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Front Office Manager Jobs in Decatur, GA (NOW HIRING)

Stonebridge Companies

Front Office Manager

Atlanta, GA · On-site

$65K - $70K/yr

Front Office Manager Location: Atlanta, GA FLSA: Exempt Status: Full-time Reports to: Director of Front Office Supervises: Front Office Department Pay Range: $65,000 - $70,000 Job Summary: The Front ...

Marriott

Front Office Manager

Atlanta, GA

As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually ...

Marriott International

Front Office Manager

Atlanta, GA · On-site

$74K - $92K/yr

As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually ...

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Front Office Manager information

See Decatur, GA salary details

$11

$23

$36

How much do front office manager jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for front office manager in Decatur, GA is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $26.97 per hour, depending on experience, location, and employer.

What is a front office manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

What are the responsibilities of a front office manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What are the key skills and qualifications needed to thrive as a front office manager?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

How does a front office manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

How much do front office managers make in the US?

Front Office Managers in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the organization. Salaries can vary widely, with some earning over $80,000 in high-demand markets or larger establishments. The role often requires strong organizational and customer service skills, and may include benefits such as bonuses or health insurance.

Is a front office manager a stressful job?

A front office manager often faces stress due to managing guest relations, staff coordination, and handling complaints in a fast-paced environment. The role requires strong organizational and communication skills, and working hours can include evenings and weekends, which may contribute to job stress.
More about Front Office Manager jobs

What are the most commonly searched types of Front Office jobs in Decatur, GA?

The most popular types of Front Office jobs in Decatur, GA are:

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For Front Office Manager jobs in Decatur, GA, the most frequently searched job titles are:

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The top searched job categories for Front Office Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Front Office Manager jobs?

Cities near Decatur, GA with the most Front Office Manager job openings:

Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $48,208 per year, or $23.2 per hour.

Front Office Manager

Stonebridge Companies

Atlanta, GA • On-site

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Stonebridge Companies rating

6.3

Company rating: 6.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

City, State:Atlanta, Georgia


 

Title: Front Office Manager

Location: Atlanta, GA

FLSA: Exempt

Status: Full-time

Reports to: Director of Front Office

Supervises: Front Office Department

Pay Range: $65,000 - $70,000

Job Summary: The Front Office Manager is responsible for overseeing the day-to-day and long-term operations of guest reception, reservations, and telephone services while ensuring high standards of guest satisfaction and operational efficiency. This role works closely with the General Manager to maintain revenue, expense, and quality targets, ensuring a smooth and efficient operation that exceeds guest and ownership expectations.

Essential Functions and Duties:

  • Ensure guests are greeted, checked in, and allocated rooms promptly and courteously.

  • Oversee strict adherence to check-in procedures, ensuring accurate guest details and billing information are obtained.

  • Address guest issues or complaints promptly to ensure guest satisfaction.

  • Ensure rooms are serviced and maintained to the company's established standards.

  • Maximize room occupancy within the agreed overbooking policy.

  • Facilitate effective communication between reservations, front office staff, and other departments, including housekeeping.

  • Ensure that all guest charges are accurately posted and kept up to date.

  • Strictly enforce credit control procedures and ensure accounts are balanced daily.

  • Oversee efficient and speedy check-out procedures.

  • Ensure that luggage is promptly delivered to and collected from guest rooms.

  • Maintain the cleanliness and order of all front-of-house areas, including the entrance and lobby.

  • Conduct regular performance appraisals for front office staff, providing training and development as needed.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

  • 3+ years of front office management experience in a hotel environment, with a strong focus on guest service and operations.

  • Proven leadership and supervisory skills, with the ability to manage and develop a team.

  • Strong organizational and multitasking abilities to handle daily front office operations and guest interactions.

  • Proficiency in property management systems and financial reporting.

  • Excellent communication skills, both verbal and written, to interact effectively with guests, staff, and management.

  • Ability to analyze financial data, including budgets, forecasts, and revenue reports.

  • Ability to resolve guest complaints and service issues in a professional and timely manner.

  • Knowledge of hotel check-in/check-out procedures, billing, and room inventory management.

Work Environment:

  • Primarily an indoor role, working in the front office, lobby, and guest areas of the hotel.

  • Must be able to stand and walk for extended periods while overseeing front office operations and assisting guests.

  • Must be able to lift and carry objects up to 20 lbs occasionally.

  • Flexible schedule, including availability for evenings, weekends, and holidays, to accommodate guest needs and operational requirements.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-08-26

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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