ZipRecruiter

Log In

1

Front Desk Lead Jobs (NOW HIRING)

Crunch Fitness

Front Desk Lead

Aloha, OR · On-site

$17 - $19/hr

The Crunch Fitness Front Desk Lead reports directly to the Assistant General Manager (AGM)or General Manager (GM) depending on club logistics. First and foremost, the FDL will ensure all members ...

ExtensisHR

Front Desk

Deerfield Beach, FL

$15.50 - $20.50/hr

The Front Desk Lead with Dermatology Coding Experience oversees daily front office operations for a dermatology practice, ensuring smooth patient flow, excellent customer service, and accurate ...

Better Talent

Front Desk Lead

Breckenridge, CO

$25 - $32/hr

POSITION SUMMARY As the Front Desk Lead at Great Western Lodging, you will guide the daily flow of front desk operations and support a team of guest service agents in delivering a friendly, seamless ...

Better Talent

Front Desk Lead

Breckenridge, CO

$25 - $32/hr

POSITION SUMMARY As the Front Desk Lead at Great Western Lodging, you will guide the daily flow of front desk operations and support a team of guest service agents in delivering a friendly, seamless ...

RSB Dermatology- Dr. Bader

Front Desk

Deerfield Beach, FL · On-site

$15.50 - $20.50/hr

Who You Are The Front Desk Lead with Dermatology Coding Experience oversees daily front office operations for a dermatology practice, ensuring smooth patient flow, excellent customer service, and ...

RSB Dermatology- Dr. Bader

Front Desk

Deerfield Beach, FL · On-site

$15.50 - $20.50/hr

Who You Are The Front Desk Lead with Dermatology Coding Experience oversees daily front office operations for a dermatology practice, ensuring smooth patient flow, excellent customer service, and ...

RSB Dermatology- Dr. Bader

Front Desk

Deerfield Beach, FL

$15.50 - $20.50/hr

Who You Are The Front Desk Lead with Dermatology Coding Experience oversees daily front office operations for a dermatology practice, ensuring smooth patient flow, excellent customer service, and ...

Mehr Consultancy

Front Desk Lead

North Bend, OR

$15/hr

Front Desk Agent We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving ...

Valle Del So

Front Desk Lead

Phoenix, AZ

$16 - $21/hr

The Front Desk lead will be responsible for training new staff by ensuring all data is collected and inputted in client charts, completing Sliding fees, adding insurance information and verification ...

Valle Del So

Front Desk Lead

Phoenix, AZ · On-site

$16 - $21/hr

The Front Desk lead will be responsible for training new staff by ensuring all data is collected and inputted in client charts, completing Sliding fees, adding insurance information and verification ...

FirstService Residential

Front Desk Lead

Miami, FL

$24/hr

Oversees all Front Desk staff. Has the competency and intrapersonal skills to work independently, and without direct supervision. Possesses strong communication, telephone, and customer service ...

next page

Showing results 1-20

All JobsFront Desk Lead Jobs

Front Desk Lead information

See salary details

$10

$18

$25

How much do front desk lead jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for front desk lead in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Lead vs Front Desk Clerk?

AspectFront Desk LeadFront Desk Clerk
ResponsibilitiesSupervises front desk staff, manages daily operations, ensures excellent customer servicePerforms check-ins/outs, answers inquiries, handles basic administrative tasks
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentHotels, resorts, or large facilities with team supervisionHotels, offices, or small facilities, often as entry-level role

The Front Desk Lead typically has supervisory responsibilities and oversees staff, while the Front Desk Clerk handles guest interactions and administrative tasks. The Lead role requires more experience and leadership skills, whereas the Clerk role is more focused on direct customer service. Both positions are common in hospitality and customer service industries, but the Lead position involves additional responsibilities related to team management.

What are some common challenges faced by a Front Desk Lead, and how can they be effectively managed?

A Front Desk Lead often encounters challenges such as balancing administrative duties with high volumes of guest or client interactions, managing schedule conflicts, and ensuring consistent team performance. Effective management involves strong organizational skills, clear communication with team members, and the ability to adapt quickly to unexpected situations. Utilizing scheduling software, conducting regular team meetings, and providing ongoing support to staff help address these challenges and maintain smooth front desk operations.

What are the key skills and qualifications needed to thrive as a Front Desk Lead, and why are they important?

To thrive as a Front Desk Lead, you need strong organizational skills, customer service experience, and often a background in hospitality or administration. Experience with front desk management software, multi-line phone systems, and scheduling tools is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage both guests and team members effectively. These skills are crucial for ensuring smooth operations, positive guest experiences, and efficient team coordination at the front desk.

What are Front Desk Leads?

