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Front Office Operations Manager Jobs in Decatur, GA

Stonebridge Companies

Front Office Manager

Atlanta, GA

$65K - $70K/yr

The Front Office Manager is responsible for overseeing the day-to-day and long-term operations of guest reception, reservations, and telephone services while ensuring high standards of guest ...

Stonebridge Companies

Front Office Supervisor

Atlanta, GA · On-site

$21 - $23/hr

Front Office Manager Supervises: Front Office Department Pay Range: $21-$23 Job Summary: The Front Office Supervisor is responsible for overseeing daily front office operations, including guest ...

Marriott

Front Office Manager

Atlanta, GA

Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and ... Managing Projects and Policies Ensures compliance with all Front Office policies, standards and ...

Marriott International

Front Office Manager

Atlanta, GA · On-site

$74K - $92K/yr

Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and ... Managing Projects and Policies • Ensures compliance with all Front Office policies, standards and ...

Hyatt

Front Office Supervisor

Atlanta, GA

They are expected to support senior leadership by developing and assuming basic management ... Experience and a thorough understanding of Front Office operations.

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How much do front office operations manager jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for front office operations manager in Decatur, GA is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $26.97 per hour, depending on experience, location, and employer.

What is a front office operations manager?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.

How does a front office operations manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

What are the key skills and qualifications needed to thrive as a front office operations manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

How much is the salary of a front office operations manager?

The salary of a front office operations manager typically ranges from $45,000 to $80,000 annually, depending on experience, location, and the size of the organization. In larger hotels or corporate settings, salaries can exceed this range, and additional benefits may be included.

What job categories do people searching Front Office Operations Manager jobs in Decatur, GA look for?

The top searched job categories for Front Office Operations Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Front Office Operations Manager jobs?

Cities near Decatur, GA with the most Front Office Operations Manager job openings:

Front Office Operations Manager jobs near you
Infographic showing various Front Office Operations Manager job openings in Decatur, GA as of June 2026, with employment types broken down into 2% As Needed, 67% Full Time, 27% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $48,208 per year, or $23.2 per hour.

Office Operations Manager

AssuranceAmerica Corporation

Atlanta, GA • On-site

Full-time

Posted 5 days ago

Job description

JOIN THE ASSURANCEAMERICA TEAM
Are you someone who takes pride in being friendly, reliable, and always willing to help - whether the task is big or small? Do you enjoy keeping a space running smoothly while being the first smiling face people see when they walk in?
Join AssuranceAmerica as our Office Operations Manager, where you'll be both the front-facing presence of our headquarters and a key support partner to our internal teams.
As an Office Operations Manager you'll be stationed at the front desk during all working hours (excluding lunch and breaks), serving as the professional and welcoming face of AssuranceAmerica. At the same time, you'll keep the office stocked, organized, and operating efficiently.
This role is perfect for someone who loves helping others, stays organized, and has a positive attitude toward both routine tasks and new challenges.
About the ROLE
Each day at AssuranceAmerica is different, but as an Office Operations Manager you will:
Front Desk & Office Presence
  • Greet all visitors with a professional and approachable demeanor.
  • Maintain consistent front desk coverage - you are the first impression of the company.
  • Ensure reception and lobby areas are always clean, welcoming, and presentable.

Office & Facilities Management
  • Restock breakroom supplies and maintain shared supply areas.
  • Clean and maintain the coffee machines, beverage machine, and surrounding counters.
  • Keep shared areas tidy, including the breakroom, reception desk, copier area, and storage spaces.
  • Order supplies for all departments and manage facility/vendor service requests.
  • Coordinate deliveries and distribute packages efficiently.

Sales & Administrative Support
Assist the Sales Operations team with:
  • Travel booking, fleet rentals, marketing coordination and supplies, business cards, and event planning and logistics for all sales meetings.
  • Processing validation emails and updating E&O information for our agents, along with other tasks, as needed.
  • Reviewing incentive and agent accounting reports daily and reporting findings to Accounting at the end of the month.
  • Supporting Lunch & Learns for Human Resources.
  • Handling SR22/SR26 processing and routing accounting invoices for Underwriting, as needed.

About YOU
  • Friendly, professional, and approachable - always representing the company well.
  • Team-oriented and able to work with all departments.
  • Flexible and open to perform "big and small" tasks.
  • Organized, proactive, and detail-focused
  • Reliable with occasional flexibility to arrive early or stay later when needed.

Required
  • Minimum of 3 years of experience in office administration, operations, reception, or sales support role.
  • Proven experience effectively managing multiple responsibilities at the same time.

Preferred
  • Bachelor's degree in Business Administration, Human Resource Management, or other related fields.
  • Bilingual (English-Spanish)

Physical Requirements
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.
  • Must be able to navigate various departments of the organization's physical premises.

About US
  • We are direct, results-driven, and dedicated to the success of our business and each other.
  • We cover the cost of health-related benefits for our Associates.
  • We are a diverse group of thinkers and doers.
  • We offer many opportunities to grow in your professional skills and career.
  • We fight homelessness by directing 5% of our earnings from each policy we sell to organizations that help those in need. We call it our Generous Policy.

Apply