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Hotel Front Office Manager Jobs in Decatur, GA (NOW HIRING)

Marriott

Front Office Manager

Atlanta, GA · On-site

$50K - $60K/yr

This hotel is owned and operated by an independent franchisee, Burgess Hotel Group. The franchisee ... The Front Office Manager directs all front-of-house operations to ensure a seamless, high-touch ...

Marriott International

Front Office Manager

Atlanta, GA · On-site

$50K - $60K/yr

This hotel is owned and operated by an independent franchisee, Burgess Hotel Group. The franchisee ... The Front Office Manager directs all front-of-house operations to ensure a seamless, high-touch ...

Stonebridge Companies

Front Office Manager

Atlanta, GA

$65K - $70K/yr

Knowledge of hotel check-in/check-out procedures, billing, and room inventory management. Work Environment: * Primarily an indoor role, working in the front office, lobby, and guest areas of the ...

Apsilon Hotels, LLC

Front Office Manager

Mcdonough, GA · On-site

$40K/yr

Position Summary As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotels continuing effort to deliver outstanding guest service and ...

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All JobsHotel Front Office Manager JobsHotel Front Office Manager Jobs in Decatur, GA

Hotel Front Office Manager information

See Decatur, GA salary details

$22.5K

$48.1K

$68.3K

How much do hotel front office manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for hotel front office manager in Decatur, GA is $48,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $62,500.00 per year, depending on experience, location, and employer.

What does a Hotel Front Office Manager do?

A Hotel Front Office Manager oversees the front desk operations of a hotel, ensuring that guests have a smooth check-in and check-out experience. They supervise front desk staff, handle guest complaints, manage reservations, and coordinate with other departments to ensure high-quality service. Additionally, they are responsible for training staff, maintaining records, and ensuring that the front office operates efficiently and professionally.

What are some common challenges Hotel Front Office Managers face, and how can they effectively address them?

Hotel Front Office Managers often encounter challenges such as handling high guest volumes during peak periods, resolving guest complaints efficiently, and ensuring smooth communication between departments. Successful managers stay organized, prioritize tasks, and empower their teams to deliver excellent service even under pressure. Building strong relationships with housekeeping, maintenance, and reservations staff is key to quickly addressing guest needs and maintaining high satisfaction levels.

What is the difference between Hotel Front Office Manager vs Hotel Receptionist?

AspectHotel Front Office ManagerHotel Receptionist
CredentialsHigh school diploma; hospitality management experience; leadership skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOversees front desk operations, manages staff, handles guest issuesGreets guests, checks in/out, provides information
ResponsibilitiesStaff supervision, reservations management, conflict resolutionGuest check-in/out, answering inquiries, basic administrative tasks

The Hotel Front Office Manager holds a supervisory role, overseeing the entire front desk team and managing operations, while the Hotel Receptionist focuses on direct guest interactions and administrative duties. Both roles are essential in the hotel industry, but the manager has broader responsibilities and leadership duties.

What are the key skills and qualifications needed to thrive as a Hotel Front Office Manager, and why are they important?

To thrive as a Hotel Front Office Manager, you need strong leadership abilities, customer service expertise, organizational skills, and typically a degree in hospitality management or related experience. Familiarity with property management systems (PMS), reservation software, and front desk operations is essential, and certifications like the Certified Front Desk Manager (CFDM) can be beneficial. Excellent communication, problem-solving, and conflict resolution skills help you excel in managing teams and ensuring guest satisfaction. These competencies are vital for delivering seamless guest experiences, optimizing hotel operations, and maintaining high service standards.
What are popular job titles related to Hotel Front Office Manager jobs in Decatur, GA? For Hotel Front Office Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Hotel Front Office Manager jobs in Decatur, GA look for? The top searched job categories for Hotel Front Office Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Hotel Front Office Manager jobs? Cities near Decatur, GA with the most Hotel Front Office Manager job openings:
Hotel Front Office Manager jobs near you
Infographic showing various Hotel Front Office Manager job openings in Decatur, GA as of June 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $48,052 per year, or $23.1 per hour.
Front Office Supervisor

Front Office Supervisor

Legacy Ventures LLC

Atlanta, GA • On-site

$17/hr

Other

Posted 15 days ago

Job description

Front Office Supervisor

Hilton Garden Inn Atlanta Downtown (LHP HGI1) - Atlanta, GA 30313

Salary Range $17.00 Hourly Position Type Full Time Category Hospitality - Hotel

Front Office Supervisor

Summary: The Front Office Supervisor ensures a hospitable, professional atmosphere by overseeing smooth guest check-in/out processes, accurate billing, and high levels of guest satisfaction. This role also supports the Front Office Manager and serves as a point of contact for guest services and staff coordination.

Qualifications

Key Responsibilities:

  • Deliver excellent guest service with professionalism and effective communication.
  • Uphold all service standards, policies, and appearance/grooming expectations.
  • Supervise front desk operations including check-ins/outs, billing, guest requests, and issue resolution.
  • Schedule front desk staff and ensure adequate coverage; capable of performing all front desk roles.
  • Coordinate with Housekeeping and Engineering to address guest room and maintenance needs.
  • Investigate and resolve room discrepancies.
  • Maintain full knowledge of reservation and property management systems.
  • Support training and onboarding of new front office team members.
  • Handle special requests, group reservations, and serve as acting Front Office Manager when needed.
  • Monitor and maintain front office systems and equipment.
  • Ensure team member compliance with policies.
  • Provide local area information to guests using available resources.

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