Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where ... Our Support Engineers pride themselves in delivering an unparalleled premium customer experience ...
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where ... Our Support Engineers pride themselves in delivering an unparalleled premium customer experience ...
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where ... As a Technical Support Engineer, you will work directly with customers to resolve critical issues ...
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where ... As a Technical Support Engineer, you will work directly with customers to resolve critical issues ...
Agentforce is the future of AI, and you are the future of Salesforce. We're looking for a Technical Support Engineer for the Nonprofit Cloud & Education Cloud Support team with a focus on:
Agentforce is the future of AI, and you are the future of Salesforce. We're looking for a Technical Support Engineer for the Nonprofit Cloud & Education Cloud Support team with a focus on:
Salesforce Developer - Work From Home
Chicago, IL · On-site +1
$57.25 - $75.75/hr
Salesforce Developer - Work From Home We are seeking a Salesforce Developer with hands-on expertise ... for Salesforce support. - Define, document, design, build, test, and operationalize disaster ...
Salesforce Developer - Work From Home
Chicago, IL · On-site +1
$57.25 - $75.75/hr
Salesforce Developer - Work From Home We are seeking a Salesforce Developer with hands-on expertise ... for Salesforce support. - Define, document, design, build, test, and operationalize disaster ...
Salesforce Developer, 6-12 Month Contract to Hire Position - Work From Home
Chicago, IL · On-site +1
$57.25 - $75.75/hr
... for Salesforce support. - Define, document, design, build, test, and operationalize disaster ... Engineer and/or Architect path. - High appreciation for client and/or user experience and ...
Salesforce Developer, 6-12 Month Contract to Hire Position - Work From Home
Chicago, IL · On-site +1
$57.25 - $75.75/hr
... for Salesforce support. - Define, document, design, build, test, and operationalize disaster ... Engineer and/or Architect path. - High appreciation for client and/or user experience and ...
... for Salesforce support. - Define, document, design, build, test, and operationalize disaster ... Salesforce Solutions Engineer Qualifications: - Bachelor's Degree required in computer science or ...
... for Salesforce support. - Define, document, design, build, test, and operationalize disaster ... Salesforce Solutions Engineer Qualifications: - Bachelor's Degree required in computer science or ...
Salesforce Solutions Engineer - Work From Home This Salesforce Solutions Engineer opening is a ... for Salesforce support. - Define, document, design, build, test, and operationalize disaster ...
Salesforce Solutions Engineer - Work From Home This Salesforce Solutions Engineer opening is a ... for Salesforce support. - Define, document, design, build, test, and operationalize disaster ...
Support Engineer Location: Chicago, IL. Duration: FullTime 6-8 years of End User Support experience in handling Windows and Mac environment. Excellent Communication and Customer Service Skills ...
Support Engineer Location: Chicago, IL. Duration: FullTime 6-8 years of End User Support experience in handling Windows and Mac environment. Excellent Communication and Customer Service Skills ...
Senior Technical Support Engineer
Chicago, IL · On-site +1
$90K - $110K/yr
Maintain disciplined updates in Zendesk, Jira, Salesforce, Confluence, or other systems of record ... Experience mentoring junior support engineers or improving technical support workflows.
Senior Technical Support Engineer
Chicago, IL · On-site +1
$90K - $110K/yr
Maintain disciplined updates in Zendesk, Jira, Salesforce, Confluence, or other systems of record ... Experience mentoring junior support engineers or improving technical support workflows.
Manager, Salesforce
Chicago, IL · On-site
Manage vendor relationships with Salesforce (Support, Account Manager, Solution Engineer) and SaaS integration partners. * Build and enforce a security and governance framework: profiles, permission ...
Manager, Salesforce
Chicago, IL · On-site
Manage vendor relationships with Salesforce (Support, Account Manager, Solution Engineer) and SaaS integration partners. * Build and enforce a security and governance framework: profiles, permission ...
Solution Engineer (Salesforce)
Chicago, IL · On-site
$90K - $105K/yr
Support testing, debugging, troubleshooting, and deployment activities. * Collaborate with ... through full-time employment, internships, co-ops, or equivalent professional experience.
Solution Engineer (Salesforce)
Chicago, IL · On-site
$90K - $105K/yr
Support testing, debugging, troubleshooting, and deployment activities. * Collaborate with ... through full-time employment, internships, co-ops, or equivalent professional experience.
