ZipRecruiter

Log In

1

Front Office Operations Manager Jobs in Decatur, GA

Addison Group

Front Office Specialist

Atlanta, GA · On-site

$18 - $19/hr

Support overall front office operations to ensure smooth daily workflow Requirements * Minimum of 2+ years of front desk experience within a medical office setting * Proven ability to manage both ...

Hamilton Dermatology

Be Seen First

Medical Front Office Receptionist

Alpharetta, GA · On-site

$19 - $22/hr

The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing front office operations efficiently and accurately. Responsibilities * Greet ...

RSU LLC

Dental Office Manager

Lawrenceville, GA

$27 - $33/hr

Job Summary We are a privately owned, patient-centered dental practice seeking an experienced Front Office Manager to oversee all front desk operations. This role is ideal for someone who enjoys ...

RSU LLC

Dental Office Manager

Lawrenceville, GA

$27 - $33/hr

Job Summary We are a privately owned, patient-centered dental practice seeking an experienced Front Office Manager to oversee all front desk operations. This role is ideal for someone who enjoys ...

RSU LLC

Dental Office Manager

Lawrenceville, GA · On-site

$27 - $33/hr

Profit sharing Job Summary We are a privately owned, patient-centered dental practice seeking an experienced Front Office Manager to oversee all front desk operations. This role is ideal for someone ...

Columbia Sussex

Assistant Front Office Manager

Atlanta, GA · On-site

$17.50 - $20/hr

Assistant Front Office Manager Location: Renaissance Concourse Atlanta Airport Hotel: 1 Hartsfield ... Ability to maintain established operational standards * Maximize profitability and ensure high ...

Endorse Infinity

Front Office Representative

Atlanta, GA

$39K - $51K/yr

... operation of our front office activities. The ideal candidate will be well-organized, have strong ... Manage incoming calls and direct them to the appropriate departments or personnel. * Schedule and ...

previous pagenext page

Showing results 21-40

All JobsFront Office Operations JobsFront Office Operations Manager JobsFront Office Operations Manager Jobs in Decatur, GA

Front Office Operations Manager information

See Decatur, GA salary details

$11

$23

$36

How much do front office operations manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for front office operations manager in Decatur, GA is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $26.97 per hour, depending on experience, location, and employer.

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

How much is the salary of a front office operations manager?

The salary of a front office operations manager typically ranges from $45,000 to $80,000 annually, depending on experience, location, and the size of the organization. In larger hotels or corporate settings, salaries can exceed this range, and additional benefits may be included.

What is front office operations management?

Front office operations management involves overseeing the daily functions of the front desk, reception, and guest services in a hospitality or corporate environment. It includes managing staff, ensuring customer satisfaction, and coordinating communication between departments using tools like property management systems or customer relationship management software.

What are the key skills and qualifications needed to thrive as a front office operations manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

How does a front office operations manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

Is front office operations manager a stressful job?

A front office operations manager oversees guest services, staff coordination, and administrative tasks, which can involve high-pressure situations, especially during busy periods or emergencies. The role requires strong organizational skills, multitasking, and problem-solving, which can contribute to stress levels depending on workload and environment.

What is a front office operations manager?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.
What job categories do people searching Front Office Operations Manager jobs in Decatur, GA look for? The top searched job categories for Front Office Operations Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Front Office Operations Manager jobs? Cities near Decatur, GA with the most Front Office Operations Manager job openings:
Front Office Operations Manager jobs near you
Infographic showing various Front Office Operations Manager job openings in Decatur, GA as of June 2026, with employment types broken down into 2% As Needed, 67% Full Time, 27% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $48,208 per year, or $23.2 per hour.

Manager Trainee Front Office Shift

IHG Hotels & Resorts

Atlanta, GA • On-site

$20/hr

Full-time

Posted 3 days ago

New

IHG rating

5.5

Company rating: 5.5 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

74th of 108 rated hotels

Job description


Manager Trainee - Front Office & Guest Relations
Are you passionate about hospitality, guest experience, and learning what it takes to lead a Front Office operation? We are seeking a Manager Trainee - Front Office & Guest Relations who is eager to develop leadership skills while supporting exceptional guest journeys and service excellence.
This role is designed to build future leaders by providing hands-on exposure to Front Office and Guest Relations operations, guest engagement, and service recovery while working closely with Front Office leadership.
Your day-to-day:
Every day is different, but you'll mostly be:
  • Supporting Front Office and Guest Relations daily operations to ensure consistent, high-quality guest experiences.
  • Assisting with the welcoming and engagement of VIPs, repeat guests, and special attention guests.
  • Supporting the handling of guest feedback, concerns, and service recovery cases with professionalism and empathy.
  • Learning to monitor guest satisfaction scores, online reviews, and feedback platforms, and assisting with improvement initiatives.
  • Coordinating with Front Office, Club Lounge, Housekeeping, Food & Beverage, and other departments to enhance the guest journey.
  • Assisting with maintaining guest profiles, preferences, and loyalty recognition within the hotel systems.
  • Participating in coaching, mentoring, and onboarding of Guest Relations and Front Office colleagues under leadership guidance.
  • Supporting preparation of reports related to guest feedback, trends, and service quality.
  • Learning and ensuring compliance with brand standards, SOPs, and service excellence guidelines.
  • Representing the hotel as a brand ambassador, delivering warm, professional, and genuine service at all times.

What we need from you:
  • Previous experience in Front Office, Guest Relations, or a similar guest-facing hotel role, preferably within a 4- or 5-star environment.
  • Strong interpersonal, communication, and interpersonal skills with a willingness to learn leadership responsibilities.
  • A guest-focused mindset with basic experience or interest in service recovery and problem solving.
  • Fluent in English; additional languages are an advantage.
  • Professional appearance, attention to detail, and a positive attitude.
  • Basic knowledge or willingness to learn hotel PMS systems and guest satisfaction platforms.
  • Ability to work in a fast-paced, guest-focused environment.
  • Flexibility to work shifts, weekends, and public holidays.
  • A degree or coursework in Hospitality or Hotel Management is preferred but not required.

The pay for this role is $20.00 an hour.
At IHG®, we believe memorable stays are built on meaningful connections. This Manager Trainee role offers a structured opportunity to grow within our Front Office Leadership Team while helping deliver True Hospitality by turning everyday guest interactions into positive, lasting impressions.
Don't quite meet every single requirement, but still believe you'd be a great fit? We'll never know unless you hit the Apply button. Start your leadership journey with us today.

What IHG employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

IHG Hotels & Resorts logo

About IHG Hotels & Resorts

Sourced by ZipRecruiter

Staybridge Suites is an extended stay hotel, offering elevated residential style-studios and suites, complimentary daily breakfast buffet, complimentary light bites & happy hour 3 days a week, and ample amenities to accommodate both short term and extended-stay guests. We know that being on the road means balancing work with family and friends, so we go out of our way to make your stays enjoyable while keeping you connected to what matters most.

Industry

Hospitality services

Company size

11 - 50 Employees

Headquarters location

Chandler, AZ, US

View All IHG Hotels & Resorts Jobs

Apply