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Front Office Manager Jobs in Decatur, GA (NOW HIRING)

Stonebridge Companies

Front Office Manager

Atlanta, GA

$65K - $70K/yr

Front Office Manager Location: Atlanta, Georgia FLSA: Exempt Status: Full Time Reports to: Director of Front Office Supervises: Front Office Department Pay Range: $65k - $70k Job Summary: The Front ...

Apsilon Hotels, LLC

Front Office Manager

Mcdonough, GA · On-site

$40K/yr

Position Summary As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotels continuing effort to deliver outstanding guest service and ...

Marriott

Front Office Manager

Atlanta, GA · On-site

$50K - $60K/yr

The Front Office Manager directs all front-of-house operations to ensure a seamless, high-touch boutique guest journey from pre-arrival to departure. This role is responsible for department budgeting ...

Marriott International

Front Office Manager

Atlanta, GA · On-site

$50K - $60K/yr

The Front Office Manager directs all front-of-house operations to ensure a seamless, high-touch boutique guest journey from pre-arrival to departure. This role is responsible for department budgeting ...

Apsilon Hotels, LLC

Front Office Manager

Mcdonough, GA · On-site

Position Summary As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotels continuing effort to deliver outstanding guest service and ...

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Front Office Manager information

See Decatur, GA salary details

$11

$23

$36

How much do front office manager jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for front office manager in Decatur, GA is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $26.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Office Manager, and why are they important?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

What is the highest paid office manager?

The highest paid office managers typically work in large corporations or executive environments, with salaries reaching over $100,000 annually. Factors influencing pay include experience, industry, location, and additional responsibilities such as overseeing multiple departments or managing large teams.

What are the responsibilities of a Front Office Manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

What Is a Front Office Manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

How much is the salary of a front office manager?

The salary of a front office manager typically ranges from $40,000 to $70,000 per year, depending on experience, location, and the size of the establishment. In larger hotels or resorts, salaries can be higher, and additional benefits may be included.

How does a Front Office Manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.

Which two skills must a front office manager possess?

A front office manager must possess strong communication skills to interact effectively with guests and staff, and excellent organizational skills to manage reservations, schedules, and administrative tasks efficiently. These skills are essential for maintaining smooth front desk operations and ensuring guest satisfaction.

What does a front office manager do?

A front office manager oversees the reception area of a hotel or organization, managing staff, ensuring excellent customer service, and handling guest or client inquiries. They also coordinate reservations, manage administrative tasks, and ensure smooth daily operations, often using property management systems. Strong leadership, communication skills, and experience in hospitality or customer service are essential for this role.
More about Front Office Manager jobs
What are the most commonly searched types of Front Office jobs in Decatur, GA? The most popular types of Front Office jobs in Decatur, GA are:
What are popular job titles related to Front Office Manager jobs in Decatur, GA? For Front Office Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Front Office Manager jobs in Decatur, GA look for? The top searched job categories for Front Office Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Front Office Manager jobs? Cities near Decatur, GA with the most Front Office Manager job openings:
Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Decatur, GA as of June 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $48,208 per year, or $23.2 per hour.

Front Office Manager

Stonebridge Companies

Atlanta, GA

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 hours ago

Job description

City, State:Atlanta, Georgia


 

Title: Front Office Manager

Location: Atlanta, Georgia

FLSA: Exempt

Status: Full Time

Reports to: Director of Front Office

Supervises: Front Office Department

Pay Range: $65k - $70k

Job Summary: The Front Office Manager is responsible for overseeing the day-to-day and long-term operations of guest reception, reservations, and telephone services while ensuring high standards of guest satisfaction and operational efficiency. This role works closely with the General Manager to maintain revenue, expense, and quality targets, ensuring a smooth and efficient operation that exceeds guest and ownership expectations.

Essential Functions and Duties:

  • Ensure guests are greeted, checked in, and allocated rooms promptly and courteously.

  • Oversee strict adherence to check-in procedures, ensuring accurate guest details and billing information are obtained.

  • Address guest issues or complaints promptly to ensure guest satisfaction.

  • Ensure rooms are serviced and maintained to the company's established standards.

  • Maximize room occupancy within the agreed overbooking policy.

  • Facilitate effective communication between reservations, front office staff, and other departments, including housekeeping.

  • Ensure that all guest charges are accurately posted and kept up to date.

  • Strictly enforce credit control procedures and ensure accounts are balanced daily.

  • Oversee efficient and speedy check-out procedures.

  • Ensure that luggage is promptly delivered to and collected from guest rooms.

  • Maintain the cleanliness and order of all front-of-house areas, including the entrance and lobby.

  • Conduct regular performance appraisals for front office staff, providing training and development as needed.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

  • 3+ years of front office management experience in a hotel environment, with a strong focus on guest service and operations.

  • Proven leadership and supervisory skills, with the ability to manage and develop a team.

  • Strong organizational and multitasking abilities to handle daily front office operations and guest interactions.

  • Proficiency in property management systems and financial reporting.

  • Excellent communication skills, both verbal and written, to interact effectively with guests, staff, and management.

  • Ability to analyze financial data, including budgets, forecasts, and revenue reports.

  • Ability to resolve guest complaints and service issues in a professional and timely manner.

  • Knowledge of hotel check-in/check-out procedures, billing, and room inventory management.

Work Environment:

  • Primarily an indoor role, working in the front office, lobby, and guest areas of the hotel.

  • Must be able to stand and walk for extended periods while overseeing front office operations and assisting guests.

  • Must be able to lift and carry objects up to 20 lbs occasionally.

  • Flexible schedule, including availability for evenings, weekends, and holidays, to accommodate guest needs and operational requirements.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-05-28

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

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