Solution Engineer (Salesforce)
Chicago, IL · On-site
$90K - $105K/yr
Support testing, debugging, troubleshooting, and deployment activities. * Collaborate with ... through full-time employment, internships, co-ops, or equivalent professional experience.
Solution Engineer (Salesforce)
Chicago, IL · On-site
$90K - $105K/yr
Support testing, debugging, troubleshooting, and deployment activities. * Collaborate with ... through full-time employment, internships, co-ops, or equivalent professional experience.
Support Engineer
Chicago, IL · Remote
As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ... Chicago, IL FLSA Status: Full-time, Exempt What You'll Love: * Join a fast-growing startup making a ...
Support Engineer
Chicago, IL · Remote
As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ... Chicago, IL FLSA Status: Full-time, Exempt What You'll Love: * Join a fast-growing startup making a ...
Support Engineer
Chicago, IL · On-site +1
As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ... Chicago, IL FLSA Status: Full-time, Exempt What You'll Love: * Join a fast-growing startup making a ...
Support Engineer
Chicago, IL · On-site +1
As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ... Chicago, IL FLSA Status: Full-time, Exempt What You'll Love: * Join a fast-growing startup making a ...
Salesforce Developer
Chicago, IL · On-site
$57.25 - $75.75/hr
Chicago, IL (Hybrid) Employment Type: Full-Time Overview A financial services organization, is seeking a Senior Salesforce Developer to design and deliver scalable Salesforce solutions supporting ...
Quick apply
Salesforce Developer
Chicago, IL · On-site
$57.25 - $75.75/hr
Chicago, IL (Hybrid) Employment Type: Full-Time Overview A financial services organization, is seeking a Senior Salesforce Developer to design and deliver scalable Salesforce solutions supporting ...
Salesforce Manager, Client Support
$57.25 - $75.75/hr
With a business-first approach, our team of consultants, developers, and engineers delivers ... Role Description This is a full-time on-site role located in Chicago, IL, for a Salesforce Manager ...
Salesforce Manager, Client Support
$57.25 - $75.75/hr
With a business-first approach, our team of consultants, developers, and engineers delivers ... Role Description This is a full-time on-site role located in Chicago, IL, for a Salesforce Manager ...
Salesforce Manager, Client Support
Chicago, IL · On-site
$57.25 - $75.75/hr
With a business-first approach, our team of consultants, developers, and engineers delivers ... Role Description This is a full-time on-site role located in Chicago, IL, for a Salesforce Manager ...
Salesforce Manager, Client Support
Chicago, IL · On-site
$57.25 - $75.75/hr
With a business-first approach, our team of consultants, developers, and engineers delivers ... Role Description This is a full-time on-site role located in Chicago, IL, for a Salesforce Manager ...
Salesforce Manager, Client Support
Chicago, IL · On-site
$57.25 - $75.75/hr
With a business-first approach, our team of consultants, developers, and engineers delivers ... Role Description This is a full-time on-site role located in Chicago, IL, for a Salesforce Manager ...
Quick apply
Salesforce Manager, Client Support
Chicago, IL · On-site
$57.25 - $75.75/hr
With a business-first approach, our team of consultants, developers, and engineers delivers ... Role Description This is a full-time on-site role located in Chicago, IL, for a Salesforce Manager ...
Salesforce Engineer
Niles, IL · On-site
$90K - $100K/yr
Chicago, IL Salary Range: $90,000-$100,000 Employment Type: Full-Time Position Overview We are seeking a skilled and detail-oriented Salesforce Engineer to design, develop, and maintain scalable ...
Quick apply
Salesforce Engineer
Niles, IL · On-site
$90K - $100K/yr
Chicago, IL Salary Range: $90,000-$100,000 Employment Type: Full-Time Position Overview We are seeking a skilled and detail-oriented Salesforce Engineer to design, develop, and maintain scalable ...
Salesforce Developer
Des Plaines, IL · On-site
$90K - $110K/yr
We also support continued professional growth by covering certification test fees offered by ... The US-based salary range for this full-time position is $90,000-$110,000 per year. Within this ...
Salesforce Developer
Des Plaines, IL · On-site
$90K - $110K/yr
We also support continued professional growth by covering certification test fees offered by ... The US-based salary range for this full-time position is $90,000-$110,000 per year. Within this ...
Full Time Salesforce Support Engineer information
See Chicago, IL salary details
$39.1K - $49.5K
6% of jobs
$49.5K - $59.9K
18% of jobs
$60.5K is the 25th percentile. Wages below this are outliers.
