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Full Time Salesforce Support Engineer Jobs in Chicago, IL

SpotHero

Manager, Salesforce

Chicago, IL · On-site

$57.25 - $75.75/hr

... Salesforce (Support, Account Manager, Solution Engineer) and SaaS integration partners. • Build and enforce a security and governance framework: profiles, permission sets, field-level security ...

SpotHero

Manager, Salesforce

Chicago, IL · On-site

$57.25 - $75.75/hr

... Salesforce (Support, Account Manager, Solution Engineer) and SaaS integration partners. • Build and enforce a security and governance framework: profiles, permission sets, field-level security ...

SpotHero

Manager, Salesforce

Chicago, IL · On-site

$57.25 - $75.75/hr

... Salesforce (Support, Account Manager, Solution Engineer) and SaaS integration partners. • Build and enforce a security and governance framework: profiles, permission sets, field-level security ...

krg technology inc

Support Engineer

Chicago, IL · On-site

Support Engineer Location: Chicago, IL. Duration: FullTime 6-8 years of End User Support experience in handling Windows and Mac environment. Excellent Communication and Customer Service Skills ...

Cyera

Senior Technical Support Engineer

Chicago, IL · On-site +1

$90K - $110K/yr

Maintain disciplined updates in Zendesk, Jira, Salesforce, Confluence, or other systems of record ... Experience mentoring junior support engineers or improving technical support workflows.

SpotHero

Manager, Salesforce

Chicago, IL · On-site

Manage vendor relationships with Salesforce (Support, Account Manager, Solution Engineer) and SaaS integration partners. * Build and enforce a security and governance framework: profiles, permission ...

SpotHero

Manager, Salesforce

Chicago, IL · On-site

Manage vendor relationships with Salesforce (Support, Account Manager, Solution Engineer) and SaaS integration partners. * Build and enforce a security and governance framework: profiles, permission ...

Carefeed

Support Engineer

Chicago, IL · Remote

As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ... Chicago, IL FLSA Status: Full-time, Exempt What You'll Love: * Join a fast-growing startup making a ...

Carefeed

Support Engineer

Chicago, IL · On-site +1

As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ... Chicago, IL FLSA Status: Full-time, Exempt What You'll Love: * Join a fast-growing startup making a ...

SMBHD

Salesforce Manager, Client Support

Chicago, IL · On-site

$57.25 - $75.75/hr

With a business-first approach, our team of consultants, developers, and engineers delivers ... Role Description This is a full-time on-site role located in Chicago, IL, for a Salesforce Manager ...

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All JobsSalesforce Support Engineer JobsFull Time Salesforce Support Engineer JobsFull Time Salesforce Support Engineer Jobs in Chicago, IL

Full Time Salesforce Support Engineer information

See Chicago, IL salary details

$39.1K

$86.8K

$153.5K

How much do full time salesforce support engineer jobs pay per year?

As of Aug 20, 2026, the average yearly pay for full time salesforce support engineer in Chicago, IL is $86,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $107,600.00 per year, depending on experience, location, and employer.

What does a full time Salesforce support engineer do?

A Full Time Salesforce Support Engineer is responsible for providing technical support and troubleshooting for Salesforce users within an organization. They help resolve issues related to Salesforce applications, ensure system functionality, and often assist with user training and best practices. Additionally, they may collaborate with development and administration teams to implement updates, customize workflows, and enhance the overall Salesforce experience. Their goal is to maintain smooth operation of Salesforce platforms and address any problems users encounter efficiently.

What are some common challenges faced by full time Salesforce support engineers, and how can I prepare for them?

Full Time Salesforce Support Engineers often encounter challenges such as resolving complex user issues, managing multiple support tickets with varying priorities, and keeping up with frequent Salesforce platform updates. To prepare, it's helpful to develop strong problem-solving skills, stay current with Salesforce release notes, and practice clear communication with both technical and non-technical stakeholders. Being proactive about learning and leveraging Salesforce documentation will also help streamline issue resolution and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a full time Salesforce support engineer, and why are they important?

To thrive as a Full Time Salesforce Support Engineer, you need a strong understanding of Salesforce architecture, troubleshooting, and CRM management, typically demonstrated by a degree in computer science or related field and Salesforce certifications such as Salesforce Administrator or Platform App Builder. Familiarity with tools like Salesforce Service Cloud, Apex, SOQL, and case management systems is essential. Excellent problem-solving abilities, effective communication, and a customer-focused mindset are crucial soft skills for this role. These skills and qualities are important because they ensure timely resolution of technical issues, high customer satisfaction, and smooth operation of Salesforce environments.

What is the difference between Full Time Salesforce Support Engineer vs Salesforce Administrator?

AspectFull Time Salesforce Support EngineerSalesforce Administrator
CertificationsSalesforce Certified Support Specialist, Admin certifications beneficialSalesforce Certified Administrator (ADM 201) required
Work EnvironmentTechnical support, troubleshooting, issue resolutionSystem configuration, user management, process automation
ResponsibilitiesSupport users, resolve technical issues, maintain system healthCustomize Salesforce, manage users, create reports/dashboards

While both roles require Salesforce knowledge and certifications, a Full Time Salesforce Support Engineer primarily focuses on technical support and troubleshooting, whereas a Salesforce Administrator handles system configuration and user management. The Support Engineer role is more technical and reactive, while the Administrator role involves proactive system setup and optimization.

What are the most commonly searched types of Salesforce Support Engineer jobs in Chicago, IL?

The most popular types of Salesforce Support Engineer jobs in Chicago, IL are:

Full Time Salesforce Support Engineer jobs near you
Infographic showing various Full Time Salesforce Support Engineer job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $86,835 per year, or $41.7 per hour.

Salesforce Support Engineer

Prophecy Technologies

Chicago, IL • On-site

Full-time

Re-posted 8 days ago

Job description

Role Name - Salesforce Support Engineer
ROLE_DESCRIPTION -
Role Descriptions: Function as Salesforce specialist CRM developer responsible for the support of multiple salesforce applications within the Northern Trust OrgOversee the daily operations| maintenance| and support of Salesforce ensuring high availability and reliability. Use ServiceNow to track incident/request progress.Daily administration and support of Salesforce CRM system including managing user setup| roles and security| territory management| customization of objects| fields| record types| and page layouts.Development of triggers| custom objects| lightning flows| and small enhancements to Apex / Batch classes.Develop and create customized reports and dashboards within Salesforce CRM. Perform data management activities including data loads and data clean up jobs as per business requirement.Create and maintain technical documentation and SOP documentations for Salesforce functionalities and integrations with 3rd party systems.Stay updated on key technological trends & changes from Salesforce and identify opportunities to integrate them into current organizational processes.
Essential Skills: Candidate will be responsible for the daily support and administration of Salesforce environments. They will also be making small changes to apex code| making configuration changes and customizing lightning flows| managing custom integrations| and creating reports.
Skills: Digital : Microsoft Azure~Digital : Salesforce Administration and Functional Design
Experience Required: 8-10

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