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Hotel Front Office Manager Jobs in Decatur, GA (NOW HIRING)

Prestige Staffing

Front Office Manager

Atlanta, GA · On-site

$70/hr

Prestige Staffing is searching for a Front Office Manager for a direct hire role with excellent benefits. The Manager oversees daily front desk and call center operations while actively supporting ...

Hyatt Hotels Corporation

Front Office Host

Atlanta, GA · On-site

$15.75 - $19.25/hr

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and ...

HEI Hotels and Resorts

Internship- Front Office

Atlanta, GA · On-site

$15.75 - $19.25/hr

... hotel. * Become proficient with operating the PMS and all other systems used by the Front Office. * Utilize labor management tools to schedule and control labor costs. * Interact positively with ...

Hyatt

Front Office Host

Atlanta, GA

$15.75 - $19.25/hr

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and ...

Hyatt Centric Midtown Atlanta

Front Office Host

Atlanta, GA · On-site

$15.75 - $19.25/hr

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and ...

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All JobsHotel Front Office JobsHotel Front Office Manager JobsHotel Front Office Manager Jobs in Decatur, GA

Hotel Front Office Manager information

See Decatur, GA salary details

$22.5K

$48.1K

$68.3K

How much do hotel front office manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for hotel front office manager in Decatur, GA is $48,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $62,500.00 per year, depending on experience, location, and employer.

What does a Hotel Front Office Manager do?

A Hotel Front Office Manager oversees the front desk operations of a hotel, ensuring that guests have a smooth check-in and check-out experience. They supervise front desk staff, handle guest complaints, manage reservations, and coordinate with other departments to ensure high-quality service. Additionally, they are responsible for training staff, maintaining records, and ensuring that the front office operates efficiently and professionally.

What are some common challenges Hotel Front Office Managers face, and how can they effectively address them?

Hotel Front Office Managers often encounter challenges such as handling high guest volumes during peak periods, resolving guest complaints efficiently, and ensuring smooth communication between departments. Successful managers stay organized, prioritize tasks, and empower their teams to deliver excellent service even under pressure. Building strong relationships with housekeeping, maintenance, and reservations staff is key to quickly addressing guest needs and maintaining high satisfaction levels.

What is the difference between Hotel Front Office Manager vs Hotel Receptionist?

AspectHotel Front Office ManagerHotel Receptionist
CredentialsHigh school diploma; hospitality management experience; leadership skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOversees front desk operations, manages staff, handles guest issuesGreets guests, checks in/out, provides information
ResponsibilitiesStaff supervision, reservations management, conflict resolutionGuest check-in/out, answering inquiries, basic administrative tasks

The Hotel Front Office Manager holds a supervisory role, overseeing the entire front desk team and managing operations, while the Hotel Receptionist focuses on direct guest interactions and administrative duties. Both roles are essential in the hotel industry, but the manager has broader responsibilities and leadership duties.

What are the key skills and qualifications needed to thrive as a Hotel Front Office Manager, and why are they important?

To thrive as a Hotel Front Office Manager, you need strong leadership abilities, customer service expertise, organizational skills, and typically a degree in hospitality management or related experience. Familiarity with property management systems (PMS), reservation software, and front desk operations is essential, and certifications like the Certified Front Desk Manager (CFDM) can be beneficial. Excellent communication, problem-solving, and conflict resolution skills help you excel in managing teams and ensuring guest satisfaction. These competencies are vital for delivering seamless guest experiences, optimizing hotel operations, and maintaining high service standards.
What cities near Decatur, GA are hiring for Hotel Front Office Manager jobs? Cities near Decatur, GA with the most Hotel Front Office Manager job openings:
Hotel Front Office Manager jobs near you
Infographic showing various Hotel Front Office Manager job openings in Decatur, GA as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,052 per year, or $23.1 per hour.
Assistant Front Office Manager

Assistant Front Office Manager

Loews Hotels & Co

Atlanta, GA • On-site

Full-time

Medical, Retirement, PTO

Posted 19 days ago

Loews Hotels rating

6.9

Company rating: 6.9 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

33rd of 108 rated hotels

Job description

Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer.
Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
  • Competitive health & wellness benefits, 401(k) & company match
  • Paid Sick Days, Vacation, and Holidays, Paid Bereavement
  • Pet Insurance and Paid Pet Bereavement
  • Training & Development opportunities, career growth
  • Tuition Reimbursement
  • Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:
We are seeking An experienced and dynamic Assistant Front Office Manager to lead and supervise the operational activities of our guest services team at Loews Hotels. This pivotal role is responsible for ensuring our team delivers exceptional service and quality, consistently exceeding guest expectations at the front desk and in concierge services.
Who You Are:
  • A natural leader with the ability to inspire and motivate a diverse team, fostering a positive and collaborative work environment.
  • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs.
  • Communicates with authenticity, reflecting our culture of support, inclusion, and service in all written and verbal exchanges.
  • Proactive in resolving issues and addressing guest concerns, with the ability to think critically and make sound decisions under pressure.
  • A highly organized individual with strong multitasking abilities, able to prioritize effectively and manage time efficiently in a fast-paced environment.
  • Veterans and military spouses encouraged to apply

What You'll Do:
  • Manage daily operations of the Front Office Team.
  • Responsible for leading and delivering exceptional guest experience.
  • Lead and supervise the guest services team to ensure high performance, morale, and compliance with service standards.
  • Manage payroll services for the Team Members assigned including scheduling, time-card edits, approval of time-off and reporting on one-time payments.
  • Monitor, communicate, and respond to guest feedback to enhance service quality and develop strategies for increasing guest loyalty and satisfaction.
  • Oversee room allocations based on guest preferences and coordinate with housekeeping.
  • Implement training programs while mentoring staff to foster professional growth.
  • Serve as the primary contact for internal and external inquiries.
  • Conduct audits and maintain accurate financial records, ensuring timely payment processing and analyzing financial performance.
  • Prepare performance reports for management on operational effectiveness and guest feedback.
  • Collaborate on initiatives to promote hotel services and enhance operational efficiency.
  • Handle emergencies with professionalism while ensuring the safety and security of guests and staff.
  • Perform additional duties as assigned.

Your Qualifications Includes:
  • Bachelor's Degree or relevant work experience required.
  • Minimum of two years guest service experience in hotel hospitality preferred.
  • Minimum one-year guest service leadership role preferred.
  • Experience with previous Property Management System, preferred Opera System.
  • Knowledge of budgeting, forecasting, and financial analysis in a hotel setting preferred.
  • Ability to stand for long periods of time required.
  • Ability to work weekends, evenings, holidays as necessary/required.

Who You'll Supervise:
  • Front Desk Team
  • Guest Services Team

What Loews Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Loews Hotels & Co logo

About Loews Hotels & Co

Sourced by ZipRecruiter

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1960

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