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Front Desk Lead Jobs (NOW HIRING)

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Front Desk Lead

Lehigh Acres, FL · On-site

$15 - $18/hr

The Front Desk Lead plays a crucial role in managing daily reception operations, ensuring exceptional customer service, and overseeing a small team of 1-3 members. This position operates primarily ...

Front Desk Lead

Downey, CA · On-site

$21/hr

Hudson Valley Imaging, a Rezolut company, is seeking a Front Desk Lead to join our New Windsor location! Who is Rezolut? Rezolut is a national emerging platform of diagnostic medical imaging services.

Front Desk Lead

Austin, TX · On-site

$15.75 - $21/hr

Description Full-Time Front Desk Lead Job Type Full-Time Employee Location(s) Padel39 - Austin, TX (North & East Locations) Overview Padel39 is looking for a highly motivated, organized, and service ...

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Front Desk Lead

Oxnard, CA · On-site

$17/hr

UFC GYM Front Desk Lead The Front Desk Lead is responsible for providing superior customer service to our members and guests and through the daily management of a team of Front Desk Representatives.

FRONT DESK LEAD

Saratoga Springs, NY · On-site

$16 - $21.25/hr

The Front Desk Lead position serves as a key developmental role within the Front Office department. In addition to supporting daily operations, the Lead is expected to assist with training and ...

Front Desk Lead

Tifton, GA · On-site

$11.75 - $15.75/hr

Front Desk Lead South Georgia North Florida Eye Partners offers a variety of eye care services from detection and medical treatment of eye diseases and injuries to advanced procedures including Lasik ...

Front Desk Lead

New Rochelle, NY · On-site

$18 - $22/hr

Front Desk Lead Location: New Rochelle Pay Rate: $22.00 per hour Schedule: Up to 30 hours per week, including evenings, weekends, and holidays as needed Position Overview PickleRage New Rochelle is ...

Front Desk Lead

New Rochelle, NY · On-site

$18 - $22/hr

Front Desk Lead Location: New Rochelle Pay Rate: $22.00 per hour Schedule: Up to 30 hours per week, including evenings, weekends, and holidays as needed Position Overview PickleRage New Rochelle is ...

Front Desk Lead

New Rochelle, NY · On-site

$18 - $22/hr

Front Desk Lead Location: New Rochelle Pay Rate: $22.00 per hour Schedule: Up to 30 hours per week, including evenings, weekends, and holidays as needed Position Overview PickleRage New Rochelle is ...

As full-time Front Desk Lead at our AoPS Lexington location, you will play a key role in helping your campus grow and flourish. In this role, you will support our Front Desk Associates, answer phone ...

Front Desk Lead

Pittsburgh, PA · On-site

$15 - $19.75/hr

Position Summary The Front Desk Lead coordinates and oversees the daily operations of the front desk team to ensure efficient patient flow and exceptional customer service. This role combines ...

Front Desk Lead

Chicago, IL · On-site

$18 - $21/hr

Position Summary The Front Desk Lead coordinates and oversees the daily operations of the front desk team to ensure efficient patient flow and exceptional customer service. This role combines ...

Front Desk Lead

Oxnard, CA · On-site

$17/hr

UFC GYM Front Desk Lead The Front Desk Lead is responsible for providing superior customer service to our members and guests and through the daily management of a team of Front Desk Representatives.

Front Desk Lead

Oxnard, CA · On-site

$17/hr

The Front Desk Lead is responsible providing superior customer service to our members and guests and through the daily management of a team of Front Desk Representatives. Duties include training ...

Front Desk Lead

Belmont, MA

$23.11 - $23.84/hr

As full-time Front Desk Lead at our AoPS Lexington location, you will play a key role in helping your campus grow and flourish. In this role, you will support our Front Desk Associates, answer phone ...

Front Desk Lead

Waltham, MA · On-site

$23.11 - $23.84/hr

As full-time Front Desk Lead at our AoPS Lexington location, you will play a key role in helping your campus grow and flourish. In this role, you will support our Front Desk Associates, answer phone ...

Front Desk Lead

Lincoln, MA

$23.11 - $23.84/hr

As full-time Front Desk Lead at our AoPS Lexington location, you will play a key role in helping your campus grow and flourish. In this role, you will support our Front Desk Associates, answer phone ...

