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Hotel Duty Manager Jobs in Decatur, GA (NOW HIRING)

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Hotel Duty Manager information

See Decatur, GA salary details

$32.2K

$62.6K

$127.9K

How much do hotel duty manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for hotel duty manager in Decatur, GA is $62,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $69,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by hotel duty managers during busy periods, and how can they effectively address them?

Hotel Duty Managers often encounter challenges such as managing guest complaints, coordinating with various departments during peak occupancy, and resolving unexpected issues like maintenance emergencies. Effective communication, quick decision-making, and strong organizational skills are crucial for successfully navigating these situations. Building strong relationships with staff and maintaining a visible presence on the floor can also help Duty Managers address problems proactively and ensure smooth operations during busy periods.

What is a hotel duty manager?

Hotel Duty Managers are professionals responsible for overseeing the day-to-day operations of a hotel, usually during specific shifts. They handle guest concerns, supervise staff, ensure service standards are met, and address any issues that arise in the absence of senior management. Their role is crucial in maintaining smooth hotel operations and ensuring a positive guest experience, especially during evenings, weekends, or overnight shifts. Hotel Duty Managers often act as the main point of contact for both guests and employees during their shift.

What are the key skills and qualifications needed to thrive as a hotel duty manager?

To thrive as a Hotel Duty Manager, you need strong leadership, customer service, and problem-solving skills, often supported by a background in hospitality management or a related field. Familiarity with property management systems (PMS), reservation software, and knowledge of health and safety regulations are typically required. Exceptional communication, conflict resolution, and adaptability are essential soft skills to manage staff and guest interactions effectively. These competencies ensure smooth hotel operations, satisfied guests, and the ability to handle unexpected challenges efficiently.

What is the difference between Hotel Duty Manager vs Front Desk Supervisor?

AspectHotel Duty ManagerFront Desk Supervisor
CredentialsExperience in hotel operations, hospitality management certificationsCustomer service experience, hospitality or hotel management background
Work EnvironmentOversees entire hotel operations, manages staff, handles guest issuesSupervises front desk staff, manages check-in/out, handles guest inquiries
Employer & Industry UsageHotels, resorts, hospitality industryHotels, motels, hospitality industry
Common Search & ComparisonFocuses on overall hotel managementFocuses on front desk operations and guest services

The Hotel Duty Manager and Front Desk Supervisor roles both operate within the hospitality industry, but they differ in scope. The Hotel Duty Manager oversees all hotel operations and staff, while the Front Desk Supervisor primarily manages front desk activities and guest interactions. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Hotel Duty Manager jobs in Decatur, GA? For Hotel Duty Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Hotel Duty Manager jobs in Decatur, GA look for? The top searched job categories for Hotel Duty Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Hotel Duty Manager jobs? Cities near Decatur, GA with the most Hotel Duty Manager job openings:
Hotel Duty Manager jobs near you
Infographic showing various Hotel Duty Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $62,552 per year, or $30.1 per hour.

Hotel General Manager

Legacy Ventures Management

Sandy Springs, GA • On-site

Full-time

Re-posted 25 days ago

Job description

Company Overview: We have built our company one person at a time. We understand that our team members are the key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for growth, development and leadership.
Summary: The hotel General Manager reports to the Vice President of Hotel Operations. This position is responsible for managing the daily hotel operations to achieve planned financial and human resource goals for the property as well as operating within Company and brand standards. This includes maintaining the physical condition of the hotel and protecting the owner's assets.
Essential Duties and Responsibilities: include the following. Other duties may be assigned by the supervisor as needed.
Sales, Marketing & Revenue Management
  • Direct the development and execution of strategic sales, marketing and revenue management initiatives that lead to the achievement of:
    • Targeted RevPAR index goals
    • Room revenue and total revenue goals
    • Sales booking pace goals
    • Sales productivity goals
  • Participate in the daily and weekly revenue strategies
  • Support the ongoing sales effort by participating in the direct sales effort, and those supporting the sales team
  • Respond quickly to changing market conditions, and revise strategies accordingly
  • Understand the local market, knowing key accounts, individuals and organizations affecting demand drivers

Financial & Accounting
  • Manage costs to achieve GOP goals using checkbooks and other financial resources
  • Ensure proper flow-through goals are achieved for any revenue variance
  • Produce accurate and timely revenue and GOP projections / detailed forecasts as required
  • Evaluate monthly financial statements and complete variance report which includes an analysis of revenues, expenses and review of balance sheet
  • Comply with all Company accounting procedures
  • Maintain proper internal controls environment

Planning
  • Develop annual business plans including: Operating budget, Sales & Marketing plan and Capital plan

Food & Beverage and Other Tenant Operations
  • Ability to oversee high volume food & beverage operations and deliver superior service - work with tenant to ensure proper service level and brand compliance exists in all facets of F&B operation including: breakfast / bar, banquets and restaurant
  • Work in conjunction with tenants to ensure contractual obligations are met, to maximize profitability of both hotel and tenants and to ensure all service delivery is acceptable

Other Areas
  • Interact with guests and team members on a regular basis to drive guest satisfaction and team member engagement scores; achieve related goals
  • Ensure that all property preventive maintenance and deep cleaning programs are in place in all areas of the operation and perform regular property inspections (including guestrooms) with operations team
  • Interview, hire, supervise, train, and counsel department managers in the efficient, effective and appropriate operations of their departments
  • Develop departmental improvement plans as may be required
  • Conduct regular visual inspections of the property and guestrooms to ensure proper maintenance, cleanliness and service standards are in place
  • Operate property in such a manner as to pass all brand Quality Assurance inspections as well as regulatory, insurance or other inspections
  • Oversee/manage the human resources function of the hotel including an appropriate team member relations program: recruiting/ interviewing/ hiring, coaching/ counseling/ discipline, complaint investigation/ resolution, recognition/ rewards
  • Comply with all local, state, federal, and brand life safety policies
  • Ensure all Company and brand required training is executed effectively and in the appropriate time frame
  • Comply with all local, state, and federal laws - including but not limited to OSHA, EEOC, Wage and Hour
  • Operate the property in an energy efficient manner
  • Conduct daily standups, weekly staff meetings, bi-weekly manager one-on-ones, monthly GM roundtables, monthly luncheons/rallies and other meetings as required or warranted
  • Possess a self-starting personality with an even disposition to effectively communicate with guests, team members and community
  • Be familiar with and adhere to Legacy Ventures Service standards as outlined in the Blueprint and other policies / rules of conduct, to include personal appearance / grooming, attendance and safe / efficient operations.
  • Perform any other job related duties as assigned or that may be necessary to operate the hotel in an appropriately responsible fashion

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to handle multiple concurrent working assignments and deadlines; hard working and very organized; effective communication skills including the ability to interface effectively with others; ability to learn quickly; self-motivated and self-managed; sense of humor and ability to function effectively in a small professional office. Fluency in Microsoft Excel, Word, Outlook.
  • Flexibility to travel locally and/or nationally, potentially including overnight stays.
  • Have a valid driver's license and dependable transportation available.
  • Must be able to communicate effectively by writing, telephone and personal meeting situations.
  • Must be organized, honest, and work well with others, and have an outgoing personality.
  • Must have good cash handling skills, able to make change, and basic computer skills.

Education and/or Experience: A degree from a four-year college or university or extensive applicable experience and a minimum of 3-years' experience as a full-service property General Manager is required or extensive applicable experience. Experience in all areas of daily hotel operations with emphasis on sales & marketing, financial management, rooms, housekeeping and maintenance.

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