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Front Office Manager Jobs in Decatur, GA (NOW HIRING)

Legacy Ventures

Front Office Manager

Atlanta, GA

Manage the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Key ...

Schulte

Dual Front Office Manager

Atlanta, GA · On-site

Front Office Manager Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our ...

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Front Office Manager information

See Decatur, GA salary details

$11

$23

$36

How much do front office manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for front office manager in Decatur, GA is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $26.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a front office manager?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

What are the responsibilities of a front office manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

What is a front office manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

How does a front office manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.
More about Front Office Manager jobs
What are the most commonly searched types of Front Office jobs in Decatur, GA? The most popular types of Front Office jobs in Decatur, GA are:
What are popular job titles related to Front Office Manager jobs in Decatur, GA? For Front Office Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Front Office Manager jobs in Decatur, GA look for? The top searched job categories for Front Office Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Front Office Manager jobs? Cities near Decatur, GA with the most Front Office Manager job openings:
Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 2% Temporary, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $48,208 per year, or $23.2 per hour.

Front Office Manager

SpringHill Suites Atlanta Buckhead

Atlanta, GA • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

The SpringHill Suites Buckhead is seeking a dynamic Front Office Manager to lead our guest-facing operations with excellence and warmth.



What You’ll Do

As Front Office Manager, you’ll be the heartbeat of our guest experience. Your responsibilities will include...

  • Leading and developing a high-performing front office team through hiring, training, coaching, and performance management
  • Overseeing daily operations across the Front Desk department to ensure seamless service delivery
  • Resolving guest concerns with empathy and efficiency, while proactively identifying opportunities to achieve our guest satisfaction goals

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