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Front Office Supervisor Jobs in Indiana (NOW HIRING)

Peachtree Group

Front Office Supervisor

Plainfield, IN · On-site

Front Office Supervisor The Front Office Supervisor supervises guest services team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds ...

White Lodging

Front Desk Manager

Indianapolis, IN · On-site

$16.25 - $21/hr

If you're a Front Desk Manager, front office supervisor, guest services manager, or rooms operations leader looking for hotel management jobs with a growth-oriented company, White Lodging offers more ...

Ascent Hospitality

Front Office Manager

Hammond, IN · On-site

Lead front office activities of hotel and proactively look for opportunities to create memorable ... Previous experience as a front desk, guest service supervisor or manager preferred * Must have ...

White Lodging

Front Desk Supervisor

Indianapolis, IN · On-site

$16.25 - $21/hr

We are hiring a Front Desk Supervisor to support daily hotel front office operations at one of our premium hotel properties. This is an entry-level hotel leadership role for a hospitality ...

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All JobsFront Office Supervisor JobsFront Office Supervisor Jobs in Indiana

Front Office Supervisor information

See Indiana salary details

$11

$22

$35

How much do front office supervisor jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for front office supervisor in Indiana is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $26.30 per hour, depending on experience, location, and employer.

What is a front office supervisor?

Front Office Supervisors are responsible for overseeing the daily operations of a hotel's front desk or reception area. They supervise front desk staff, handle guest check-ins and check-outs, resolve guest issues, and ensure excellent customer service. Additionally, they may assist with training new employees, managing room reservations, and coordinating with other hotel departments to ensure a smooth guest experience. Strong communication and organizational skills are essential for this role.

How does a front office supervisor support team development and handle conflicts within the front desk staff?

A Front Office Supervisor plays a crucial role in fostering a positive and efficient work environment by providing ongoing training, guidance, and feedback to the front desk team. They are responsible for addressing conflicts promptly and fairly, often mediating between team members to ensure smooth operations and high morale. Supervisors also identify areas for improvement, mentor staff for career growth, and facilitate open communication between team members and management. Successful supervisors balance administrative duties with hands-on support, ensuring both guest satisfaction and team cohesion.

What are the key skills and qualifications needed to thrive as a front office supervisor, and why are they important?

To thrive as a Front Office Supervisor, you need strong organizational abilities, leadership skills, and experience in hospitality or office management, often supported by a diploma or degree in hospitality management. Familiarity with property management systems (PMS), reservation software, and Microsoft Office Suite is typically required. Excellent communication, problem-solving, and customer service skills help you lead teams effectively and handle guest concerns professionally. These skills are crucial for ensuring smooth front desk operations, guest satisfaction, and efficient team performance.

What is the difference between Front Office Supervisor vs Front Desk Agent?

AspectFront Office SupervisorFront Desk Agent
ResponsibilitiesOversees front desk operations, manages staff, handles guest issues, and ensures smooth check-in/out processes.Performs check-in/out, assists guests, answers inquiries, and handles reservations.
CredentialsHigh school diploma or equivalent; hospitality experience; leadership skills.High school diploma or equivalent; customer service skills.
Work EnvironmentSupervisory role in hotel front office, often in a managerial setting.Frontline role at the hotel reception desk.

The Front Office Supervisor oversees the front desk team and ensures efficient operations, while the Front Desk Agent directly interacts with guests, handling check-ins, check-outs, and inquiries. The supervisor has more responsibilities in management and coordination, whereas the agent focuses on guest service delivery.

What are popular job titles related to Front Office Supervisor jobs in IN?

For Front Office Supervisor jobs in IN, the most frequently searched job titles are:

Front Office Supervisor jobs near you
Infographic showing various Front Office Supervisor job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $46,985 per year, or $22.6 per hour.

Front Office Supervisor

Plainfield, IN • On-site

Peachtree Group
Traveler Accommodation • 51 - 200 employees
Learn more about Peachtree Groupexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Front Office Supervisor

The Front Office Supervisor supervises guest services team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.

  1. Supervise daily shift processes ensuring all team members adhere to standards operating procedures.
  2. Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation.
  3. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
  4. Build strong relationships and liaise with all other department's especially housekeeping, reservations, etc.
  5. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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