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Front Desk Lead Jobs (NOW HIRING)

Sportyard

Front Desk Lead

Charleston, SC

$22 - $26/hr

As a Front Desk Lead, you are the on-shift authority for guest flow, check-in accuracy, and parent communication. When it's busy or something goes sideways, you take control calmly. If the front desk ...

Jamison Door Company

Front Desk

Deerfield Beach, FL · On-site

$15.50 - $20.50/hr

Front Desk Lead With Dermatology Coding Experience The Front Desk Lead with Dermatology Coding Experience oversees daily front office operations for a dermatology practice, ensuring smooth patient ...

Sportyard

Front Desk Lead

Charleston, SC · On-site

$22 - $26/hr

As a Front Desk Lead, you are the on-shift authority for guest flow, check-in accuracy, and parent communication. When it's busy or something goes sideways, you take control calmly. If the front desk ...

MOADDEL LAW FIRM APC

Front Desk Lead

Los Angeles, CA

$24 - $28/hr

Position Summary We are seeking an experienced Front Desk Lead to oversee front desk operations and lead a team of Front Desk Operators at our Los Angeles office. This role is critical in ensuring ...

Sportyard

Front Desk Lead

Charleston, SC

$22 - $26/hr

As a Front Desk Lead, you are the on-shift authority for guest flow, check-in accuracy, and parent communication. When it's busy or something goes sideways, you take control calmly. If the front desk ...

Sportyard

Front Desk Lead

Charleston, SC · On-site

$22 - $26/hr

As a Front Desk Lead, you are the on-shift authority for guest flow, check-in accuracy, and parent communication. When it's busy or something goes sideways, you take control calmly. If the front desk ...

Moaddel Law Firm

Front Desk Lead

Los Angeles, CA

$24 - $28/hr

Position Summary We are seeking an experienced Front Desk Lead to oversee front desk operations and lead a team of Front Desk Operators at our Los Angeles office. This role is critical in ensuring ...

Moaddel Law Firm

Front Desk Lead

Los Angeles, CA · On-site

$24 - $28/hr

Position Summary We are seeking an experienced Front Desk Lead to oversee front desk operations and lead a team of Front Desk Operators at our Los Angeles office. This role is critical in ensuring ...

Strong Fitness

Front Desk Lead

Dallas, TX · On-site

$15.75 - $21/hr

About the Role Front Desk Lead team members are trusted leaders within the Care Team who take responsibility for opening and closing operations, serve as the lead presence during busy shifts, and ...

Muv Fitness

Front Desk Lead Position

Beaverton, OR

$16.55 - $17.05/hr

Free uniforms * Wellness resources We are looking for a positive Front Desk Lead Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating ...

Muv Fitness

Front Desk Lead Position

Portland, OR · On-site

$16.55 - $17.05/hr

Training & development We are looking for a positive Front Desk Lead Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional ...

Creative Dining Services

Front Desk Lead

Holland, MI · On-site

$17 - $19/hr

Creative Dining Services is seeking a full time Front Desk Lead for the Haworth Hotel on the campus of Hope College, in Holland, Michigan. The Haworth Hotel, a 48 room boutique hotel, is located at ...

Muv Fitness

Front Desk Lead Position

Beaverton, OR · On-site

$16.55 - $17.05/hr

Wellness resources We are looking for a positive Front Desk Lead Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences ...

Muv Fitness

Front Desk Lead Position

Portland, OR · On-site

$16.55 - $17.05/hr

Training & development We are looking for a positive Front Desk Lead Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional ...

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Front Desk Lead information

See salary details

$10

$18

$25

How much do front desk lead jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for front desk lead in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Lead vs Front Desk Clerk?

AspectFront Desk LeadFront Desk Clerk
ResponsibilitiesSupervises front desk staff, manages daily operations, ensures excellent customer servicePerforms check-ins/outs, answers inquiries, handles basic administrative tasks
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentHotels, resorts, or large facilities with team supervisionHotels, offices, or small facilities, often as entry-level role

The Front Desk Lead typically has supervisory responsibilities and oversees staff, while the Front Desk Clerk handles guest interactions and administrative tasks. The Lead role requires more experience and leadership skills, whereas the Clerk role is more focused on direct customer service. Both positions are common in hospitality and customer service industries, but the Lead position involves additional responsibilities related to team management.

