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Hotel Duty Manager Jobs in Decatur, GA (NOW HIRING)

Housekeeper

Conyers, GA · On-site

$12.25 - $15.50/hr

May serve as "manager on duty" as required. * May assist with other duties as assigned ... hotel, the brand and the Company. * Possess strong leadership competencies - Be Brand hearted ...

Restaurant General Manager

Atlanta, GA · On-site

$52K - $71K/yr

This hotel is owned and operated by an independent franchisee, Mainsail Lodging . The franchisee is ... Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full ...

Restaurant General Manager

Atlanta, GA · On-site

$52K - $71K/yr

This hotel is owned and operated by an independent franchisee, Mainsail Lodging . The franchisee is ... Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full ...

Renaissance Concourse Atlanta Airport Hotel: 1 Hartsfield Centre Pkwy Atlanta, GA 30354 Skills ... Act as a Manager on Duty * Provide support to the General Manager by operating the Front Office ...

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

... on Duty shifts on a weekly basis. * Coordinates Front Desk work with other departments ... Experience/Education College degree in Hotel Administration; 2-3 years hotel management/supervisory ...

Sales Coordinator

Tucker, GA · On-site

$17.75 - $24.25/hr

... hotel information by providing accurate and timely information and service. • Input group ... Process Commissions/Rebates/Brand Rewards. • Manage sales marketing materials required for ...

Showing results 41-60

Hotel Duty Manager information

See Decatur, GA salary details

$32.2K

$62.6K

$127.9K

How much do hotel duty manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for hotel duty manager in Decatur, GA is $62,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $69,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by hotel duty managers during busy periods, and how can they effectively address them?

Hotel Duty Managers often encounter challenges such as managing guest complaints, coordinating with various departments during peak occupancy, and resolving unexpected issues like maintenance emergencies. Effective communication, quick decision-making, and strong organizational skills are crucial for successfully navigating these situations. Building strong relationships with staff and maintaining a visible presence on the floor can also help Duty Managers address problems proactively and ensure smooth operations during busy periods.

What is a hotel duty manager?

Hotel Duty Managers are professionals responsible for overseeing the day-to-day operations of a hotel, usually during specific shifts. They handle guest concerns, supervise staff, ensure service standards are met, and address any issues that arise in the absence of senior management. Their role is crucial in maintaining smooth hotel operations and ensuring a positive guest experience, especially during evenings, weekends, or overnight shifts. Hotel Duty Managers often act as the main point of contact for both guests and employees during their shift.

What are the key skills and qualifications needed to thrive as a hotel duty manager?

To thrive as a Hotel Duty Manager, you need strong leadership, customer service, and problem-solving skills, often supported by a background in hospitality management or a related field. Familiarity with property management systems (PMS), reservation software, and knowledge of health and safety regulations are typically required. Exceptional communication, conflict resolution, and adaptability are essential soft skills to manage staff and guest interactions effectively. These competencies ensure smooth hotel operations, satisfied guests, and the ability to handle unexpected challenges efficiently.

What is the difference between Hotel Duty Manager vs Front Desk Supervisor?

AspectHotel Duty ManagerFront Desk Supervisor
CredentialsExperience in hotel operations, hospitality management certificationsCustomer service experience, hospitality or hotel management background
Work EnvironmentOversees entire hotel operations, manages staff, handles guest issuesSupervises front desk staff, manages check-in/out, handles guest inquiries
Employer & Industry UsageHotels, resorts, hospitality industryHotels, motels, hospitality industry
Common Search & ComparisonFocuses on overall hotel managementFocuses on front desk operations and guest services

The Hotel Duty Manager and Front Desk Supervisor roles both operate within the hospitality industry, but they differ in scope. The Hotel Duty Manager oversees all hotel operations and staff, while the Front Desk Supervisor primarily manages front desk activities and guest interactions. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Hotel Duty Manager jobs in Decatur, GA? For Hotel Duty Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Hotel Duty Manager jobs in Decatur, GA look for? The top searched job categories for Hotel Duty Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Hotel Duty Manager jobs? Cities near Decatur, GA with the most Hotel Duty Manager job openings:
Infographic showing various Hotel Duty Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $62,552 per year, or $30.1 per hour.

$12.25 - $15.50/hr

Full-time

Re-posted 7 days ago


Job description

POSITION OVERVIEW:
Manage the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.
DUTIES & RESPONSIBILITIES:
  • Manage the day-to-day activities of the housekeeping department, plan, schedule, and organize work to ensure proper coverage.
  • Communicate and enforce policies, procedures Forbes Service Standards and Inter Continental Brand Standards.
  • Partner with Human Resources to handle all hiring, coaching, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies.
  • Ensure all staff is properly trained and has the tools and equipment needed to effectively carry out their respective job duties.
  • Develop and implement procedures for managing the quality of housekeeping and laundry services. Schedule routine inspections of all guest rooms and public areas to ensure furnishings, guest rooms/suites, equipment, housekeeping and food and beverage linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction. Ensure that employees are advised of deficiencies and instructed on corrective action.
  • Monitor, coordinate and execute the special needs and requests of VIP's and repeat guests
  • Respond to guest complaints and special requests, and ensure corrective action is taken to achieve complete guest satisfaction.
  • Control expenses within all areas of housekeeping. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel.
  • Conduct comprehensive departmental meetings to include a review of procedures and events which warrant special handling and detailed information.
  • Conduct pre-shift meeting and review all information pertinent to the day's activities.
  • Oversee Uniform Program for the entire hotel ensuring that all colleagues have an appropriate amount of uniforms and that all uniforms are in wearable condition.
  • Establish par levels for supplies, equipment and uniforms. Replenish shortages and other business supplies for daily business.
  • Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Front Office, Guest Relations, Maintenance, and Food and Beverage
  • Interact with outside contacts:
    • Guests - to ensure their total satisfaction
    • Vendors/Contractors - to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.
    • Regulatory agencies - regarding safety and compliance matters
    • Other contacts as needed (Professional organizations, community groups)
  • Coordinate with the Security Department for the security of lost and found items.
  • Recommend and coordinate deep cleaning projects and/or assist housekeeping staff during unanticipated rush periods.
  • May serve as "manager on duty" as required.
  • May assist with other duties as assigned.

QUALIFICATIONS:
  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Possess strong leadership competencies - Be Brand hearted, Think Ahead, Champion Change, Lead People, Develop People, Drive Results and Work Collaboratively
  • Able to multitask, be detail oriented, and communicate effectively
  • Must be able to work a flexible schedule that will accommodate the achievement of all business goals and directives. May be required to work on work nights, weekends, and/or holidays
  • Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
  • Problem solving, reasoning, motivating, organizational and training abilities are used often.
  • May be required to work nights, weekends, and/or holidays.

PHYSICAL DEMANDS:
This job requires ability to perform the following:
  • Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 100 pounds
  • Remain stationary for extended periods of time
  • Frequently movement about the facility
  • Frequently handling objects and equipment to maintain the facility
  • Frequently bending, stooping, and kneeling