutions in Confluence.
• Hire, onboard, and develop a team of Salesforce Administrators and Developers; set clear expectations and growth paths.
• Run regular 1:1s, performance reviews, build individual development plans, and hold career development conversations; identify coaching opportunities and training needs.
• Define, maintain, prioritize, and deliver the quarterly Salesforce roadmap in partnership with the Senior Director, Product, Operator League and cross-functional stakeholders.
• Translate business priorities into sprint-ready technical work; own ticket creation and hydration in Jira; run team planning, stand-ups, and retrospectives.
• Foster a culture of ownership, technical excellence, and continuous improvement within the Salesforce team.
• Collaborate with Sales Enablement to build SFDC training programs that drive end-user adoption across Marketplace teams.
• Manage vendor relationships with Salesforce (Support, Account Manager, Solution Engineer) and SaaS integration partners.
• Build and enforce a security and governance framework: profiles, permission sets, field-level security, connected apps, sharing rules, and audit trails.
Qualifications:
Required:
• Bachelor's Degree in Computer Science, Information Systems, or equivalent experience.
• 7+ years of Salesforce experience, with at least 3 years of hands-on Apex / LWC development in production environments.
• 2+ years leading, managing, or mentoring a team of Salesforce professionals (admins, developers, or both).
• Deep expertise across all three Salesforce disciplines: Architecture: org design, data modeling, integration patterns, governor limits.
• Development: Apex (OOP, async, test frameworks), LWC, SOQL/SOSL, REST/SOAP APIs, platform events.
• Administration: flows, process automation, profiles/permission sets, reports/dashboards, security model.
• Salesforce Platform Developer I (PD1) required; Platform Developer II (PD2) and/or Application Architect strongly preferred.
• Salesforce Admin Certification (ADM201) required; additional certifications (Advanced Admin, System Architect) a strong plus.
• Proven track record designing and delivering enterprise-scale Salesforce integrations using REST/SOAP APIs and middleware platforms.
• Hands-on experience with Salesforce DevOps tooling: Salesforce CLI, Git, CI/CD pipelines (GitHub Actions, Copado, Gearset, or equivalent).
• Strong command of relational database design and SQL; experience querying data warehouses alongside Salesforce data.
• Demonstrated ability to run technical roadmap planning and prioritize competing demands across multiple stakeholder groups.
Preferred:
• Experience with Contact Center as a Service (CCaaS) platforms (Talkdesk, Genesys, Five9) and their Salesforce integrations.
• Familiarity with low-code integration (IPaaS) tools (Retool, MuleSoft, Workato, Zapier) connected to Salesforce.
• Experience in marketplace or SaaS environments.
• Salesforce Marketing Cloud, Experience Cloud, or Revenue Cloud development experience.
• Exposure to Salesforce Health Check, Shield, or Event Monitoring for enterprise governance.
Company:
SpotHero is a consumer marketplace and mobility platform for off-street parking. Founded in 2011, the company is headquartered in Chicago, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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