ZipRecruiter

Log In

1

Front Desk Lead Jobs (NOW HIRING)

Hydrology Wellness

Front Desk Lead

Coral Gables, FL · On-site

$17 - $18/hr

Front Desk Lead Benefits & Perks * Flexible Schedule * Ongoing Training & Professional Development * Employee Discounts on Services and Products * Opportunities for Career Growth Job Summary We are ...

Rezolut

Front Desk Lead

Downey, CA · On-site

$21/hr

Hudson Valley Imaging, a Rezolut company, is seeking a Front Desk Lead to join our New Windsor location! Who is Rezolut? Rezolut is a national emerging platform of diagnostic medical imaging services.

Hydrology Wellness

Front Desk Lead

Coral Gables, FL · On-site

$17 - $18/hr

Front Desk Lead Benefits & Perks * Flexible Schedule * Ongoing Training & Professional Development * Employee Discounts on Services and Products * Opportunities for Career Growth Job Summary We are ...

Sonia Rios Realty

Be Seen First

Front Desk Lead

Lehigh Acres, FL · On-site

$15 - $18/hr

The Front Desk Lead plays a crucial role in managing daily reception operations, ensuring exceptional customer service, and overseeing a small team of 1-3 members. This position operates primarily ...

BHS SPORTS - NR LLC

Front Desk Lead

New Rochelle, NY · On-site

$18 - $22/hr

Front Desk Lead Location: New Rochelle Pay Rate: $22.00 per hour Schedule: Up to 30 hours per week, including evenings, weekends, and holidays as needed Position Overview PickleRage New Rochelle is ...

BHS SPORTS - NR LLC

Front Desk Lead

New Rochelle, NY · On-site

$18 - $22/hr

Front Desk Lead Location: New Rochelle Pay Rate: $22.00 per hour Schedule: Up to 30 hours per week, including evenings, weekends, and holidays as needed Position Overview PickleRage New Rochelle is ...

Hydrology Wellness

Front Desk Lead

Miami, FL · On-site

$17 - $18/hr

As the Front Desk Lead, you will set the standard for customer service, support and guide front desk team members, assist with scheduling and daily operations, and act as a liaison between the front ...

BHS SPORTS - NR LLC

Front Desk Lead

New Rochelle, NY · On-site

$18 - $22/hr

Front Desk Lead Location: New Rochelle Pay Rate: $22.00 per hour Schedule: Up to 30 hours per week, including evenings, weekends, and holidays as needed Position Overview PickleRage New Rochelle is ...

Ocular Partners

Front Desk Lead

Chicago, IL · On-site

$18 - $21/hr

Position Summary The Front Desk Lead coordinates and oversees the daily operations of the front desk team to ensure efficient patient flow and exceptional customer service. This role combines ...

EyeSouth Partners LLC

Front Desk Lead

Pittsburgh, PA · On-site

$15.50 - $20.75/hr

The Front Desk Lead coordinates and oversees the daily operations of the front desk team to ensure efficient patient flow and exceptional customer service. This role combines administrative expertise ...

Ocular Partners

Front Desk Lead

Chicago, IL

$18 - $21/hr

Position Summary The Front Desk Lead coordinates and oversees the daily operations of the front desk team to ensure efficient patient flow and exceptional customer service. This role combines ...

EyeSouth Partners LLC

Front Desk Lead

Chicago, IL · On-site

$18 - $21/hr

The Front Desk Lead coordinates and oversees the daily operations of the front desk team to ensure efficient patient flow and exceptional customer service. This role combines administrative expertise ...

EyeSouth Partners LLC

Front Desk Lead

Valdosta, GA · On-site

$11.75 - $15.50/hr

The Front Desk Lead coordinates and oversees the daily operations of the front desk team to ensure efficient patient flow and exceptional customer service. This role combines administrative expertise ...

Art of Problem Solving

Front Desk Lead

Arlington, MA

$23.11 - $23.84/hr

As full-time Front Desk Lead at our AoPS Lexington location, you will play a key role in helping your campus grow and flourish. In this role, you will support our Front Desk Associates, answer phone ...

next page

Showing results 1-20

All JobsFront Desk Lead Jobs

Front Desk Lead information

See salary details

$10

$18

$25

How much do front desk lead jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for front desk lead in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Lead vs Front Desk Clerk?

AspectFront Desk LeadFront Desk Clerk
ResponsibilitiesSupervises front desk staff, manages daily operations, ensures excellent customer servicePerforms check-ins/outs, answers inquiries, handles basic administrative tasks
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentHotels, resorts, or large facilities with team supervisionHotels, offices, or small facilities, often as entry-level role

The Front Desk Lead typically has supervisory responsibilities and oversees staff, while the Front Desk Clerk handles guest interactions and administrative tasks. The Lead role requires more experience and leadership skills, whereas the Clerk role is more focused on direct customer service. Both positions are common in hospitality and customer service industries, but the Lead position involves additional responsibilities related to team management.