Front Desk Lead

Waltham, MA · On-site

$23.11 - $23.84/hr

As full-time Front Desk Lead at our AoPS Lexington location, you will play a key role in helping your campus grow and flourish. In this role, you will support our Front Desk Associates, answer phone ...

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Front Desk Lead information

See salary details

$10

$18

$25

How much do front desk lead jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for front desk lead in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Lead vs Front Desk Clerk?

AspectFront Desk LeadFront Desk Clerk
ResponsibilitiesSupervises front desk staff, manages daily operations, ensures excellent customer servicePerforms check-ins/outs, answers inquiries, handles basic administrative tasks
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentHotels, resorts, or large facilities with team supervisionHotels, offices, or small facilities, often as entry-level role

The Front Desk Lead typically has supervisory responsibilities and oversees staff, while the Front Desk Clerk handles guest interactions and administrative tasks. The Lead role requires more experience and leadership skills, whereas the Clerk role is more focused on direct customer service. Both positions are common in hospitality and customer service industries, but the Lead position involves additional responsibilities related to team management.

What are some common challenges faced by a Front Desk Lead, and how can they be effectively managed?

A Front Desk Lead often encounters challenges such as balancing administrative duties with high volumes of guest or client interactions, managing schedule conflicts, and ensuring consistent team performance. Effective management involves strong organizational skills, clear communication with team members, and the ability to adapt quickly to unexpected situations. Utilizing scheduling software, conducting regular team meetings, and providing ongoing support to staff help address these challenges and maintain smooth front desk operations.

What are the key skills and qualifications needed to thrive as a Front Desk Lead, and why are they important?

To thrive as a Front Desk Lead, you need strong organizational skills, customer service experience, and often a background in hospitality or administration. Experience with front desk management software, multi-line phone systems, and scheduling tools is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage both guests and team members effectively. These skills are crucial for ensuring smooth operations, positive guest experiences, and efficient team coordination at the front desk.

What are Front Desk Leads?

Front Desk Leads are professionals who oversee the operations at the front desk of an organization, such as a hotel, office, or healthcare facility. They supervise front desk staff, ensure excellent customer service, and handle complex guest or client issues. Their responsibilities often include scheduling shifts, training new employees, and maintaining smooth communication between departments. Front Desk Leads play a crucial role in creating a positive first impression for visitors and ensuring daily operations run efficiently.
What cities are hiring for Front Desk Lead jobs? Cities with the most Front Desk Lead job openings:
Who are the top companies hiring for Front Desk Lead jobs? The top employers for Front Desk Lead jobs are:
What states have the most Front Desk Lead jobs? States with the most job openings for Front Desk Lead jobs include:
Infographic showing various Front Desk Lead job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,904 per year, or $18.2 per hour.

Front Desk Lead

Sonia Rios Realty

Lehigh Acres, FL • On-site

$15 - $18/hr

Full-time

Posted 25 days ago

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Job description

The Front Desk Lead plays a crucial role in managing daily reception operations, ensuring exceptional customer service, and overseeing a small team of 1-3 members. This position operates primarily during the day shift and requires proficient communication skills, fluency in Spanish, and the ability to coordinate scheduling and visitor management using common platforms such as Microsoft Outlook. The Front Desk Lead regularly interacts with senior management to report on office activities and resolve issues promptly.

Responsibilities

  • Manage front desk reception and ensure smooth daily operations
  • Provide excellent customer service to visitors and staff
  • Coordinate scheduling and manage appointment calendars
  • Communicate effectively with staff, visitors, and senior management
  • Address and resolve customer and visitor concerns promptly
  • Maintain accurate records and handle phone communications
  • Lead and support a team of 1-3 front desk staff members

Preferred Qualifications

  • 2+ years in front desk or receptionist roles
  • High School Diploma or equivalent
  • Strong customer service skills with at least 1 year experience
  • Fluent in Spanish
  • Proficient in Microsoft Office and scheduling software such as Microsoft Outlook
  • Excellent communication and conflict resolution abilities
  • Skilled multitasker with strong time management