$59.9K - $70.3K
14% of jobs
The median wage is $75.3K / yr.
$70.3K - $80.7K
25% of jobs
$80.7K - $91.1K
12% of jobs
$91.8K is the 75th percentile. Wages above this are outliers.
$91.1K - $101.5K
4% of jobs
$101.5K - $111.9K
3% of jobs
$111.9K - $122.3K
2% of jobs
$122.3K - $132.7K
5% of jobs
$132.7K - $143.1K
5% of jobs
$143.1K - $153.5K
5% of jobs
$39.1K
$86.8K
$153.5K
How much do full time salesforce support engineer jobs pay per year?
What does a full time Salesforce support engineer do?
What are some common challenges faced by full time Salesforce support engineers, and how can I prepare for them?
What are the key skills and qualifications needed to thrive as a full time Salesforce support engineer, and why are they important?
What is the difference between Full Time Salesforce Support Engineer vs Salesforce Administrator?
| Aspect | Full Time Salesforce Support Engineer | Salesforce Administrator |
|---|---|---|
| Certifications | Salesforce Certified Support Specialist, Admin certifications beneficial | Salesforce Certified Administrator (ADM 201) required |
| Work Environment | Technical support, troubleshooting, issue resolution | System configuration, user management, process automation |
| Responsibilities | Support users, resolve technical issues, maintain system health | Customize Salesforce, manage users, create reports/dashboards |
While both roles require Salesforce knowledge and certifications, a Full Time Salesforce Support Engineer primarily focuses on technical support and troubleshooting, whereas a Salesforce Administrator handles system configuration and user management. The Support Engineer role is more technical and reactive, while the Administrator role involves proactive system setup and optimization.
What are the most commonly searched types of Salesforce Support Engineer jobs in Chicago, IL?
The most popular types of Salesforce Support Engineer jobs in Chicago, IL are:

Full-time
Medical, Dental, Vision, Life, Retirement
Posted 24 days ago
Salesforce rating
8.1
Based on 58 frontline employees who took The Breakroom Quiz
114th of 246 rated software companies
Job description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
These roles have Government requirements:Must be a Sole U.S. Citizen (Non-dual citizen with any other country) operating on U.S. Soil with ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirement for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver's License, Global Entry Card, U.S. Government CAC/PIV
The Salesforce Data 360 and Agentforce Support team is comprised of highly skilled technical engineers who have a passion for making customers successful. Our Support Engineers pride themselves in delivering an unparalleled premium customer experience that leaves customers wanting and coming back for more. While our focus is on the customer, we also have fun as a team, and continuously give back to our community through the generous Salesforce 1-1-1 model.
These roles are located in our Chicago, Indianapolis, Atlanta and Seattle offices. Candidates should live locally to the area and able to work in an office environment in a hybrid model.
Your Impact - Responsibilities: In your role as a Agentforce and Data 360 Support Engineer, you are the first point of contact for customers experiencing challenges navigating and implementing Data 360 and Agentforce products. Job responsibilities include but are not limited to:
- Developing and maintaining technical expertise in Salesforce Data 360 and Agentforce.
- Demonstrating exceptional analytical, troubleshooting, and problem-solving expertise.
- Providing feature explanation and best practices.
- Managing customer expectations and the customer experience to maximize customer satisfaction.
- Actively maintaining and participating in job-related training activities.
- Demonstrating the ability to research, document, and prioritize customer issues, leveraging internal tools and escalation teams as necessary, as well as prioritizing and managing time effectively in a fast-paced environment.
- Multitasking and performing effectively under pressure.
- Creating and curating knowledge content.
Required Experience/Skills:
- Demonstrated skill in software customer support or software customer service in a customer-facing role
- Experience with web technologies including HTML, JavaScript, CSS, or APEX.
- Experience with Salesforce and/or CRM applications and other cloud-based technologies preferred
- API / programming experience
- Big data experience
- Experience with Database concepts, Data management (RDBMS), and SQL
- Salesforce Developer, Agentforce, Data 360 Certification is a plus
- Familiarity with Sales Cloud, Service Cloud, Data Cloud, or Agentforce technologies.
- US Citizenship to support our specific customers
- Bilingual Portuguese, French or Spanish language proficiency is a plus!
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $80,900 - $122,300 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.What Salesforce employees say
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