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Front Desk Manager Jobs in Decatur, GA (NOW HIRING)

Crestview Management, LLC

Front Desk Supervisor

Atlanta, GA

$16.25 - $21.25/hr

Manage office supplies and front desk equipment inventory. * Prepare and maintain daily reports and logs related to front desk activities. * Implement and enforce company policies and procedures at ...

Crestview Management, LLC

Front Desk Supervisor

Atlanta, GA

$16.25 - $21.25/hr

Manage office supplies and front desk equipment inventory. * Prepare and maintain daily reports and logs related to front desk activities. * Implement and enforce company policies and procedures at ...

Emory Conference Center Hotel

Front Desk Agent

Atlanta, GA

$13.75 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Hotel Spero

Front Desk Agent

Atlanta, GA

$13.75 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Columbia Sussex

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

Manage office supplies and front desk equipment inventory. * Prepare and maintain daily reports and logs related to front desk activities. * Implement and enforce company policies and procedures at ...

Crestline Hotels and Resorts

Front Desk Agent

Atlanta, GA · On-site

$13.75 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Hotel Spero

FRONT DESK AGENT

Atlanta, GA

$13.75 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Emory Conference Center Hotel

FRONT DESK AGENT

Atlanta, GA

$13.75 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations. Key duties and responsibilities ...

Crestline Hotels & Resorts

FRONT DESK AGENT

Atlanta, GA

$13.75 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Crestline Hotels and Resorts

Front Desk Agent

Atlanta, GA · On-site

$13.75 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

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How much do front desk manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for front desk manager in Decatur, GA is $18.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $20.67 per hour, depending on experience, location, and employer.

What Is a Front Desk Manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a Front Desk Manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by Front Desk Managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What are Front Desk Managers?

Front Desk Managers are professionals responsible for overseeing the operations and staff at the front desk of hotels, offices, or other establishments. They ensure guests or clients receive excellent service, handle reservations, manage check-ins and check-outs, and resolve any issues that arise. Additionally, they train and supervise front desk staff, maintain records, and coordinate with other departments to ensure smooth operations. Their role is crucial in creating a positive first impression and maintaining the overall efficiency of the front desk area.

What is the highest paid receptionist job?

The highest paid receptionist roles are often in specialized industries such as medical or legal offices, where salaries can exceed $50,000 annually. Executive or front desk managers in large corporations may also earn higher salaries, especially with experience and relevant certifications. Salary varies based on location, industry, and level of responsibility.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

More about Front Desk Manager jobs
What are the most commonly searched types of Front Desk jobs in Decatur, GA? The most popular types of Front Desk jobs in Decatur, GA are:
What are popular job titles related to Front Desk Manager jobs in Decatur, GA? For Front Desk Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Front Desk Manager jobs in Decatur, GA look for? The top searched job categories for Front Desk Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Front Desk Manager jobs? Cities near Decatur, GA with the most Front Desk Manager job openings:
Front Desk Manager jobs near you
Front Desk Manager OEM/HM

Front Desk Manager OEM/HM

Emory Conference Center Hotel

Atlanta, GA • On-site

$16.75 - $21.50/hr

Full-time

Posted 26 days ago

Job description

Overview:
The Front Desk Manager will assist in the planning, direction, coordination and execution of all activities and personnel within the front office departments to include: front desk, bell/door, concierge (if applicable). The Front Desk Manager is responsible for ensuring that all front office activities are carried out professionally, to standards and at the highest level of service. The Front Desk Manager will achieve desired outcomes through assisting in the creation, development, and maintenance of a competent, motivated, and empowered staff.
The Front Desk Manager will effectively lead, train, coach, motivate, engage, and provide feedback to the front office staff on a daily basis. In the absence of a Front Office Manager, the Front Desk Manager will fulfill this role.
Key Duties & Responsibilities:
  • Leadership / Mentoring role for Hotel's Front Office employees.
  • Maintain complete knowledge of all Front Office department policies/service procedures.
  • Maintain complete knowledge of: a) all hotel features and services b) all room types, rates, special package and promotions c) daily arrivals / departures / room availability d) scheduled in-house group activities
  • Complete daily walk-through of Front Office department areas observing the following and instructing designated personnel to rectify any organization deficiencies: Staffing -numbers, appearance, attitude Operational cleanliness and maintenance Service -appearance, merchandising, attitude General crispness, quality, and consistency of operation Storage areas -organization, cleanliness, inventories and care of equipment Review and respond to daily operational demands as it relates to the hotel.
  • Prepare weekly, monthly, quarterly, and yearly departmental financial and payroll forecasts.
  • Monitor and handle guest comments.
  • Monitor security of public areas of the hotel.
  • Establish par levels for supplies and equipment.
  • Monitor effectiveness of departmental staffing guide Provide training, development, professional discipline, and positive support for all department employees to ensure qualitative standards and growth, depth and development.
  • Monitor interviewing and selection of all departmental positions to ensure consistency in administering direction, development of quality, depth and growth, and maintenance of positive motivation, morale and efficiency.
  • Create and maintain a quality, professional work environment.
  • Administer performance evaluations for all departmental employees.
  • Anticipate guests and employees needs and respond promptly.
  • Always promote positive guest relations.
  • Conduct pre-shift meeting to review information pertinent today's business.
  • Facilitate departmental strategic planning meetings.

Education and Experience:
  • High School Graduate or General Education Degree (GED): or Work Equivalent plus 2 years of experience in Rooms Division management.
  • Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel information systems is required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

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