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Hotel Front Office Manager Jobs in Decatur, GA (NOW HIRING)

Apsilon Hotels

Front Office Manager

Atlanta, GA

Position Summary As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotels continuing effort to deliver outstanding guest service and ...

Apsilon Hotels

Front Office Manager

Hapeville, GA

Position Summary As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotels continuing effort to deliver outstanding guest service and ...

Apsilon Hotels, LLC

Front Office Manager

Hapeville, GA · On-site

Position Summary As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotels continuing effort to deliver outstanding guest service and ...

Apsilon Hotels, LLC

Front Office Manager

Hapeville, GA · On-site

Position Summary As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotels continuing effort to deliver outstanding guest service and ...

Marriott

Front Office Manager

Atlanta, GA · On-site

$67K - $89K/yr

OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... Keeps Front Office team focused on the critical components of operations to drive guest ...

Legacy Ventures LLC

Front Office Supervisor

Tucker, GA · On-site

$16 - $18/hr

... Hotel Description The PM Shift Front Office Supervisor ensures a hospitable, professional ... This role also supports the Front Office Manager and serves as a point of contact for guest ...

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Hotel Front Office Manager information

See Decatur, GA salary details

$22.5K

$48.1K

$68.3K

How much do hotel front office manager jobs pay per year?

As of May 28, 2026, the average yearly pay for hotel front office manager in Decatur, GA is $48,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $62,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hotel Front Office Manager, and why are they important?

To thrive as a Hotel Front Office Manager, you need strong leadership abilities, customer service expertise, organizational skills, and typically a degree in hospitality management or related experience. Familiarity with property management systems (PMS), reservation software, and front desk operations is essential, and certifications like the Certified Front Desk Manager (CFDM) can be beneficial. Excellent communication, problem-solving, and conflict resolution skills help you excel in managing teams and ensuring guest satisfaction. These competencies are vital for delivering seamless guest experiences, optimizing hotel operations, and maintaining high service standards.

What are some common challenges Hotel Front Office Managers face, and how can they effectively address them?

Hotel Front Office Managers often encounter challenges such as handling high guest volumes during peak periods, resolving guest complaints efficiently, and ensuring smooth communication between departments. Successful managers stay organized, prioritize tasks, and empower their teams to deliver excellent service even under pressure. Building strong relationships with housekeeping, maintenance, and reservations staff is key to quickly addressing guest needs and maintaining high satisfaction levels.

What does a Hotel Front Office Manager do?

A Hotel Front Office Manager oversees the front desk operations of a hotel, ensuring that guests have a smooth check-in and check-out experience. They supervise front desk staff, handle guest complaints, manage reservations, and coordinate with other departments to ensure high-quality service. Additionally, they are responsible for training staff, maintaining records, and ensuring that the front office operates efficiently and professionally.

What is the difference between Hotel Front Office Manager vs Hotel Receptionist?

AspectHotel Front Office ManagerHotel Receptionist
CredentialsHigh school diploma; hospitality management experience; leadership skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOversees front desk operations, manages staff, handles guest issuesGreets guests, checks in/out, provides information
ResponsibilitiesStaff supervision, reservations management, conflict resolutionGuest check-in/out, answering inquiries, basic administrative tasks

The Hotel Front Office Manager holds a supervisory role, overseeing the entire front desk team and managing operations, while the Hotel Receptionist focuses on direct guest interactions and administrative duties. Both roles are essential in the hotel industry, but the manager has broader responsibilities and leadership duties.

What are popular job titles related to Hotel Front Office Manager jobs in Decatur, GA? For Hotel Front Office Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Hotel Front Office Manager jobs in Decatur, GA look for? The top searched job categories for Hotel Front Office Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Hotel Front Office Manager jobs? Cities near Decatur, GA with the most Hotel Front Office Manager job openings:
Hotel Front Office Manager jobs near you
Infographic showing various Hotel Front Office Manager job openings in Decatur, GA as of May 2026, with employment types broken down into 49% Full Time, 25% Part Time, 13% Temporary, and 13% Contract. Highlights an 100% Physical job distribution, with an average salary of $48,052 per year, or $23.1 per hour.
Front Office Mgr

Front Office Mgr

TPG Hotels Resorts and Marinas

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Become Part of the TPG Hotels, Resorts & Marina Team......
TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
Job Overview
The Front Office Manager for the Kimpton Overland Hotel Atlanta is responsible for overseeing all aspects of the front desk and guest services operations to ensure exceptional guest experiences. They manage the front desk staff, handle guest inquiries and concerns, manage room reservations, and collaborate with various departments to maintain efficient hotel operations.
What you'll be doing
  1. Supervision and Leadership:
  • Lead, train, and manage the front desk team to provide excellent customer service.
  • Set performance goals for front desk staff and conduct regular performance evaluations.
  • Ensure a welcoming and professional demeanor is maintained by the front desk team.
  1. Guest Relations:
  • Greet guests, handle check-in/check-out procedures, and assist with any special requests.
  • Resolve guest issues, complaints, or concerns in a prompt and satisfactory manner.
  • Maintain a high level of guest satisfaction by ensuring a personalized and attentive service.
  1. Reservations and Room Allocation:
  • Manage room reservations, ensuring accuracy and adherence to guest preferences.
  • Coordinate with housekeeping to ensure timely preparation of rooms for arriving guests.
  • Oversee the room allocation process to maximize occupancy and revenue.
  1. Front Desk Operations:
  • Ensure a smooth check-in and check-out process, including handling payments and ensuring accuracy of guest information.
  • Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively.
  • Monitor and manage the front desk's daily tasks, including guest correspondence, phone inquiries, and guest requests.
  1. Financial Management:
  • Assist in budgeting and financial forecasting related to the front office department.
  • Monitor and control expenses, such as staffing, supplies, and equipment maintenance.
  • Contribute to revenue generation through upselling rooms and promoting hotel amenities.
  1. Collaboration and Communication:
  • Coordinate with housekeeping, engineering, and other hotel departments to ensure seamless operations.
  • Maintain open communication with management to address operational issues and propose improvements.
  • Prepare regular reports on front desk activities, occupancy rates, and guest feedback.

Skills and Abilities
  • Bachelor's degree in hospitality management or related field (preferred).
  • Proven experience in hotel front office operations or guest services.
  • Strong leadership and interpersonal skills.
  • Excellent communication and problem-solving abilities.
  • Proficiency in hotel management software and computer systems. EXPERIENCE WITH PMS IS HIGHLY PREFERRED
  • Ability to remain composed in high-pressure situations.
  • Knowledge of local attractions and services to assist guests effectively.

Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
  • Health, Dental and Vision Insurances
  • Disability Insurances
  • Supplemental Life Insurances
  • Flexible Spending Accounts
  • 401(k) Retirement Plan with company match
  • Paid Time Off, Vacation and Holidays
  • Employee Assistance Program
  • AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*
EEO/VET/DISABLED
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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