Front Desk Leads are professionals who oversee the operations at the front desk of an organization, such as a hotel, office, or healthcare facility. They supervise front desk staff, ensure excellent customer service, and handle complex guest or client issues. Their responsibilities often include scheduling shifts, training new employees, and maintaining smooth communication between departments. Front Desk Leads play a crucial role in creating a positive first impression for visitors and ensuring daily operations run efficiently.
What cities are hiring for Front Desk Lead jobs? Cities with the most Front Desk Lead job openings:
Who are the top companies hiring for Front Desk Lead jobs? The top employers for Front Desk Lead jobs are:
What states have the most Front Desk Lead jobs? States with the most job openings for Front Desk Lead jobs include:
What are popular job titles related to Front Desk Lead jobs? For Front Desk Lead jobs, the most frequently searched job titles are:
Front Desk Lead jobs near you
Infographic showing various Front Desk Lead job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $37,904 per year, or $18.2 per hour.
Front Desk Lead

Front Desk Lead

Crunch Fitness

Aloha, OR • On-site

$17 - $19/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

THE CRUNCH PHILOSOPHY:
There are no judgments here - No too much or not enough. No glares of disapproval. Here we keep open minds. We are nurturers. We seek only to encourage, empower and entertain. There is no one type. There is no one reason. There is no one way. What we are is a diverse community; what we have is a culture of fun; what there is, is room for everyone: all kinds of people with all kinds of goals who've chosen to come reach them with us. CRUNCH. NO JUDGEMENTS.
Job Description:
The Crunch Fitness Front Desk Lead reports directly to the Assistant General Manager (AGM)or General Manager (GM) depending on club logistics. First and foremost, the FDL will ensure all members receive the highest quality of Service and Amenities. The FDL will be expected to exhibit the ability to achieve financial targets for the club as outlined in the annual budget. This will be accomplished by leading, training and developing the activities of all front desk employees that are engaged in servicing member needs. The FDL will demonstrate an aptitude to follow and command all company-wide policies and initiatives to ensure the integrity of the Crunch Fitness brand.
Requirements:
  • High School diploma
  • One year's worth of management experience required
  • Fitness management experience preferred.
  • Current CPR

Special Skills
  • Excellent written and verbal communication
  • Ability to develop and train a team
  • Strong organizational/administrative skills
  • Exhibits the ability to lead
  • Customer Focused
  • Strong Multi-Tasking Skills
  • Proficient reading and writing skills

Responsibilities:
Administration/Organization
  • Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club.
  • Communicate and implement club policies and procedures to front desk staff.
  • Encourage staff to work as a team and be productive.
  • Illustrate an ability to make decisions and execute them.
  • Recruit, hire and train all front desk staff on all Crunch Fitness directives and protocol.

Sales/Revenue Management
  • Achieve sales goals in retail, supplements and Point of Sale Personal Training.
  • Achieve business goals through constructive feedback and positive reinforcement.
  • Execute all promotions to help generate new sales leads for optimum membership growth.
  • Ensure the Sales and PT teams have proper tracking forms including any personal stats, payroll or other important information needed to be reviewed.
  • Ensure all promotions are effectively communicated to the team and members.
  • Ensure there is ongoing prospecting and lead generation of new prospective members.
  • Ensure that the staff is knowledgeable about the clubs' programs, facilities and equipment.
  • Ensure pricing requirements and guidelines are adhered to all times.

Personal Training/Revenue Management
  • Ability to work with the Personal Training department to increase revenue
  • Implement and support company programs/promotions to generate PT client acquisition for member base penetration.
  • Integrate personal training services into membership presentations to maximize the number of orientation sessions scheduled and personal training services sold.
  • Effective communication with the personal training staff to ensure all staff is aware and follows all promotions, policies and procedures.

Operations
  • Support employee related problems by following club procedures and documentation.
  • Perform 30-60 day reviews, six-month performance reviews and annual reviews of all FD employees.
  • Resolve member complaints in an expeditious and tactful manner while following club procedure and documentation.
  • Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members and staff.
  • Ensure the club meets standards for cleanliness, maintenance, safety, and security.
  • Daily zone cleaning checklist is completed.
  • Maintenance and Janitorial logs are used, completed and followed up on.
  • Ensure visible maintenance items are repaired promptly, proper signage is posted, equipment is tagged out and of service equipment removed from the floor if possible.
  • Inventory management and system is in place and upheld.
  • Track completion of opening/closing checklists, stage management, repair & maintenance log, locker log and cleaning checklist.
  • Build and maintain a consistent schedule to cover all FD shifts.
  • Assist in the processing and submission of payroll as well as its accuracy.
  • Control expenses and the purchasing of club supplies and cost of retail goods.
  • Display an ability to keep expenses at or below budget.

Leadership/Motivation
  • Serve as a role model for employees.
  • Exhibits servant leadership qualities.
  • Communicates effectively by using regular team meetings and individual meetings
  • Conduct all FD training following onboarding protocol.
  • Provide an inspirational environment that welcomes honest feed-back from employees and takes action to ensure a quality, working environment.
  • Spends necessary time developing, coaching and encouraging employees to always improve.

Compensation: $17.00 - $19.00 per hour
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Apply