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Front Desk Receptionist Greeter Jobs in Normal, IL

TUMI Hospitality

Front Desk Clerk

Bloomington, IL · On-site

$13.25 - $16.50/hr

Greet guests in a professional, friendly, and courteous manner. * Perform guest check-in and check-out procedures accurately and efficiently. * Process reservations, cancellations, room changes, and ...

Uftring Automall

Part Time Receptionist

East Peoria, IL

$17 - $18/hr

The Part-Time Receptionist's primary role is to provide excellent customer service, acting as the first point of contact for customers, answering phones, and managing the front desk. PAY IS BASED ON ...

Milan Laser Hair Removal

Sales Receptionist

Normal, IL · On-site

$17/hr

As the Sales Receptionist, you will engage with clients to enhance their satisfaction and build ... Oversee all administrative and front desk operations, which include answering incoming calls and ...

WellNow Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...

Well Now Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...

WellNow Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...

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Front Desk Receptionist Greeter information

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How much do front desk receptionist greeter jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for front desk receptionist greeter in Normal, IL is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.08 per hour, depending on experience, location, and employer.

How much do front desk receptionists earn?

Front desk receptionists typically earn a median hourly wage of around $13 to $16, which translates to approximately $27,000 to $33,000 annually for full-time work. Salaries can vary based on location, experience, and the industry or organization they work for.

How to become a front desk receptionist with no experience?

To become a front desk receptionist with no experience, focus on developing strong communication and customer service skills, and consider completing a short training course or certification in office administration or customer service. Entry-level positions often require a high school diploma or equivalent and basic computer skills, such as familiarity with Microsoft Office or scheduling software. Gaining volunteer experience or internships can also help build relevant skills and improve your chances of securing a receptionist role.

What are the key skills and qualifications needed to thrive as a front desk receptionist greeter, and why are they important?

To thrive as a Front Desk Receptionist Greeter, you need excellent organizational skills, attention to detail, and basic office knowledge, often supported by a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer programs like Microsoft Office is typically required. Outstanding interpersonal skills, a friendly demeanor, and effective communication set top performers apart in this role. These skills and qualities are crucial for creating a positive first impression, ensuring smooth office operations, and delivering exceptional customer service.

What does a front desk receptionist greeter do?

A Front Desk Receptionist Greeter is responsible for welcoming visitors, answering phone calls, and directing guests or clients to the appropriate person or department. They serve as the first point of contact for anyone entering an office, business, or organization, helping to create a positive first impression. Their duties often include managing visitor logs, handling inquiries, and performing basic administrative tasks to ensure smooth front office operations.

What are some common challenges faced by front desk receptionist greeters, and how can they effectively handle them?

Front Desk Receptionist Greeters often encounter challenges such as managing multiple tasks simultaneously, handling difficult or upset visitors, and maintaining professionalism during busy periods. To address these, it’s important to develop strong organizational skills, remain calm under pressure, and use clear, polite communication. Building familiarity with company protocols and utilizing digital scheduling or visitor management systems can also help streamline daily responsibilities and enhance the guest experience.

What is the difference between Front Desk Receptionist Greeter vs Customer Service Representative?

AspectFront Desk Receptionist GreeterCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service training often preferred
Work EnvironmentFront office, reception area, lobbyCall centers, retail, office settings
Employer & Industry UsageHospitals, hotels, corporate officesRetail, telecommunications, service industries
Primary RoleGreeting visitors, answering phones, directing guestsAssisting customers, resolving issues, providing product info

While both roles involve interaction with clients or visitors, a Front Desk Receptionist Greeter primarily manages front office duties like greeting guests and handling inquiries in person, whereas a Customer Service Representative focuses on assisting customers via phone or online, often resolving issues and providing product support. The roles overlap in communication skills but differ in work environment and specific responsibilities.

What are popular job titles related to Front Desk Receptionist Greeter jobs in Normal, IL? For Front Desk Receptionist Greeter jobs in Normal, IL, the most frequently searched job titles are:
What job categories do people searching Front Desk Receptionist Greeter jobs in Normal, IL look for? The top searched job categories for Front Desk Receptionist Greeter jobs in Normal, IL are:
What cities near Normal, IL are hiring for Front Desk Receptionist Greeter jobs? Cities near Normal, IL with the most Front Desk Receptionist Greeter job openings:
Front Desk Receptionist Greeter jobs near you
Infographic showing various Front Desk Receptionist Greeter job openings in Normal, IL as of July 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,990 per year, or $16.3 per hour.

Front Desk Clerk

TUMI Hospitality

Bloomington, IL • On-site

$13.25 - $16.50/hr

Other

Posted 28 days ago

Job description

Position Description:
The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests, managing check-ins and check-outs, handling reservations, and responding to guest inquiries. This role serves as the primary point of contact for guests and plays a critical role in creating a positive and welcoming experience throughout their stay.
Key Responsibilities
  • Greet guests in a professional, friendly, and courteous manner.
  • Perform guest check-in and check-out procedures accurately and efficiently.
  • Process reservations, cancellations, room changes, and extensions.
  • Verify guest information, payment methods, and identification.
  • Answer telephone calls, emails, and guest inquiries promptly and professionally.
  • Provide information about hotel services, amenities, local attractions, and directions.
  • Handle guest requests, concerns, and complaints, escalating issues when necessary.
  • Maintain accurate guest records using the property management system (PMS).
  • Process payments, post charges, and balance cash transactions according to company procedures.
  • Coordinate with Housekeeping, Maintenance, and other departments to ensure guest satisfaction.
  • Maintain the cleanliness and organization of the front desk and lobby area.
  • Follow all company policies, procedures, and guest service standards.
  • Assist with additional front office duties as assigned.
Equal Employment Opportunity Statement
We are an Equal Employment Opportunity employer and consider all qualified applicants without regard to any legally protected status.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service, hospitality, or front desk experience preferred.
  • Strong communication and interpersonal skills.
  • Basic computer proficiency and experience with reservation or property management systems preferred.
  • Ability to multitask and remain organized in a fast-paced environment.
  • Professional appearance and demeanor.
  • Flexible availability, including evenings, weekends, holidays, and overnight shifts if required

Schedule
Flexible schedule required. Must be available to work weekends, holidays, mornings, evenings, and overtime as needed based on hotel occupancy, staffing needs, and business levels.

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