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Front Desk Receptionist Greeter Jobs in Springfield, IL

Hilton Garden Inn Springfield

Front Desk Agent

Springfield, IL

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position: Front Desk Agent Reports To: Front Office Leadership / Assistant General Manager ... Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register ...

Ivy Hospitality

Front Desk Agent

Springfield, IL · On-site

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Agent The Front Desk Agent is responsible for providing exceptional service to guests ... Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register ...

Vision Care Associates

Optical Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

This may occur via front desk reception, telephone, email, etc. The Optical Receptionist will check-in and check-out patients. Responsibilities Job Responsibilities: * Greet patients in a friendly ...

Vision Care Associates (C)

Optical Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

This may occur via front desk reception, telephone, email, etc. The Optical Receptionist will check-in and check-out patients. Responsibilities Job Responsibilities: * Greet patients in a friendly ...

Ivy Hospitality

2PM - 10 PM Front Desk Agent- PM Shift

Springfield, IL · On-site

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Agent The Front Desk Agent is responsible for providing exceptional service to guests ... Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register ...

WellNow Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

  • Medical

  • Vision

  • Retirement

Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...

Well Now Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

  • Medical

  • Vision

  • Retirement

Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...

WellNow Urgent Care

Receptionist

Lincoln, IL

$18/hr

  • Medical

  • Vision

  • Retirement

Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...

Catholic Charities

Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

Greet visitors and answer the front door in a professional and welcoming manner. * Answer and ... Previous receptionist, administrative, customer service, or social services experience preferred.

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All JobsFront Desk Receptionist Greeter JobsFront Desk Receptionist Greeter Jobs in Springfield, IL

Front Desk Receptionist Greeter information

See Springfield, IL salary details

$10

$16

$21

How much do front desk receptionist greeter jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for front desk receptionist greeter in Springfield, IL is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.37 per hour, depending on experience, location, and employer.

How much do front desk receptionists earn?

Front desk receptionists typically earn a median hourly wage of around $13 to $16, which translates to approximately $27,000 to $33,000 annually for full-time work. Salaries can vary based on location, experience, and the industry or organization they work for.

How to become a front desk receptionist with no experience?

To become a front desk receptionist with no experience, focus on developing strong communication and customer service skills, and consider completing a short training course or certification in office administration or customer service. Entry-level positions often require a high school diploma or equivalent and basic computer skills, such as familiarity with Microsoft Office or scheduling software. Gaining volunteer experience or internships can also help build relevant skills and improve your chances of securing a receptionist role.

What are the key skills and qualifications needed to thrive as a front desk receptionist greeter, and why are they important?

To thrive as a Front Desk Receptionist Greeter, you need excellent organizational skills, attention to detail, and basic office knowledge, often supported by a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer programs like Microsoft Office is typically required. Outstanding interpersonal skills, a friendly demeanor, and effective communication set top performers apart in this role. These skills and qualities are crucial for creating a positive first impression, ensuring smooth office operations, and delivering exceptional customer service.

What does a front desk receptionist greeter do?

A Front Desk Receptionist Greeter is responsible for welcoming visitors, answering phone calls, and directing guests or clients to the appropriate person or department. They serve as the first point of contact for anyone entering an office, business, or organization, helping to create a positive first impression. Their duties often include managing visitor logs, handling inquiries, and performing basic administrative tasks to ensure smooth front office operations.

What are some common challenges faced by front desk receptionist greeters, and how can they effectively handle them?

Front Desk Receptionist Greeters often encounter challenges such as managing multiple tasks simultaneously, handling difficult or upset visitors, and maintaining professionalism during busy periods. To address these, it’s important to develop strong organizational skills, remain calm under pressure, and use clear, polite communication. Building familiarity with company protocols and utilizing digital scheduling or visitor management systems can also help streamline daily responsibilities and enhance the guest experience.

What is the difference between Front Desk Receptionist Greeter vs Customer Service Representative?

AspectFront Desk Receptionist GreeterCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service training often preferred
Work EnvironmentFront office, reception area, lobbyCall centers, retail, office settings
Employer & Industry UsageHospitals, hotels, corporate officesRetail, telecommunications, service industries
Primary RoleGreeting visitors, answering phones, directing guestsAssisting customers, resolving issues, providing product info

While both roles involve interaction with clients or visitors, a Front Desk Receptionist Greeter primarily manages front office duties like greeting guests and handling inquiries in person, whereas a Customer Service Representative focuses on assisting customers via phone or online, often resolving issues and providing product support. The roles overlap in communication skills but differ in work environment and specific responsibilities.

What are popular job titles related to Front Desk Receptionist Greeter jobs in Springfield, IL?

For Front Desk Receptionist Greeter jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Front Desk Receptionist Greeter jobs in Springfield, IL look for?

The top searched job categories for Front Desk Receptionist Greeter jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Front Desk Receptionist Greeter jobs?

Cities near Springfield, IL with the most Front Desk Receptionist Greeter job openings:

Front Desk Receptionist Greeter jobs near you
Infographic showing various Front Desk Receptionist Greeter job openings in Springfield, IL as of August 2026, with employment types broken down into 61% Full Time, 31% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,457 per year, or $16.6 per hour.

Front Desk Agent

Hilton Garden Inn Springfield

Springfield, IL

$14 - $17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Position: Front Desk Agent 

Reports To: Front Office Leadership / Assistant General Manager / General Manager 

Position Summary: The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner. 

Pay Range: [Enter hourly or salary range] based on experience and qualifications

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel’s system, verifying reservation details, address, and payment information. 

  • Promote and enroll guests in the hotel’s loyalty program, providing recognition and benefits to members. 

  • Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts. 

  • Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges. 

  • Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary. 

  • Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy. 

  • Assist with hotel shuttle or transportation services, ensuring timely and courteous service. 

  • Assist guests with luggage upon arrival and departure. 

  • Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests. 

  • Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. 

  • Be aware of and prepare for incoming VIP guests. 

  • Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager. 

  • Exhibit a positive and cooperative attitude as part of the team. 

  • Communicate effectively with coworkers and contribute to a supportive work environment. 

  • Handle and account for keys properly. 

  • Understand and adhere to emergency procedures and security policies.

  • Ensure the confidentiality and protection of guest room numbers. 

  • Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue. 

  • Must maintain a neat, clean, and well-groomed appearance in accordance with company standards

Qualifications: 

Education: High School diploma or equivalent. 

Experience: Prior experience in a customer service role preferred. 

  • Strong verbal and written communication skills. 

  • Basic computer skills. 

  • Knowledge of the hotel, its services, and the surrounding area. 

  • Ability to stand for extended periods, up to 8 hours. 

  • Ability to lift up to 15 lbs on occasion. 

  • Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs. 

Taking Care of You – Our Benefits

At Ivy, we believe in supporting our team both at work and in their personal lives. Your eligibility for benefits is based on your employment status, and full details will be shared with you during your first 30 days. Here’s a look at what we offer to help take care of you and your loved ones:

Health & Wellness

  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)

Financial Security & Peace of Mind

  • Basic Life Insurance & AD&D
  • Voluntary Life Insurance
  • Voluntary Short-Term Disability
  • Voluntary Long-Term Disability
  • Critical Illness, Hospital Indemnity & Accident Plans
  • Pet Insurance
  • 401(k) Retirement Plan

Time to Recharge

  • Paid Time Off (PTO), available as it’s accrued

Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Ivy Hospitality participates in E-Verify

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.

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