What are some common challenges faced by a Front Desk Lead, and how can they be effectively managed?

A Front Desk Lead often encounters challenges such as balancing administrative duties with high volumes of guest or client interactions, managing schedule conflicts, and ensuring consistent team performance. Effective management involves strong organizational skills, clear communication with team members, and the ability to adapt quickly to unexpected situations. Utilizing scheduling software, conducting regular team meetings, and providing ongoing support to staff help address these challenges and maintain smooth front desk operations.

What are the key skills and qualifications needed to thrive as a Front Desk Lead, and why are they important?

To thrive as a Front Desk Lead, you need strong organizational skills, customer service experience, and often a background in hospitality or administration. Experience with front desk management software, multi-line phone systems, and scheduling tools is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage both guests and team members effectively. These skills are crucial for ensuring smooth operations, positive guest experiences, and efficient team coordination at the front desk.

What are Front Desk Leads?

Front Desk Leads are professionals who oversee the operations at the front desk of an organization, such as a hotel, office, or healthcare facility. They supervise front desk staff, ensure excellent customer service, and handle complex guest or client issues. Their responsibilities often include scheduling shifts, training new employees, and maintaining smooth communication between departments. Front Desk Leads play a crucial role in creating a positive first impression for visitors and ensuring daily operations run efficiently.
What cities are hiring for Front Desk Lead jobs? Cities with the most Front Desk Lead job openings:
Who are the top companies hiring for Front Desk Lead jobs? The top employers for Front Desk Lead jobs are:
What states have the most Front Desk Lead jobs? States with the most job openings for Front Desk Lead jobs include:
What are popular job titles related to Front Desk Lead jobs? For Front Desk Lead jobs, the most frequently searched job titles are:
Front Desk Lead jobs near you
Infographic showing various Front Desk Lead job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,904 per year, or $18.2 per hour.

Front Desk Lead

Hydrology Wellness

Coral Gables, FL • On-site

$17 - $18/hr

Full-time

Posted 3 days ago

Job description

Front Desk Lead
Benefits & Perks
  • Flexible Schedule
  • Ongoing Training & Professional Development
  • Employee Discounts on Services and Products
  • Opportunities for Career Growth
Job Summary
We are seeking a proactive, service-driven Front Desk Lead to oversee the daily front desk operations of our thriving wellness center. This role serves as the face of the practice while ensuring exceptional client experiences, efficient workflows, and consistent operational excellence.
As the Front Desk Lead, you will set the standard for customer service, support and guide front desk team members, assist with scheduling and daily operations, and act as a liaison between the front desk and leadership. The ideal candidate is a natural leader who thrives in a fast-paced environment, takes initiative, and is passionate about delivering outstanding client care.
Key Responsibilities
Client Experience
  • Welcome every client with professionalism, warmth, and exceptional hospitality.
  • Ensure every client receives a seamless, five-star experience from check-in through checkout.
  • Address client questions and resolve concerns promptly, escalating issues to leadership when appropriate.
  • Assist clients with intake forms, consent documents, and appointment preparation.
Front Desk Operations
  • Oversee the daily flow of front desk operations to ensure efficiency and organization.
  • Manage incoming calls, appointment scheduling, confirmations, and rescheduling.
  • Process payments, maintain accurate client records, and ensure compliance with company procedures.
  • Maintain an organized, clean, and welcoming reception area.
  • Monitor daily schedules to maximize provider utilization and minimize scheduling gaps.
Team Leadership
  • Lead by example in professionalism, accountability, and customer service.
  • Support the onboarding and training of new front desk team members.
  • Provide guidance, coaching, and day-to-day support to the front desk staff.
  • Help ensure adherence to company policies, procedures, and service standards.
  • Communicate operational updates and collaborate with leadership to improve workflows.
Administrative & Operational Support
  • Assist with inventory tracking for front desk supplies and retail products.
  • Identify opportunities to improve operational efficiency and client satisfaction.
  • Support special projects and administrative initiatives as assigned.
  • Assist leadership in achieving daily, weekly, and monthly performance goals.
Qualifications
  • Minimum of 2–3 years of experience in a front desk, receptionist, or client services role, preferably within a medical, wellness, or hospitality environment.
  • Previous experience leading, mentoring, or training team members is strongly preferred.
  • Outstanding customer service and interpersonal skills.
  • Excellent verbal and written communication skills.
  • Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
  • Proficiency with scheduling software, electronic health records (EHR), or practice management systems.
  • High attention to detail and commitment to operational excellence.
  • Dependable, proactive, and solution-oriented mindset.
  • Ability to maintain professionalism and confidentiality at all times.
Preferred Skills
  • Experience with medical spa or wellness center operations.
  • Knowledge of scheduling optimization and client retention best practices.
  • Comfortable handling client escalations and conflict resolution.
  • Experience with retail sales and membership enrollment is a plus.