What are some common challenges faced by a Front Desk Lead, and how can they be effectively managed?

A Front Desk Lead often encounters challenges such as balancing administrative duties with high volumes of guest or client interactions, managing schedule conflicts, and ensuring consistent team performance. Effective management involves strong organizational skills, clear communication with team members, and the ability to adapt quickly to unexpected situations. Utilizing scheduling software, conducting regular team meetings, and providing ongoing support to staff help address these challenges and maintain smooth front desk operations.

What are the key skills and qualifications needed to thrive as a Front Desk Lead, and why are they important?

To thrive as a Front Desk Lead, you need strong organizational skills, customer service experience, and often a background in hospitality or administration. Experience with front desk management software, multi-line phone systems, and scheduling tools is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage both guests and team members effectively. These skills are crucial for ensuring smooth operations, positive guest experiences, and efficient team coordination at the front desk.

What are Front Desk Leads?

Front Desk Leads are professionals who oversee the operations at the front desk of an organization, such as a hotel, office, or healthcare facility. They supervise front desk staff, ensure excellent customer service, and handle complex guest or client issues. Their responsibilities often include scheduling shifts, training new employees, and maintaining smooth communication between departments. Front Desk Leads play a crucial role in creating a positive first impression for visitors and ensuring daily operations run efficiently.
What cities are hiring for Front Desk Lead jobs? Cities with the most Front Desk Lead job openings:
Who are the top companies hiring for Front Desk Lead jobs? The top employers for Front Desk Lead jobs are:
What states have the most Front Desk Lead jobs? States with the most job openings for Front Desk Lead jobs include:
What are popular job titles related to Front Desk Lead jobs? For Front Desk Lead jobs, the most frequently searched job titles are:
Front Desk Lead jobs near you
Infographic showing various Front Desk Lead job openings in the United States as of May 2026, with employment types broken down into 47% Full Time, and 53% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,904 per year, or $18.2 per hour.

Front Desk Lead

Sportyard

Charleston, SC

$22 - $26/hr

Part-time

Posted 19 days ago

Job description

The Role (Straight Talk)

You run the front desk.

As a Front Desk Lead, you are the on-shift authority for guest flow, check-in accuracy, and parent communication. When it's busy or something goes sideways, you take control calmly.

If the front desk is dialed, the whole facility runs smoother.

What You're Responsible For (Outcomes, Not Tasks)

1. Front desk execution

  • Shifts start prepared and staffed
  • Lines stay manageable during peaks
  • Associates know their roles and priorities
  • Retail / snack bar operates smoothly

2. Accuracy & systems ownership

  • Bookings, waivers, and passes are correct
  • Issues are resolved or escalated immediately
  • No recurring system mistakes

3. Parent interaction & escalation

  • You handle complaints or confusion professionally
  • You explain policies clearly
  • You know when to hold the line vs escalate

4. Staff support & coaching

  • You model calm, professional behavior
  • You give real-time feedback
  • You help onboard new front desk staff

5. Communication with Ops

  • You keep Ops Manager informed
  • You flag trends, not just incidents
  • No surprises at the end of the shift
What This Role Is Not
  • A desk-only job
  • A passive "senior associate" title
  • A replacement for Ops or GM

This is active leadership.

Who This Role Is For

You'll thrive if you:

  • Have experience in hospitality, fitness, or customer-facing leadership
  • Stay calm under pressure
  • Can enforce policies without being rude
  • Take pride in running a clean operation

Requirements

  • Must be 18+
  • Prior experience leading or training others
  • Strong communication skills
  • Comfortable handling escalations
  • Willing to work peak hours
Application Standards

We take our hiring process seriously and expect the same from applicants.

  • Please answer all application questions thoughtfully. Incomplete or generic responses will not move forward.
  • If selected for a one-way video response, completion is required to continue in the process.

This helps us identify candidates who are prepared, detail-oriented, and genuinely interested in the role.

Benefits

  • $22-$26/hour
  • Paid more because this role carries authority
  • Growth path into Operations or Management
  • Unlimited Sportyard membership
  • Priority shifts and event opportunities
  • Join a team that values preparation, accountability, and energy - not just showing up

Apply